What do past guests say about The Palm Beach Resort?

The Palm Beach Resort is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Palm Beach Resort

Name: The Palm Beach Resort
Address: 1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda, 1 Brasserie Street to Cap Rubona, Western Province, Rwanda
Rating: 7.6

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7.6

/10

Pleasant

11 reviews

What Guests Say About Their Stay

Rachel

10.0

/ 10

LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.

Benhilda

10.0

/ 10

This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you

Verified traveler

10.0

/ 10

Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.

In the Area

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1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Near Nyamyumba Hot Springs

What's around The Palm Beach Resort

1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda

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Discover More About The Palm Beach Resort

General
Near Nyamyumba Hot Springs

Location
Located in Nyayumba, The Palm Beach Resort is on a lake, within a 15-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 3.9 mi (6.2 km) from Gisenyi Beach and 9.7 mi (15.6 km) from Parc National des Virunga.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kivu Lake - 0.2 km / 0.2 mi
Nyamyumba Hot Springs - 3.3 km / 2 mi
Gisenyi Beach - 6.2 km / 3.9 mi
Rwanda Tourism University College - 7.1 km / 4.4 mi
Université Libre de Kigali - 8.2 km / 5.1 mi
Parc National des Virunga - 15.6 km / 9.7 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, a picnic area, and barbecue grills.

Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is included.

Rooms
Make yourself at home in one of the 10 air-conditioned guestrooms. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in The Palm Beach Resort

Functional Hall

Common Space

Lobby

Accommodation Services

Exterior

Things to Do

Beach umbrella
Picnic area
Garden
Beach towel
Barbecue
Beach sun loungers

Hotel Services

Newspaper in lobby
Wedding service
Luggage storage
24-hour Receptionist

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

Public Facilities

Parking
Smoke-free area
Coffee shop

General

Parking
Terrace

Connectivity

Free WiFi

Business Facilities

Computer station

Accommodation Policy & General Information in The Palm Beach Resort

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Children may not be eligible for complimentary breakfast.

Check-in/Check-out Time

Check-in:

11:30 - 00:00

Check-out:

Before 10:00

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, No elevators

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 11:30 - 00:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Palm Beach Resort	10
Another facilities in The Palm Beach Resort	Beach umbrella, Picnic area, Garden, Beach towel, Barbecue

Frequently asked question in The Palm Beach Resort

What are available facilities at The Palm Beach Resort?

There are top facilites at The Palm Beach Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Palm Beach Resort?

The standard check-in time at The Palm Beach Resort is starting from 11:30 - 00:00 while the latest check-out time is at Before 10:00

Does The Palm Beach Resort provide breakfast?

Yes, The Palm Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Palm Beach Resort?

The Palm Beach Resort is a 3.0-star hotel.

How many rooms are available at The Palm Beach Resort?

The Palm Beach Resort has 10 rooms in total.

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More Reviews from Other Guests in The Palm Beach Resort

Overall Ratings & Reviews The Palm Beach Resort

Other sources (11)

7.6

Pleasant

From 11 reviews

Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.2

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Traveler Reviews The Palm Beach Resort

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Top reviews

Rachel

Business

10.0

/10

Reviewed 301 week(s) ago

Hotels.com verified review

LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.

Verified traveler

8.0

/10

Reviewed 346 week(s) ago

Expedia Group verified review

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.

Verified traveler

Leisure with Friends

6.0

/10

Reviewed 384 week(s) ago

Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.

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Disclaimer

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