Emperador Plaza

Hotels
7.6
/10
Pleasant
63 reviews

What Guests Say About Their Stay

Ramsey

10.0
/ 10
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!

leon

10.0
/ 10
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.

Robert

10.0
/ 10
We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
In the Area
See Map
Santa Catalina Ancha 377, Cusco, Provincia de Cusco, Peru, 084

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
WiFi
Near Plaza de Armas
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Emperador Plaza

Santa Catalina Ancha 377, Cusco, Provincia de Cusco, Peru, 084
Discover More Places
Lobby Emperador Plaza
Lobby 2 Emperador Plaza

Discover More About Emperador Plaza

General


Near Plaza de Armas

Location


With a stay at Emperador Plaza, you'll be centrally located in Cusco, steps from Cusco Cathedral and Iglesia de La Compañía de Jesús. This hotel is 0.2 mi (0.3 km) from Museo de Arte Precolombino and 0.2 mi (0.3 km) from Plaza de Armas.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

UNSAAC Yale International Center - 0.1 km / 0.1 mi
Gato's Market - 0.1 km / 0.1 mi
Hatunrumiyoc - 0.1 km / 0.1 mi
Market El Fumador - 0.1 km / 0.1 mi
Museum of Religious Art - 0.1 km / 0.1 mi
Santa Catalina Convent - 0.1 km / 0.1 mi
Twelve Angled Stone - 0.1 km / 0.1 mi
Iglesia y Monasterio de Santa Catalina - 0.2 km / 0.1 mi
Cusco Cathedral - 0.2 km / 0.1 mi
Church of the Company of Jesus - 0.3 km / 0.2 mi
Plaza de las Nazarenas - 0.3 km / 0.2 mi
Iglesia de La Compañía de Jesús - 0.3 km / 0.2 mi
Pre-Columbian Art Museum - 0.3 km / 0.2 mi
Plaza de Armas - 0.3 km / 0.2 mi
Museo de Arte Precolombino - 0.3 km / 0.2 mi

The nearest major airport is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.1 km / 3.2 mi

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily.

Rooms


Make yourself at home in one of the 26 guestrooms, featuring kitchens. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected.

All facilities in Emperador Plaza

Common Space Emperador Plaza
Common Space
Lobby Emperador Plaza
Lobby
Others Emperador Plaza
Others
Restaurant Emperador Plaza
Restaurant

Transportation

  • Limited parking
  • Area shuttle
  • Airport transfer
  • Storage

General

  • Smoking area
  • Rooftop terrace
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • 24-hour Receptionist

Food and Drinks

  • Buffet breakfast
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities

Accommodation Policy & General Information in Emperador Plaza

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
10:30 - 09:00
Check-out:
Before 09:00

  • Airport shuttle fee: PEN 20.00 per vehicle (one-way)
  • Uncovered self parking fee: PEN 25 per day
  • Crib (infant bed) fee: PEN 12.0 per day
  • Rollaway bed fee: PEN 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 10:30 - 09:00 - to 09:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emperador Plaza
26
Number of floors in Emperador Plaza
3
Another facilities in Emperador Plaza
Limited parking, Area shuttle, Airport transfer, Storage, Smoking area

Frequently asked question in Emperador Plaza

What are available facilities at Emperador Plaza?
There are top facilites at Emperador Plaza such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emperador Plaza?
The standard check-in time at Emperador Plaza is starting from 10:30 - 09:00 while the latest check-out time is at Before 09:00
Does Emperador Plaza provide breakfast?
Yes, Emperador Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emperador Plaza?
Emperador Plaza is a 3.0-star hotel.
How many floors does Emperador Plaza have?
Emperador Plaza has 3 floors.
See All

More Reviews from Other Guests in Emperador Plaza

7.6
Pleasant
From 63 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

9.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emperador Plaza

Number of reviews per page
20
40
Top reviews
Eugenia Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was so helpful and accommodating all our needs.
Daniel
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Read More
Levih,
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay
Read More
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great location. Basic room with large bathroom and good WiFi
Anacarla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Amazing location
Lidia
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

It is close to everything
Ramsey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Polyana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Very central location
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Read More
leon
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Atle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Overall very nice. I would come back for another stay.
gurdeep
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Ludwing
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Good place and clean.
Nafees
2.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Read More
Luis
2.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
Eduardo
8.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
diane w
4.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times.. Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
Read More
Amanda
10.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Emperador Plaza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 63 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

9.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emperador Plaza

Number of reviews per page
20
40
Top reviews
Eugenia Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was so helpful and accommodating all our needs.
Daniel
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Read More
Levih,
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay
Read More
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great location. Basic room with large bathroom and good WiFi
Anacarla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Amazing location
Lidia
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

It is close to everything
Ramsey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Polyana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Very central location
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Read More
leon
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Atle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Overall very nice. I would come back for another stay.
gurdeep
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Ludwing
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Good place and clean.
Nafees
2.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Read More
Luis
2.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
Eduardo
8.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
diane w
4.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times.. Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
Read More
Amanda
10.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
Read More
Number of reviews per page
20
40