The Palm Beach Resort

Hotels
7.4
/10
Pleasant
11 reviews

What Guests Say About Their Stay

Rachel

10.0
/ 10
LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.

Benhilda

10.0
/ 10
This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you

Verified traveler

10.0
/ 10
Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
In the Area
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1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Near Nyamyumba Hot Springs
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What's around The Palm Beach Resort

1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda
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Lobby The Palm Beach Resort
Exterior 2 The Palm Beach Resort

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General


Near Nyamyumba Hot Springs

Location


Located in Nyayumba, The Palm Beach Resort is on a lake, within a 15-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 3.9 mi (6.2 km) from Gisenyi Beach and 9.7 mi (15.6 km) from Parc National des Virunga.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kivu Lake - 0.2 km / 0.2 mi
Nyamyumba Hot Springs - 3.3 km / 2 mi
Gisenyi Beach - 6.2 km / 3.9 mi
Rwanda Tourism University College - 7.1 km / 4.4 mi
Université Libre de Kigali - 8.2 km / 5.1 mi
Parc National des Virunga - 15.6 km / 9.7 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, a picnic area, and barbecue grills.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is included.

Rooms


Make yourself at home in one of the 10 air-conditioned guestrooms. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in The Palm Beach Resort

Bar, Cafe and Lounge The Palm Beach Resort
Bar, Cafe and Lounge
Functional Hall The Palm Beach Resort
Functional Hall
Common Space The Palm Beach Resort
Common Space
Lobby The Palm Beach Resort
Lobby
Accommodation Services The Palm Beach Resort
Accommodation Services

Things to Do

  • Beach umbrella
  • Picnic area
  • Garden
  • Beach towel
  • Barbecue
  • Sun loungers

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Connectivity

  • Free WiFi
  • Internet point

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Transportation

  • Storage

Accommodation Policy & General Information in The Palm Beach Resort

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children may not be eligible for complimentary breakfast.

Check-in/Check-out Time

Check-in:
11:30 - 00:00
Check-out:
Before 10:00

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 11:30 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palm Beach Resort
10
Another facilities in The Palm Beach Resort
Beach umbrella, Picnic area, Garden, Beach towel, Barbecue

Frequently asked question in The Palm Beach Resort

What are available facilities at The Palm Beach Resort?
There are top facilites at The Palm Beach Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palm Beach Resort?
The standard check-in time at The Palm Beach Resort is starting from 11:30 - 00:00 while the latest check-out time is at Before 10:00
Does The Palm Beach Resort provide breakfast?
Yes, The Palm Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palm Beach Resort?
The Palm Beach Resort is a 3.0-star hotel.
How many rooms are available at The Palm Beach Resort?
The Palm Beach Resort has 10 rooms in total.
See All

More Reviews from Other Guests in The Palm Beach Resort

7.4
Pleasant
From 11 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.0

Sort by
Most Relevant
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Traveler Reviews The Palm Beach Resort

Number of reviews per page
20
40
Top reviews
Rachel
icon-Business
Business
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Verified traveler
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
disappointed
4.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
Read More
Calvin
icon-with Partner
with Partner
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

A relaxing place with a great garden on the edge of the lake with a breathtaking view
Benhilda
icon-with Partner
with Partner
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
Fabien
icon-with Partner
with Partner
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême
Jacob V
icon-with Friends
with Friends
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good
Daniel Enrique
icon-with Partner
with Partner
2.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Palm Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 11 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palm Beach Resort

Number of reviews per page
20
40
Top reviews
Rachel
icon-Business
Business
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Verified traveler
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
disappointed
4.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
Read More
Calvin
icon-with Partner
with Partner
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

A relaxing place with a great garden on the edge of the lake with a breathtaking view
Benhilda
icon-with Partner
with Partner
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
Fabien
icon-with Partner
with Partner
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême
Jacob V
icon-with Friends
with Friends
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good
Daniel Enrique
icon-with Partner
with Partner
2.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40