Union Hotel Cusco

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9.0
/10
Exceptional
1,007 reviews

What Guests Say About Their Stay

Umme

10.0
/ 10
We had a wonderful stay at Union Hotel Cusco! The location was perfect and made it easy to explore everything Cusco has to offer. The staff was incredibly friendly, welcoming, and always willing to help. One of the highlights of our stay was the amazing breakfast each morning. The breakfast crew was the absolute best—attentive, cheerful, and they made every morning special. We also loved all the fun classes and activities offered by the hotel, which added so much to our experience. The most memorable part of our stay was Kiki, the hotel’s friendly alpaca. My daughter absolutely adored Kiki and still talks about her! She even says she misses Kiki already. Having such a sweet and gentle alpaca at the hotel made our visit truly unique and unforgettable. Thank you to everyone at Union Hotel Cusco for such a fantastic experience. We would happily stay here again and highly recommend it to anyone visiting Cusco!

martine

10.0
/ 10
This place was great! They had money exchange at a very inexpensive rate, they called us taxi, very attentive to anything. We needed, breakfast was amazing and included! Our favorite part was Kiki the alpaca wandering the grounds when we arrived, she's a resident rescue and she just made our stay. Oh also note that they do have altitude yes there available at all times!!

ARUNAVA

10.0
/ 10
The Union Hotel in Cusco is a beautiful, charming boutique hotel. It has an old Spanish-style feel, and the rooms were very clean and cozy. Each morning, we were delighted by the lovely breakfast spread and the wonderful team working there. There is also a cute baby alpaca named Kiki, and we enjoyed feeding her.
In the Area
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Calle Union 189, Cusco, Cuzco, Peru, 8002

Main Facilities

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24-Hour Front Desk
WiFi
Union Hotel Cusco is located in area / city Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Union Hotel Cusco

Calle Union 189, Cusco, Cuzco, Peru, 8002
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Lobby Union Hotel Cusco
Exterior 2 Union Hotel Cusco

Discover More About Union Hotel Cusco

General
Near Plaza de Armas

Location
A stay at Union Hotel Cusco places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. This boutique hotel is 0.1 mi (0.2 km) from San Pedro Market and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

San Pedro Church - 0.2 km / 0.1 mi
Iglesia y Convento de Santa Clara - 0.2 km / 0.1 mi
San Pedro Market - 0.2 km / 0.1 mi
Arch of Santa Clara - 0.3 km / 0.2 mi
Calle Marquez - 0.4 km / 0.3 mi
San Francisco Church - 0.5 km / 0.3 mi
San Francisco Church Museum and Catacombs - 0.5 km / 0.3 mi
Municipal Theater - 0.5 km / 0.3 mi
Museo Irq’i Yachay - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Basilica of La Merced - 0.6 km / 0.4 mi
ChocoMuseum - 0.6 km / 0.4 mi
Museum of Contemporary Art - 0.6 km / 0.4 mi
Plaza El Regocijo - 0.6 km / 0.4 mi
Museo Histórico Regional - 0.6 km / 0.4 mi

The preferred airport for Union Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.5 km / 3.4 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).

Dining
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.

Rooms
Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.

All facilities in Union Hotel Cusco

Entertainment Facility Union Hotel Cusco
Entertainment Facility
Common Space Union Hotel Cusco
Common Space
Lobby Union Hotel Cusco
Lobby
Exterior Union Hotel Cusco
Exterior
Bedroom Union Hotel Cusco
Bedroom

Family-friendly Facilities

  • Children games

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Smoking area
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Union Hotel Cusco

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 10:00

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No alcohol allowed onsite, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, No elevators

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Union Hotel Cusco
43
Number of floors in Union Hotel Cusco
3
Another facilities in Union Hotel Cusco
Children games, Breakfast, Garden, Free WiFi, Smoking area

Frequently asked question in Union Hotel Cusco

What are available facilities at Union Hotel Cusco?
There are top facilites at Union Hotel Cusco such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Union Hotel Cusco?
The standard check-in time at Union Hotel Cusco is starting from 13:00 - 00:00 while the latest check-out time is at Before 10:00
Does Union Hotel Cusco provide breakfast?
Yes, Union Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Union Hotel Cusco?
Union Hotel Cusco is a 3.5-star hotel.
How many floors does Union Hotel Cusco have?
Union Hotel Cusco has 3 floors.
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More Reviews from Other Guests in Union Hotel Cusco

