What do past guests say about Hacienda Chichen Resort & Yaxkin Spa?

Hacienda Chichen Resort & Yaxkin Spa is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Hacienda Chichen Resort & Yaxkin Spa

Name: Hacienda Chichen Resort & Yaxkin Spa
Address: Carretera Libre 180 KM 120, Tinum, Estado de Yucatán, Mexico, 97752, Carretera Libre 180 KM 120, Estado de Yucatán, 97752, Mexico
Rating: 9

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9.0

Exceptional

369 reviews

What Guests Say About Their Stay

Gladys

10.0

/ 10

The best hotel, 5 stars in everything. And the convenience of being so close to the pyramids is priceless.

Felicity

10.0

/ 10

Adrian at the front desk was exceptionally helpful and friendly! He got us a guide for Chichen Itza the evening before spring equinox, and arranged an early breakfast on our departure day. The grounds are really lovely, next time we will book a bird watching guide!

Janet

10.0

/ 10

Beautiful spa like restful hotel - colonial style and one we’ve already stayed at and will come again. Gorgeous food too

In the Area

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Carretera Libre 180 KM 120, Tinum, Estado de Yucatán, Mexico, 97752

Main Facilities

Restaurant

Swimming Pool

WiFi

Hacienda Chichen Resort & Yaxkin Spa is located in area / city Tinum.

What's around Hacienda Chichen Resort & Yaxkin Spa

Carretera Libre 180 KM 120, Tinum, Estado de Yucatán, Mexico, 97752

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Lobby Hacienda Chichen Resort & Yaxkin Spa

Discover More About Hacienda Chichen Resort & Yaxkin Spa

General
Near El Caracol

Location
Located in Chichen Itza, Hacienda Chichen Resort & Yaxkin Spa is within a 15-minute walk of Court of the Thousand Columns and Pyramid of Kukulkan. This spa hotel is 0.1 mi (0.1 km) from Pre-Hispanic City of Chichen-Itza and 0.1 mi (0.2 km) from El Caracol.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Pre-Hispanic City of Chichen-Itza - 0.1 km / 0.1 mi
El Caracol - 0.2 km / 0.2 mi
Temple of the Warriors - 0.9 km / 0.5 mi
Court of the Thousand Columns - 0.9 km / 0.5 mi
Pyramid of Kukulkan - 1 km / 0.6 mi
Platform of the Eagles and Jaguars - 1.1 km / 0.7 mi
Temple of the Bearded Man - 1.1 km / 0.7 mi
Red House (El Chichanchob) - 1.3 km / 0.8 mi
Cenote Ik kil - 2.7 km / 1.7 mi
Gran Juego de Pelota - 16.5 km / 10.3 mi
Cenote Yokdzonot - 21 km / 13.1 mi
Cenote Zahamal - 36.8 km / 22.8 mi
Cenote Samula - 38.4 km / 23.9 mi
Cenote Xkeken - 38.5 km / 23.9 mi
Calzada de los Frailes - 41 km / 25.5 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Free self parking is available onsite.

Dining
Satisfy your appetite with Fusion cuisine at Los Faisanes, a restaurant which features a bar/lounge and a garden view.

Rooms
Make yourself at home in one of the 28 air-conditioned guestrooms. Conveniences include complimentary bottled water, and housekeeping is provided daily.

All facilities in Hacienda Chichen Resort & Yaxkin Spa

Swimming Pool

Entertainment Facility

Common Space

Lobby

Accommodation Services

Things to Do

Outdoor pool
Garden
Spa
Library
Outdoor facilities

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking
Terrace

Accessibilty

Wheelchair accessible

Public Facilities

Smoke-free area
Safety deposit box
Coffee/tea in lobby

Business Facilities

Meeting rooms
Business facilities

Hotel Services

Luggage storage
Porter
Concierge

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Hacienda Chichen Resort & Yaxkin Spa

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Important Note

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Pet fee: USD 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Hacienda Chichen Resort & Yaxkin Spa	28
Number of floors in Hacienda Chichen Resort & Yaxkin Spa	1
Another facilities in Hacienda Chichen Resort & Yaxkin Spa	Outdoor pool, Garden, Spa, Library, Outdoor facilities

Frequently asked question in Hacienda Chichen Resort & Yaxkin Spa

What are available facilities at Hacienda Chichen Resort & Yaxkin Spa?

There are top facilites at Hacienda Chichen Resort & Yaxkin Spa such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hacienda Chichen Resort & Yaxkin Spa?

The standard check-in time at Hacienda Chichen Resort & Yaxkin Spa is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Hacienda Chichen Resort & Yaxkin Spa?

Hacienda Chichen Resort & Yaxkin Spa is a 3.5-star hotel.

How many floors does Hacienda Chichen Resort & Yaxkin Spa have?

Hacienda Chichen Resort & Yaxkin Spa has 1 floors.

How many rooms are available at Hacienda Chichen Resort & Yaxkin Spa?

Hacienda Chichen Resort & Yaxkin Spa has 28 rooms in total.

