Shangri-La Ulaanbaatar

Hotels
8.4
/10
Very Good
117 reviews

What Guests Say About Their Stay

Rafael

10.0
/ 10
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.

Damion

10.0
/ 10
Excellent service, clean room, quiet, great food and access to restaurants, and great location.

Oggi

10.0
/ 10
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
In the Area
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19 Olympic Street, Sukhbaatar District - 1, Ulan Bator, Ulaanbaatar, Mongolia, 14241

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Ulaanbaatar (Downtown Ulaanbaatar)
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What's around Shangri-La Ulaanbaatar

19 Olympic Street, Sukhbaatar District - 1, Ulan Bator, Ulaanbaatar, Mongolia, 14241
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Lobby Shangri-La Ulaanbaatar
Lobby 2 Shangri-La Ulaanbaatar

Discover More About Shangri-La Ulaanbaatar

General


In Ulaanbaatar (Downtown Ulaanbaatar)

Location


A stay at Shangri-La Ulaanbaatar places you in the heart of Ulaanbaatar, steps from Embassy of Bulgaria and Embassy of Japan. This luxury hotel is 0.2 mi (0.3 km) from Memorial Museum of Victims of Political Persecution and 0.2 mi (0.3 km) from Ministry of Health.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Embassy of Bulgaria - 0.2 km / 0.1 mi
Embassy of Japan - 0.2 km / 0.1 mi
Memorial Museum of Victims of Political Persecution - 0.2 km / 0.2 mi
Ministry of Health - 0.3 km / 0.2 mi
Embassy of the Czech Republic - 0.3 km / 0.2 mi
Wedding Palace - 0.3 km / 0.2 mi
Choijin Lama Monastery - 0.5 km / 0.3 mi
Ministry of Foreign Affairs - 0.5 km / 0.3 mi
Central Tower - 0.6 km / 0.4 mi
Sükhbaatar Square - 0.6 km / 0.4 mi
Chinggis Khan Garden - 0.6 km / 0.4 mi
Mongolian Artists’ Exhibition Hall - 0.7 km / 0.5 mi
National Amusement Park - 0.7 km / 0.5 mi
Lenin Statue - 0.8 km / 0.5 mi
Statue of Zorig - 0.8 km / 0.5 mi

The nearest major airport is Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 47.4 km / 29.4 mi

Facilities


Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Ulaanbaatar? This hotel has 28449 square feet (2643 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Cafe Park, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in Shangri-La Ulaanbaatar

Bar, Cafe and Lounge Shangri-La Ulaanbaatar
Bar, Cafe and Lounge
Swimming Pool Shangri-La Ulaanbaatar
Swimming Pool
Entertainment Facility Shangri-La Ulaanbaatar
Entertainment Facility
Fitness Center Shangri-La Ulaanbaatar
Fitness Center
Functional Hall Shangri-La Ulaanbaatar
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

Transportation

  • Limo or town car service
  • Airport transfer
  • Storage

Things to Do

  • Sauna
  • Steam room
  • Fitness center

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Accessibilty

  • Accessible parking
  • Accessible path of travel

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri-La Ulaanbaatar

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 06:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 06:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Ulaanbaatar
290
Number of floors in Shangri-La Ulaanbaatar
21
Another facilities in Shangri-La Ulaanbaatar
Laundry service, Newspaper in lobby, Wedding service, Express check-out, Multilingual staff

Frequently asked question in Shangri-La Ulaanbaatar

What are available facilities at Shangri-La Ulaanbaatar?
There are top facilites at Shangri-La Ulaanbaatar such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Ulaanbaatar?
The standard check-in time at Shangri-La Ulaanbaatar is starting from 12:00 - 06:00 while the latest check-out time is at Before 12:00
Does Shangri-La Ulaanbaatar provide breakfast?
Yes, Shangri-La Ulaanbaatar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Ulaanbaatar?
Shangri-La Ulaanbaatar is a 5.0-star hotel.
How many floors does Shangri-La Ulaanbaatar have?
Shangri-La Ulaanbaatar has 21 floors.
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More Reviews from Other Guests in Shangri-La Ulaanbaatar

8.4
Very Good
From 117 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

7.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Shangri-La Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Israel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely Awesome
Nancy
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Rebecca
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Rafael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Damion
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Rita
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Read More
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Best hotel in Mongolia.
Mark
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Property is fine for a quick trip through the capital. Definitely geared toward business.
Oggi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Andrea
icon-Business
Business
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The hotel staff was very accommodating and respected my vegan request.
Carlos J
2.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Beautiful hotel.
Jay
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Yin Ki
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Kaori
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

It was a comfortable stay. The only issue we faced was slow delivery of room service.
Cesar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Boldmaa
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Rachel
icon-Leisure
Leisure
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Shangri-La Ulaanbaatar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 117 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Israel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely Awesome
Nancy
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Rebecca
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Rafael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Damion
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Rita
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Read More
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Best hotel in Mongolia.
Mark
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Property is fine for a quick trip through the capital. Definitely geared toward business.
Oggi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Andrea
icon-Business
Business
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The hotel staff was very accommodating and respected my vegan request.
Carlos J
2.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Beautiful hotel.
Jay
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Yin Ki
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Kaori
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

It was a comfortable stay. The only issue we faced was slow delivery of room service.
Cesar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Boldmaa
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Rachel
icon-Leisure
Leisure
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Number of reviews per page
20
40