9.0
Exceptional
From 1,007 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

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Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Unfortunately, this hotel was one of the biggest disappointments of our trip to Peru. The room was extremely small, much smaller than the photos suggested, with barely enough space for luggage. The bathroom was equally disappointing, with virtually no counter or sink space for toiletries, making it very inconvenient. The beds were also very uncomfortable. The mattresses sagged in the middle, making it difficult to get a good night's sleep after long days of sightseeing. Breakfast service was inconsistent. On multiple mornings, we had to get up ourselves to find utensils because none were provided at our table. On another morning, our breakfast was completely forgotten until we reminded the staff. What made us the most uncomfortable was being asked to sign a waiver at check-in stating that if anything disappeared from our room, it would be our responsibility and not the hotel's. Regardless of the intent, it was not a welcoming first impression and immediately raised concerns. While the building itself has charm and the location is convenient, the overall experience did not justify the price. Between the cramped room, uncomfortable beds, inconsistent breakfast service, and the liability waiver, I would not choose to stay here again.
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Yang
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First of all, I have to praise the staff in the hotel, they tried their best to accommodate the customers. Now comes to the cons. First of all, the room has not heating/aircon/portable radiator/ or even a thermal
Lilibet
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice property
Marcel
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Kyla
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, rooms and location
Umme
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful stay at Union Hotel Cusco! The location was perfect and made it easy to explore everything Cusco has to offer. The staff was incredibly friendly, welcoming, and always willing to help. One of the highlights of our stay was the amazing breakfast each morning. The breakfast crew was the absolute best—attentive, cheerful, and they made every morning special. We also loved all the fun classes and activities offered by the hotel, which added so much to our experience. The most memorable part of our stay was Kiki, the hotel’s friendly alpaca. My daughter absolutely adored Kiki and still talks about her! She even says she misses Kiki already. Having such a sweet and gentle alpaca at the hotel made our visit truly unique and unforgettable. Thank you to everyone at Union Hotel Cusco for such a fantastic experience. We would happily stay here again and highly recommend it to anyone visiting Cusco!
Read More
Diana
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place to stay.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay! Amazing breakfast.
Jeanette
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was really friendly and helpful. Room had odd distributions and since we had a quadruple bed, the bathroom setting had no privacy. Also beds where hard for our liking. But overall the hotel was nice and breakfast was good.
martine
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place was great! They had money exchange at a very inexpensive rate, they called us taxi, very attentive to anything. We needed, breakfast was amazing and included! Our favorite part was Kiki the alpaca wandering the grounds when we arrived, she's a resident rescue and she just made our stay. Oh also note that they do have altitude yes there available at all times!!
Read More
ARUNAVA
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Union Hotel in Cusco is a beautiful, charming boutique hotel. It has an old Spanish-style feel, and the rooms were very clean and cozy. Each morning, we were delighted by the lovely breakfast spread and the wonderful team working there. There is also a cute baby alpaca named Kiki, and we enjoyed feeding her.
Lilibet
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super clean , professional and perfect location
Mark
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved our stay here, staff were great, nothing too much trouble. Nice courtyard, sunny or shady areas and cute baby Alpaca. Breakfast was good with choice of eggs/pancakes/ waffles as well as cereals and fruit. Central location made it easy to get around the historic area. Some noise from trains or traffic but this is Cusco!
kellie j
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Front desk staff was overall rude and negligent. Had multiple problems with the room (cold water showers, horribly strong sulfur smell coming from the floor drain) and we were ignored/dismissed. Very disappointed :(
Kim
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Five stars from me. My flight was delayed and I didn't arrive at the hotel until 2am. The front desk agent was there to greet me and even helped with the Uber driver payment as there was some language barrier confusion. This really helped as I had travelled 41 hours to get there and could barely function. Breakfast the next morning and every day was the highlight of my day with omelettes, pancakes, waffles and great coffee! My dream! This fuelled my all day walks around the city sightseeing. The hotel has an Alpaca named "Kiki" they have adopted and brought a warm inviting feeling every time I saw her in the courtyard. Highly recommend.
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Kyle
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Union was very beautiful and cozy, the staff was very helpful and kind to me and my. The breakfast was really good aswell.
RICHARD
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very charming hotel, good location, good food at the restaurant.
RUBEN J
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Breakfast was excellent also the staff
Amy
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The breakfast was really good and the courtyard was really pretty and nice, complete with the hotel alpaca Kiki.
Taylor
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a quaint hotel, very convenient for San Pedro station. Only downsides is I could everything above me and around, like an echo; And the heater was not good at all. Make sure to layer up!!
Number of reviews per page
20
40

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Bedroom 4 Union Hotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.