Crowne Plaza GLASGOW by IHG

Excellent

Very friendly staff. Check in good. Meals good, clean room. Near the venue and event I was attending

Was there for Peter Kay gig. Hotel was really busy but efficient. They have a system where you can pre-order drinks for after the show and set up a dedicated table for you. It was all waiting for us when we got back. One of the lifts wasn’t working (under refurbishment) but it was already mentioned online, so we knew what to expect. There was a huge queue for checking in and staff came round with free glasses of wine which was a nice gesture. Overall we had a lovely stay at the hotel.

Beautiful hotel, staff friendly, my only issue was the pillows, I didn't sleep well, the pillows don't fit the bed, and are very thin, but if you put two together are you high, had a sore kneck in the morning, need to put better pillows on beds ones that fit full length of bed and are memory foam.

Lovely spacious clean room, breakfast was fab and good variety of items available.

The stay went pretty well until the last day. The room was a bit dated and I had to ask multiple times for a replacement blowdryer as mine was broken. The restaurant was great and vegetarian friendly. When I checked in I was warned an elevator was out due to construction and there would be construction noise during my stay. All fine. But one day I come back to my room around noon to join a work call- my room door is open and a team of 6 construction workers is actively drilling in my room. I was given no notice of this, so my jewelry and dirty laundry were out for all to see. I also had had my do not disturb sign on the door. I told the men I needed my room back to join a work call- they said sorry, cant do,work has to be done today. I reported the issue to hotel management that I was concerned my room was unavailable to me during that period, as well as the obvious safety and privacy concerns of people entering my room without notice, in a nonemergency circumstance. Message I got from the hotel was they didnt tell folks on my floor that all rooms on my floor were being worked on that day as they also had no advance notice. But someone knew or else the construction crew wouldnt have had access to my room. Ive been doing business travel for decades and this was bizarre, never had an experience like it. Next time I am in town, I'll stay elsewhere.

Super bad experience!

There was a lot of banging going on when we arrived which went

Very nice hotel great location next to the Hydro where we were taking in a show.

Fab breakfast

Nice hotel. Well located for the Hydro. Ate in the bar area, food was great. No complaints.

We sent this email last week with no response I am writing to formally raise a complaint regarding our recent stay, which was significantly disrupted by ongoing works within the hotel. We had taken annual leave specifically to enjoy a restful break; however, from approximately 8:15 am onwards, the level of noise was extreme and continuous. There was constant drilling, chiselling, and heavy construction noise coming from multiple rooms surrounding ours, with a large number of contractors working directly outside and across from our room. The scale and intensity of the work were impossible to ignore it felt as though we were placed in the middle of an active construction zone rather than a hotel environment. For that reason, after breakfast, we decided to check out and go. While I understand that maintenance and upgrades are sometimes necessary, it is completely unreasonable to allocate guests to a room in the centre of such extensive works. It was clear that multiple surrounding rooms were undergoing refurbishment at the same time, and this should have been anticipated and managed in a way that did not impact guests to this extent. The level of disruption was unacceptable and entirely undermined the purpose of our stay. What should have been a relaxing break was instead a very frustrating and stressful experience.

Very out dated hotel All furnitures are old

Lovely hotel although did look a bit tired in places. Food lovely

we had a fab stay, breakfast was amazing as was our room, the only thing that got on my nerves was the lifts they were so slow and would stop on every floor for no apparent reason

Could do with restaurent alternatives closer by

Comfortable clean room service was really good. Breakfast was exceptional and they went out of their way to make me vegan sausages . I would definitely stay here again should I return in the area

The pool and pool area was not clean. Facilities are tired and in need of upgrading.

Nice hotel, but very expensive Slow lifts, slow bar service and me and many others from our group had air con issues.

Clean and comfortable room, great and extremely helpful staff. Gym was adequate. Food was average.