Hotel Mosaic City Centre

Great staff. Good location.

Great location - wonderful neighborhood.

The room was insanely tiny. I am used to small rooms while in Europe, but this was nothing like the foto! There was absolutely no space for two normal suitcases in the room, so unpacking and packing required putting our suitcases on the bed. A desk was against the wall at the foot of the bed, and fortunately we are trim-sized humans or you wouldn't fit between that desk and the end of the bed. The room was not well cleaned (lots of dust and dirt on the floor that accumulated on my feet after a shower). The bed was super soft, which, for us, was not comfortable. Also, the large doors in the room (only windows) did not close entirely at the top, so the room was noisy at night. THe curtains did not fully close, so no actual blackout was possible. This room should never have had a double bed in it, it is a single sized room. We constantly ran into each other trying to move around. It's a great location, a part of town I have stayed in multiple times at an adorable BnB which didn't have openings this time. I do not recc staying here.

Room was just ok, bed mattresses not very comfy and in our room was noisy because of windows that was next to street( literally you could hear what people speak on street). What I liked was the breakfast, the same menu everyday but was good.

The receptionist, Aro, was amazing - friendly, cordial and helpful. Unfortunately the room didn’t live up to expectations especially the toilet. The shower was leaking, water was flowing everywhere and the room wasn’t up to mark from a hygiene perspective. I told the staff and sent my complaint to their WhatsApp number, but no response. I wanted to be moved to another room (despite it being inconvenient) or receive monetary compensation.

The good first. The staff was lovely. The bad - for being the most expensive hotel of our trip around the Netherlands, it left the most to be desired. The hall and room were filled with small flying bugs. I had to try brushing them off the door before opening them to try to minimize the number getting in the room. The lighting was terrible in the room and in the breakfast area and there weren’t enough outlets. The beds were in poor condition and one was so bad that when my husband sat on it he almost fell on the floor because it folded in half. The room was tiny and we had almost no room for our bags for a triple room. The worst was the lack of soundproofing. It’s not the hotels fault that a family had their children running wild in the hallway but we could hear it all. It was a very unpleasant stay.

Clean room. Easy access to public transportation. Lots of places to eat nearby. Safe to walk around.

Front desk staff was universally good. Very helpful and personable. Cleaning however was not great - asked for extra towels and never got them, they did not leave us bath mat one night, room was ok but not particularly well cleaned. Faucet in bathroom was loose, design of shelf over bathroom sink was very awkward, there was no way to be in touch with front desk unless you went down. Chat function did not ever get message to staff, room was very crowded.

Convenient friendly hotel. Room was a bit small but clean with all amenities

The Hotel Mosaic was a good location for our short stay in Amsterdam--walking distance from everywhere we wanted to visit. And the staff at the front desk were very friendly and helpful. But I have to share that the bathroom in our room was absolutely disgusting. There was no ventilation (there seemed to be an exhaust fan on the wall but it wasn't working), so mold and mildew had formed on the ceiling and walls, and the hair dryer was rusted. So much moisture collected on surfaces that the toilet paper rolls were damp. The hotel's solution to this was to give the space a thorough scrubbing with strong chemicals, so it then smelled of mildew AND chlorine. So despite the location and the friendly staff, I would not stay here again.

The staff were all so kind and helpful.

The staff was super nice and was willing to help with whatever was needed.

Room looked cleaned and staff was kind

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People smoking in the corridors. Stuff was friendly and helpful. Room is clean. Parking was expensive for 40 Euros per day

Professional and helpful staff. Great location and price

Chambre propre, bon emplacement, excellents restaurants dans les alentours!

Perfect location of the hotel, walking distance to shops and resturants and to the central part. tram just outside the hotel friendly and helpful staff. clean rooms. Only thing is that the bathrooms are very tiny and need to be updated feels very old. but its ok for a short visit.

Merkezi konum, kahvaltısı güzel ve yeterli, bir daha gelsem yine kalırım

Chambre très sombre. On donnait sur un canal mais il y a des stickers sur les vitres qui nous empêchait de voir l'extérieur. Je ne comprends pas le principe. Nous avions un extérieur mais pas de quoi s'asseoir. Au moins 2 chaises et une petite table. ça aurait suffit. Le petit déjeuner était très médiocre. Pas beaucoup de choix en terme de jus, de yaourts, viennoiseries. Et pas vraiment bon.