Collections by ULIV Polanco

Service Apartment
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9.0
/10
Exceptional
1,065 reviews

What Guests Say About Their Stay

Adriana

10.0
/ 10
Todo estuvo super bien. La decoracion industrial y moderna del lugar capto nuestra atencion, esta muy bien ubicado y Gina y su companero en el front desk fueron espectacularmente amables. Regresaremos nos sentimos como en casa.
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SHAWN

10.0
/ 10
I really like the place. The staff was excellent. I checked in bc dry late the security guard after practicing my Spanish had my personal check in card already at the desk. The actual room was clean and modern and also had nice personality touches like a card with local places to go and also a nice stocked refrigerator with water soda and beer. During the day the staff were super helpful too. I had a room with no windows so I actually sleep better.

ILARIA

10.0
/ 10
Fantastic property especially if sharing with a friend. We got the double room which had separate double beds and double sinks in the bathroom. Staff kept the room spotlessly clean everyday BUT sometimes forgot to replace all towels during our 8 night stay. They were not so responsive via email, but other than that we didn’t have any issues and would book again!
In the Area
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568 Calzada General Mariano Escobedo, Miguel Hidalgo, Mexico City, Mexico, 11590

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
note: accommodation was previously named UTOPIC Polanco by ULIV Collections by ULIV Polanco is a accommodation is located at Miguel Hidalgo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Collections by ULIV Polanco

568 Calzada General Mariano Escobedo, Miguel Hidalgo, Mexico City, Mexico, 11590
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Lobby Collections by ULIV Polanco
Lobby 2 Collections by ULIV Polanco

Discover More About Collections by ULIV Polanco

note: accommodation was previously named UTOPIC Polanco by ULIV

Location
Collections by ULIV Polanco is a accommodation is located at Miguel Hidalgo.

About Collections by ULIV Polanco

Not all accommodation allow guests with pets, but Collections by ULIV Polanco welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Collections by ULIV Polanco is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The accommodation’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Collections by ULIV Polanco is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Collections by ULIV Polanco.

All facilities in Collections by ULIV Polanco

Entertainment Facility Collections by ULIV Polanco
Entertainment Facility
Fitness Center Collections by ULIV Polanco
Fitness Center
Functional Hall Collections by ULIV Polanco
Functional Hall
Common Space Collections by ULIV Polanco
Common Space
Lobby Collections by ULIV Polanco
Lobby

Transportation

  • Secure parking
  • Limited parking
  • Valet parking (surcharge)

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Collections by ULIV Polanco

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Important Note
  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Secured valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Collections by ULIV Polanco
36
Another facilities in Collections by ULIV Polanco
Secure parking, Limited parking, Valet parking (surcharge), Luggage storage, 24-hour Receptionist

Frequently asked question in Collections by ULIV Polanco

What are available facilities at Collections by ULIV Polanco?
There are top facilites at Collections by ULIV Polanco such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Collections by ULIV Polanco?
The standard check-in time at Collections by ULIV Polanco is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Collections by ULIV Polanco?
Collections by ULIV Polanco is a 4.5-star hotel.
How many rooms are available at Collections by ULIV Polanco?
Collections by ULIV Polanco has 36 rooms in total.
What do past guests say about Collections by ULIV Polanco?
Collections by ULIV Polanco is well-known for its Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Collections by ULIV Polanco

9.0
Exceptional
From 1,065 reviews
Cleanliness

9.4

Room Comfort

8.8

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Traveler Reviews Collections by ULIV Polanco

Number of reviews per page
20
40
Top reviews
Jonathan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff
Adriana
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo estuvo super bien. La decoracion industrial y moderna del lugar capto nuestra atencion, esta muy bien ubicado y Gina y su companero en el front desk fueron espectacularmente amables. Regresaremos nos sentimos como en casa.
ANHKIET
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and staff, within walking distance to many museums
miguel
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Me encantó el consepto
Travis
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, great space with balcony and great price during the world cup
SHAWN
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I really like the place. The staff was excellent. I checked in bc dry late the security guard after practicing my Spanish had my personal check in card already at the desk. The actual room was clean and modern and also had nice personality touches like a card with local places to go and also a nice stocked refrigerator with water soda and beer. During the day the staff were super helpful too. I had a room with no windows so I actually sleep better.
Read More
jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good
ILARIA
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic property especially if sharing with a friend. We got the double room which had separate double beds and double sinks in the bathroom. Staff kept the room spotlessly clean everyday BUT sometimes forgot to replace all towels during our 8 night stay. They were not so responsive via email, but other than that we didn’t have any issues and would book again!
Read More
Yadira Nallely
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place and staff was very helpful
JAVIER
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

UTOPIC is located in a good area, very clean, good atmosphere, secure, the apartment was very spacious. Personally, I definitely considered for next stay.
Pablo Fabio
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing service, held my luggage after I checked out while I waited for my plane out
Sonia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ok
Rakesh
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The unique check-in process was not very accommodating. This property had only one guard/person manning the building; there was poor room service during our stay. They are not equipped to support guests with basic requirements- towels, toilet rolls, water, bath soap( we never got our bathroom bath soap refilled during our entire stay). The deluxe rooms are what it describes on the website- windowless, very dark and gloomy.
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Gelansia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
Whitney
icon-with Children
with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was good except the fact that the unit we were given was on the street side and noise from the street below was incredibly loud all night. I wish this had been disclosed or somehow mentioned… otherwise it was a nice place and close to the Museum of Anthropologie which is what we wanted to visit…
Barbara
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I cannot recommend. The photos look nice, but the experience of the actual space is uncomfortable. I have never had a hotel with such poor sound proofing. You can clearly hear conversations in adjacent rooms which is a problem if people come home late or even just have normal conversations. We slept very poorly the entire time and actually left three days early (without a refund - the management said it was impossible to give us our money back.)
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Patrick Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was an overall good stay
Elma
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was clean with all the amenities and decorations as shown on pictures. The app facilitates communication with the front desk, they responded within minutes and brought in the iron and extra towels in a few minutes. I fully recommend this hotel!
Andrew
icon-
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a nice place not far from Polanco area and Reforma with a short walk. Its very comfortable everything is great. Its just the road outside being so noisy and poluted. It does go quiet in the small hours but the rest of the time its a pain.
Joaquin
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property team changed my reservation to another property do to an issue with the room that I reserved and paid upfront for. Nothing I could do as it was after 8pm and all other options were more expensive last minute ones
Number of reviews per page
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Exterior 4 Collections by ULIV Polanco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.