Hotel Park Villa

Good

The service here was excellent from check in, bellhop, room service, and coordination of an airport shuttle. Room was modest but clean and safe. The neighborhood was great, so walkable and tons of restaurants plus steps to the park.

Excellent customer service Sophia at the front desk, Porfirio in the restaurant and they were in security

Train Metro was nearby and convenient

A nice place in a great neighborhood.

Suite was nice and spacious with a sauna in bathroom. Authentic charm. Restaurant downstairs was convenient and excellent breakfast and dinner - open until 11 - nice to sit and relax with a late meal after a long day touring

The toilet clogged immediately. Then when the staff changed our room, the air conditioning system did not function. There was no resolution to the problems. Awful stay.

The staff were all wonderful. They were very helpful and accommodating. The location is. fabulous. It is very easy to get around town from this location. We got a room that was nice and quiet. We will definitely stay here again.

Room was large, no ironing board & no iron. Carpet was old and had burn marks.

This hotel had a very rustic vibe, the rooms were clean and the bed was comfy. Walking distance to El Bosque and cute restaurants and coffee shops.

Rooms were clean but if you stay on the street level rooms be mindful of the noise cars that drive over night and also the staff at 6am talking in hallways which woke us up. I have stayed there before and the 2nd level rooms never had issues with noise/ staff talking and making so much noise at 6am. Other than that its a great place but does need a bit of remodeling as they have older TVs. not that many power outlets near bed.

We stayed at the hotel for 4 nights and check-in was so easy and welcoming. Reception spoke english and was very helpful in directions and recommendations. Its a 2 level hotel and gate closes at 8 but you can still go through an insert door in the gate after 8pm. We liked that the room had a safe and plenty of desk and drawers, and the ac was new and powerful with a sleep mode to reduce the sound which was perfect. We disliked that there was no iron to use, no fridge, no coffee or hot water to make tea, and no microwave to use. Walking distances to the chapultepec park, to Reforma, grocery stores, and metro. Quiet neighbourhood and very safe to walk even at 10-11 at night. Great price for the area and distance just add the missing amenities.

Chapultepec was walking distance, it was really quiet and peaceful I walk around but didn’t see many restaurants or stores near by

Me gustó haberme hospedado aquí, muy económico y muy tranquilo.

Rooms are old outdated but for the price you can't beat it. The staff is nice it was safe and quiet neighborhood close to the museum district and popular spots Roma Notre etc. Good for solo travelers or on a budget travel.

Everything was great,

Room layout was interesting, but overall clean and convenient. We stayed an extra night!

Clean, great service, friendly staff and safe

Wonder location.

Quaint hotel. Very clean. Beautiful restaurant