NIZUC Resort and Spa

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9.4
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Alejandra

10.0
/ 10
Nestled along Cancun’s tranquil Punta Nizuc coastline, NIZUC Resort & Spa exemplifies understated luxury and impeccable hospitality. From the moment of arrival, the experience is defined by thoughtful service, architectural elegance, and an atmosphere of refined serenity that distinguishes it from the more commercial resorts in the region. The accommodations are exceptionally appointed, blending contemporary design with natural materials that create a seamless connection between the indoors and the surrounding tropical landscape. Every detail, from the spacious layout to the luxurious bedding and private terraces, reflects a commitment to comfort without sacrificing sophistication. The culinary part is equally impressive, offering a diverse collection of restaurants that consistently deliver exceptional cuisine. Mexican specialties, refined Asian fare, or impeccably fresh seafood, each meal feels carefully curated rather than simply served. Room service was the best I’ve ever had. The crown jewel, however, is the spa. Widely regarded as one of the finest in Mexico, it offers a tranquil sanctuary where hydrotherapy rituals, restorative treatments, and serene relaxation spaces provide an experience that is both indulgent and genuinely rejuvenating. The attention to detail throughout the wellness journey is remarkable. What truly elevates NIZUC is its ability to balance exclusivity with warmth. The staff anticipates guests’ needs with effortless professionalism.

Daniel

10.0
/ 10
The property is quiet, private, and luxurious. The staff was top notch and the restaurants are great for the kosher diner for every meal.

Juan

10.0
/ 10
Restaurants were great. Very relaxing environment. Service was spectacular Cigar bar was my Favorite.
In the Area
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Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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This accommodation offers:
Outdoor pool
Snorkeling
Diving
Private beach
Poolside bar
Tennis court
Steam room
Children pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Health club
NIZUC Resort and Spa is located in area / city Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NIZUC Resort and Spa

Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby NIZUC Resort and Spa
Lobby 2 NIZUC Resort and Spa

Discover More About NIZUC Resort and Spa

General
Near Playa Coral

Location
Located in Cancun (Zona Hotelera), NIZUC Resort and Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. This beach hotel is 11.9 mi (19.2 km) from Moon Palace Golf Club and 5.4 mi (8.7 km) from Hotel Zone Beaches.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Nichupté Lagoon - 2.5 km / 1.6 mi
Iberostar Cancun Golf Course - 2.7 km / 1.7 mi
El Rey Archaeological Zone - 3.2 km / 2 mi
Playa Coral - 3.2 km / 2 mi
Delfines Beach - 3.5 km / 2.2 mi
Riviera Cancun Golf Resort - 4.5 km / 2.8 mi
Museo Maya Trailhead - 5 km / 3.1 mi
Maya Museum of Cancun - 5.2 km / 3.2 mi
San Miguelito - 5.5 km / 3.4 mi
Oasis Arena - 5.5 km / 3.4 mi
Aquaworld - 7 km / 4.4 mi
Ballenas Beach - 7.1 km / 4.4 mi
Luxury Avenue Shopping Mall - 8.1 km / 5.1 mi
Kukulcan Plaza Shopping Mall - 8.3 km / 5.1 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 10.9 km / 6.8 mi
Tulum Intl. Airport (TQO) - 164.3 km / 102.1 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from September 11 to October 5:

  • One of the dining venues

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Cancun? This hotel has 8234 square feet (765 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining
Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Rooms
Make yourself at home in one of the 274 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

All facilities in NIZUC Resort and Spa

Facility

  • Outdoor pool
  • Snorkeling
  • Diving
  • Private beach
  • Poolside bar
  • Tennis court
  • Steam room
  • Children pool
Swimming Pool NIZUC Resort and Spa
Swimming Pool
Entertainment Facility NIZUC Resort and Spa
Entertainment Facility
Fitness Center NIZUC Resort and Spa
Fitness Center
Functional Hall NIZUC Resort and Spa
Functional Hall
Common Space NIZUC Resort and Spa
Common Space