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More Reviews from Other Guests in Hacienda Chichen Resort & Yaxkin Spa

Overall Ratings & Reviews Hacienda Chichen Resort & Yaxkin Spa

Other sources (369)

9.0

Exceptional

From 369 reviews

Cleanliness

9.4

Room Comfort

8.6

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Hacienda Chichen Resort & Yaxkin Spa

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Top reviews

Gladys

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The best hotel, 5 stars in everything. And the convenience of being so close to the pyramids is priceless.

James

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Is beautiful. We loved being there. Thank you!

Lori

with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Fabulous setting in the jungle , a beautiful sanctuary. The food was fresh and flavoursome. The pool was a perfect size and temperature for an afternoon swim in the rain. The turtles were cute and hungry. The manager was exceptionally knowledgeable and his English was clear and concise. A pleasure to have a discussion with. We booked the 90 minute spa session and were disappointed. The treatment price was top dollar anywhere in the world, and the service did not even come close to value for money. A few strokes and some body product painted on covered with leaves. The girls were chatting and giggling for at least 10 minutes of the treatment. We lost our vibe due to the distraction. We would stay again however do not recommend the spa until the owner invests in training. One other thing, we think the water in the room should not be charged for.

Elena

with Partner

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Prime location, beautiful spaces, helpful staff, and comfortable mattress. Spa services unique and fulfilling, food delicious and not overpriced. Overall would stay again. What they don’t tell you up front is that you can’t bring any outside food or beverages, and this includes bottled water and leftovers from restaurants. I understand they want you to get drinks from the bar and food from the restaurant, and all their tap water is drinkable. However, there’s a small fridge in the room and you can’t even cool down water to take on your day trips off the property. Luckily, they sell large bottles for only slightly more than the grocery store and we convinced them to freeze the water we bought from them in their freezer so that it stays cold longer during the hot and humid day.

FIONA

with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

An oasis of calm with food.

michael

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Place is beautiful Restaurant a little pricey but good

Andrea

Friends and Family Family

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

The setting is genuinely remarkable — colonial architecture wrapped in dense jungle gardens, with a beautiful pool and staff attentive enough to pull you aside and show you a nesting owl. That kind of place-specific magic is hard to manufacture. But the experience has real rough edges. The rooms feel dated relative to the price point, and the walls are thin enough that you'll know your neighbors intimately. More frustrating: several sources still describe direct access to the Chichen Itza archaeological zone, which no longer exists — worth knowing before you book. Small operational failures compounded this: taxis requested but not followed through on, and notices about outside food and drink posted with a tone that doesn't match a property at this price tier. The restaurant leans expensive, particularly for wine, which matters more here than it would in town given how far you are from alternatives. The birdwatching program looks excellent, but was booked for the time that worked for us. Book early or confirm availability on arrival. Thin walls, but rooms are spotlessly clean. If the grounds and atmosphere are your priority, you'll find them here. Come with adjusted expectations on the rest.

Felicity

with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Janet

with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful spa like restful hotel - colonial style and one we’ve already stayed at and will come again. Gorgeous food too

Diana

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

This property is stunning, the gardens are beautiful, everything is clean and the staff are very attentive.

Nancy

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Every person (and one friendly dog named Rocky) at Hacienda Chichen-Itza is helpful! From an early check-in, to the front desk manager who made sure we had a lovely table for two during our one-night stay, to the servers, we had exceptional service. The pool is Olympic length I think, and great for lap swimming or just floating under the palm trees. The setting is unique and peaceful. Come to see the Mayan ruins; stay to enjoy being pampered.

Lisa

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

A tropical paradise and wonderful staff.

candance

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Lovely the staff was superb. The grounds are beautiful

David

with Partner

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Great menu for all meals. Fresh and tasted wonderful. Staff was very friendly and helpful.

Robert

Friends and Family Family

10.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.

Billy

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Beautiful 😍

Anusha Mary Therese

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

It was an amazing stay. We arrived late at night and Adrian waited for us, to greet us and gave us a fabulous welcome. He made sure that our stay was unique and personal ! Gave us the proper advice for travelling around and recommended the best dishes where food was concerned ! The room was tastefully decorated and the entire ambiance of the property was absolutely amazing! Definitely it’s a ‘must stay’ place. Thanks Adrian and staff for the fabulous hospitality and everlasting memories ! Best of luck to the staff and management of Hacienda ♥️

Shari

Leisure Family

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

A beautiful property with a lovely pool and amazing grounds. The staff was very attentive and friendly. This is close to the Chichen Itza Monument, and the Ik Kil cenote.

Phillip

Friends and Family Family

10.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

This property is awesome. It is very peaceful and the staff is friendly and attentive. The tree of life out front is amazing. The pools is very nice too.

LINA

Leisure Family

8.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Beautiful grounds and pool. Ideal place for relaxation, great food. The only thing should be improved is the air conditioner. My two units had the same issue, no one could sleep. The rest was perfect.

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Exterior 4 Hacienda Chichen Resort & Yaxkin Spa

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