a&o Edinburgh City - Hostel

Really nice staff and very clean, very comfy beds

Very central location clean and modern facilities

Great place to stay, close to centre of Edinburgh. Room was clean, warm and larger than expected. Twin room with 1 set of bunk beds. Overlook the beer garden, but with windows closed noise was minimal. As good as any hotel. Staff very friendly, thanking us for choosing to stay their and if we need any help or advise just ask. Our room was in a locked corridor that only keyholders could enter. Bar is open until 1am, didn’t hear anything after that time. Hostel was very quiet after bar closing and at 9.30am when we checked out. Didn’t have breakfast in hostel.

We loved all the amenities. The bar was open late, so we could eat, drink, and meet people. We got our laundry done. The location is very convenient to the train station and lots to do in Edinburgh.

2 members of security entered the room without consent at 3.15am due to a noise complaint on floor 2…our room was on floor 3! I found it hard to settle after this issue and I did approach a member a staff about it during check out and was given a number to call to take the matter further!

Very very clean and spotless, staff unbelievable and helpful. Definitely going back

Comfortable beds and good location

The place is conveniently located near several tourist attractions, with plenty of restaurants to choose from nearby. The location makes it easy to explore the area, which we really appreciated. However, it can get quite noisy at night due to sounds from outside or the pub at the hostel, even with the windows closed. There’s no proper ventilation in the room, and it feels quite warm even when the heater isn’t on. When we arrived, two of the beds hadn’t been prepared, so we had to put on the bed linens and duvet covers ourselves. The room was also a bit dusty, and there were noticeable marks or stains on the uncovered pillows and duvets. The electrical sockets are all located in one spot near the radiator, which isn’t very convenient since it’s far from the bunk beds. This made it difficult for others in the room to charge their devices. There’s also only one small trash bin provided, which was used for both the toilet and the room. Considering it’s meant for a group or family stay, we found this setup not very practical or hygienic. Overall, the location is great and convenient for sightseeing, but the room could use some improvements in cleanliness, comfort, and layout to make it more suitable for group stays

Yes room was spotless staff very nice and helpful

Items stolen

Very walkable to the Royal mile, great location!

Really great stay for a night! Probably the most afforable hostel in the area and centrally-located. Close to Old Town and most of the major sites. My friend and I had a private room, which was spacious, very clean and just right. There is a bar directly downstairs where you can hear noise, but it wasn’t too bad. There’s a lot of younger folks / gen-z staying here, but definitely there are folks of all ages as well. Friendly staff, and lots of thingd to

The room was small, had nowhere to hang a coat, no kettle and a remote control but no television. I was asked for a passport to check in. It was very noisy,but there was nothing anyone could have done about this. Not good value for £238.

Clean room, quiet night which i didnt expect.

Excellent Location and very friendly and helpful staff.

Really nice place, the staff was extremely helpful and friendly and welcoming! The girl on the first day was very sweet, the way she was handling all the customers was spectacular, v patient and really sweet and respectful! Krishna was also really nice and friendly and helpful! Overall the stay, beds, cleanliness everything was perfect!! It mad emt solo trip very comfortbale and exciting OH i forgot to mention the bar pub and the kareoke AMAZING 5 star ratings Live the drinks the vibe everything!!!

Perfect spot. Very close a lot of popular places and has a good bar attached to it. Also the staff is very nice.

I booked a room for 6 people but was given a room for 12 people. I found it very noisy. The guests made the beds in the middle of the night, which prevented me from sleeping. Some beds did not have sockets for charging.

advertising TV in private room but no TV’s were working. Hostel aware of this and didn’t inform me

HORRIFIC customer service and overcharged me by double. I made a reservation to stay in a 10-bedroom dorm, and when I clicked to make the booking, I was told the rate was $37 for the night. Then, I was charged double once the booking was processed. I *immediately* called and asked them to refund me the difference, or otherwise cancel the reservation entirely. They refused, saying the booking was non-refundable. Their customer service, both via and email and in person, could not have been more rude either. STAY AWAY!