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Limo or town car service

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Diving
  • Snorkeling
  • Fitness center
  • Tennis court

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Pool sun loungers

Connectivity

  • Free WiFi
  • Internet point

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in NIZUC Resort and Spa

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 2320 per stay
  • Rollaway bed fee: MXN 3480 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, By ocean, EarthCheck, Cashless transactions are available, Essential workers only - NO, VIP Access

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NIZUC Resort and Spa
274
Number of floors in NIZUC Resort and Spa
6
Another facilities in NIZUC Resort and Spa
Kids club, Children pool, Limo or town car service, Poolside bar, Breakfast

Frequently asked question in NIZUC Resort and Spa

What is normal check-in & check-out time at NIZUC Resort and Spa?
The standard check-in time at NIZUC Resort and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does NIZUC Resort and Spa provide breakfast?
Yes, NIZUC Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of NIZUC Resort and Spa?
NIZUC Resort and Spa is a 5.0-star hotel.
How many floors does NIZUC Resort and Spa have?
NIZUC Resort and Spa has 6 floors.
How many rooms are available at NIZUC Resort and Spa?
NIZUC Resort and Spa has 274 rooms in total.
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More Reviews from Other Guests in NIZUC Resort and Spa

9.4
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews NIZUC Resort and Spa

Number of reviews per page
20
40
Top reviews
Darrin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful resort. Love staying here!
Alejandra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nestled along Cancun’s tranquil Punta Nizuc coastline, NIZUC Resort & Spa exemplifies understated luxury and impeccable hospitality. From the moment of arrival, the experience is defined by thoughtful service, architectural elegance, and an atmosphere of refined serenity that distinguishes it from the more commercial resorts in the region. The accommodations are exceptionally appointed, blending contemporary design with natural materials that create a seamless connection between the indoors and the surrounding tropical landscape. Every detail, from the spacious layout to the luxurious bedding and private terraces, reflects a commitment to comfort without sacrificing sophistication. The culinary part is equally impressive, offering a diverse collection of restaurants that consistently deliver exceptional cuisine. Mexican specialties, refined Asian fare, or impeccably fresh seafood, each meal feels carefully curated rather than simply served. Room service was the best I’ve ever had. The crown jewel, however, is the spa. Widely regarded as one of the finest in Mexico, it offers a tranquil sanctuary where hydrotherapy rituals, restorative treatments, and serene relaxation spaces provide an experience that is both indulgent and genuinely rejuvenating. The attention to detail throughout the wellness journey is remarkable. What truly elevates NIZUC is its ability to balance exclusivity with warmth. The staff anticipates guests’ needs with effortless professionalism.
Read More
David
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food is overpriced, as well as the spa. Still nice though
Daniel
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is quiet, private, and luxurious. The staff was top notch and the restaurants are great for the kosher diner for every meal.
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Restaurants were great. Very relaxing environment. Service was spectacular Cigar bar was my Favorite.
Harel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One of the best hotels I stayed at from the friendly staff to the best private resort ever I stayed in a private villa. It was one of the best experiences.
Raffi
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nizuc is a unique experience for luxury travel. Everything is a tier. From the spa to the quality of the food to the staff’s hospitality. Can’t wait to return. Felt like home
Sukhminder
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good Staff and Really Nice Property and BreakFast
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property is beautiful and staff is awesome. We received an upgrade to an ocean view suite due to our Expedia status. Restaurants are impeccable and food is delicious. Completely recommend this property!
Dorothy
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

