Hotel Santa Fe

My wife & I just stayed 9 nights for the first time in Puerto Escondido and Hotel Santa Fe. We arrived at Hotel Santa Fe and was greeted by the very courteous & helpful staff. The front desk manager Salvatore oversaw our room check in, showed us the property & amenities, and helpful for us in any activities we were interested in. Salvatore was excellent! The property is classic rustic style and the rooms are well appointed (got what you need). My wife and would like to point out how comfortable our King mattress bed was in our suite. We slept very well the entire stay. We loved the cleanliness of our room and the property as well. We ate in the restaurant every day and it is very good plus amazing views of the beach across the street. Enjoy watching sunsets every night from the comfortable outdoor seating. Overall, we highly recommend Hotel Santa Fe and we are looking forward to returning sooner than later. Thank you, John & Rosa K

It is a wonderful place to stay. location,staff,close to all.my second time here.i will do it again.

This was an excellent family hotel, it had a terasse and restaurant overlooking the beach, two pool areas (we used the one for families as it had a pool for small children as well), and great big rooms with good showers. All went really well, rooms were kept clean and everything went well. Pools were warm and comfortable. In March, we didn't need the AC on yet at night, as we just used the ceiling fan and windows open, but I imagine that from May to August it's also needed.

Beautiful historical place. Adult and family pool Lounge chairs to enjoy beach view. Recommed it for couples or families

enjoyed convenient location, beach access, breakfast was delicious, staff were very helpful, friendly & accesible

Great location, lots of bars/restaurants on the beach. Staff was great ,clean room. We were in a suite street side and a bit noisy at night from revelers

Great location and food/drinks were good. Everyone was really nice. Will be back!

Attentive staff

We had a rough start with room but staff turned things around and made things work.

This was my 3rd stay at Santa Fe. The beach view is fantastic. Watched the sunset every evening.

What a delightful and wonderful hotel. Can't say enough about the service, cleanliness, location and ambience. Would definitely come back!

We had minor issue with the neighbourhood dogs in that they were quite yappy. Nothing really the hotel could do about that but better than sirens.

Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!

The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.

Beautiful place! Staff was the best! Stayed in the superior suite. Amazing views from the balcony’s! Pool areas are beautiful. Food was top quality! Would definitely go back!

I love this hotel and have stayed before. The bed and pillows are the best I’ve experienced in México. The restaurant is good and the pool is delightful. Beautiful sunsets. However, I was charged almost double the amount of last year. Pricing seems unfairly all over the place. Prices in the restaurant have gone up a lot,too. When I asked twice to speak with someone, the biss wasn’t there and no one else could do anything. Pricing both years was from Expedía. I will stay again if i can get a better price.

Rooms were cleaned daily. Staff are great. Amenities include an unimpeded view of Playa Principal and about a 5-10 minute walk to many restaurants. Conversely, cost of living concerns e.g. no more chips & salsa when consuming beverages at said 2nd floor patio, reduced quality of what used to be pretty good breakfast entries etc., must be acknowledged.

Very clean, excellent service, great food, great location

great spot, easy to recommend

Great hotel