By not having cars or trucks on the property, it was very peaceful and quiet. The "inside out" design of the resort with its white adobe brick walls, the mangrove forest, and the lush vegetation everywhere made me feel that I was surrounded by the natural world of this former presidential retreat. The spa was by far the best spa I have ever been to, and I'm 78 years old, so I've been to many over the years. Starting with the hydrotherapy treatment was pure relaxation, and the Mayan massage was heavenly. My daughter and I spent 5 hours that afternoon immersed in a complete body treatment. The breakfast buffet was extraordinary in its selections from fresh fruits to personalized omelets to Mexican specialities.
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griselda
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Acabamos de regresar de nuestra estancia el pasado mayo, y una vez más este hotel superó todas nuestras expectativas. Este fue nuestro cuarto año consecutivo visitándolo, y puedo decir con toda honestidad que nunca nos ha decepcionado. Aunque se trata de un resort de lujo cinco estrellas, mantiene la atención personalizada y el ambiente cálido de un hotel boutique. Desde el momento en que llegas, todos parecen conocerte por tu nombre y están genuinamente interesados en hacer que tu experiencia sea perfecta. Siempre hay alguien dispuesto a ayudar y a encontrar maneras de hacer tu estancia aún más especial. Quiero reconocer especialmente a Juan Pablo en recepción, quien nos atendió con una amabilidad y profesionalismo excepcionales. Nos hizo sentir como en familia desde el primer momento. También recibimos una excelente atención de Adalith y Montserrat, nos brindaron un servicio impecable. La oferta gastronómica es extraordinaria. La Punta continúa siendo mi restaurante favorito dentro del resort. Su ubicación frente al mar, inspirada en una tradicional trajinera, está llena de detalles hermosos y crea una atmósfera única. La comida fue excelente.. Indochin sigue siendo nuestro segundo favorito. El pato que sirven ahí es simplemente espectacular; sinceramente, es uno de los mejores que he probado en cualquier parte del mundo. Todo el hotel es una experiencia única. Super recomendado. Gracias a todos!
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Karl
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nizuc Resort and Spa was excellent. My family and I enjoyed it very much, if your looking for a peaceful and relaxing stay this is the hotel to go.
Lovella
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was PERFECT
Jesus
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

They need to do better with maintenance Air con didn’t work right and we had no hot water. They were understaffed and made us wait for golf carts too long. They need benches there if they are going to make guests wait that long. They need coffee and tea (free) for guests that leave before 7am in the lobby. Also why do their swimming pool bars close an hour or two before the sun goes down!? People want to see the sunset at their infinity pool but they stop serving drinks at 6pm and stop giving you towels to use the pool literally in broad daylight. Make it make sense!? Are they they thinking about what is convenient for them and things that make their jobs easier or are they wanting to provide great service to their guests? Very disappointing for a hotel I used to love.
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Jesus
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Air con was blowing cold air but room was damp and humid. We had no hot water to two days even though we told staff about it.
Arturo
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I love this place! The staff was amazing.
Giselle
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Top Tier service and always a great time! Feels like my home away from home every time!
James Chance
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was luxury and the staff was so attentive and kind. Anything you want whenever you want was done with eagerness and with a smile.
Allen
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Disaster — we left the same day we checked in... We have stayed at Nizuc several times before and always considered it an excellent vacation hotel, which makes this experience especially disappointing. After checking in, we changed and went down to the pool and beach area, only to find active construction taking place directly over and around the resort’s main pool and beach areas. There were cranes swinging over the pool area, workers in hard hats, and constant loud drilling and banging. This was not a minor inconvenience. It completely ruined the luxury, peaceful atmosphere we came for. After trying to tolerate it for an hour or two, we went to the front desk, asked to check out, and left for another hotel. What is most frustrating is that this major disruption was not disclosed before our arrival, and now the hotel is giving us a hard time over the refund. For a resort at this level and price point, this was unacceptable. Based on this experience, I cannot recommend Nizuc at this time.
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Mason
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Resort was clean and very pretty the staff was friendly however the food was terrible and very expensive, $55 for one persons breakfast at the buffet is crazy. The food ruined it for me lol
Number of reviews per page
20
40

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Lobby 4 NIZUC Resort and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.