The receptionist, I don't know the name, but when I forgot to state my son is 16 years old, he helped me without extra charge. So helpful. Thank you. One more thing, I really love the hotel area, near Masjid Sultan and Kampung Glam.

We only stayed for one night, and I think the room is enough for 2 people sleeping. It's small but it's functional and pretty convenient. The bathroom is also small but it has everything you need for showering and brushing your teeth, and it has cold and hot water so you can adjust it to your liking. The premium water filter is really helpful so we can refill our water every time we need to drink. The amenities are also decent enough for the guests to have a comfortable stay. The staff are really communicative, helpful, friendly, and attentive. They suggested us a lot of Singapore's attractions and also how to get there. We think this is a very good move, just in case guests don't have plans for the day yet.

I had an amazing time staying at this hotel. Everything was so nice: the staff, front desk staff, room, area. 10/10

The location is perfect, near MRT Bugis and Jalan Besar. The room is spacious and clean, even the linens. Smart TV and good connection to the internet, there's a 24-hour convenience store nearby.

The room is very nice, clean, cozy, and the hotel staff are really friendly.

The hotel is very comfortable, everything is perfect. The price is also affordable. It's right in front of the bus stop, and there are lots of eateries nearby. I love Sekebon 🤍

The staff was very friendly and helpful. The location was close to every place you might want to visit, and it's easy to find food on every corner of the street.

The hotel's location is very strategic, close to everything and various public transportation options. What I especially liked was its proximity to the Sultan Mosque area, which is surrounded by many delicious halal restaurants. The room type with an indoor jacuzzi was also a great choice for us with small children. The room size is not too small and still provides ample space for relaxing with the kids.

The hostel offers self-check-in. You'll be contacted via email before arrival to fill out your pre-arrival information. Codes for the main door, room door, and locker are provided via WhatsApp. There's no need to bring your own padlock, as the lockers have combination locks. I was unable to get in a few times due to the code changing, but the staff were very helpful when I complained via WhatsApp. And most importantly, the toilets have bidets.

I really liked the hotel's calm and clean atmosphere. What's also important is that the bathrooms are separate for men and women. There are plenty of them, too. Overall, it was comfortable. Thank you... ❤️

Everything is good, the staff is good. Very clean, tidy, easy to check in even though it's already night.

I really enjoyed my stay at this hotel and would happily stay here again. Everything was clean, well organized, and very convenient. A special thank you to Divina, who was incredibly helpful and made my stay even more pleasant. The room was spotless and minimalist, yet surprisingly comfortable and spacious enough for me to move around comfortably, especially considering the price. I also really appreciated that the washbasin was separated from the toilet, which made the room more practical and convenient. Overall, everything was well thought out and easy, from the room to the service. For the price, I think this hotel offers excellent value. I truly enjoyed my stay and would definitely recommend it!

Very good hotel if you're on a budget. Despite not having a physical concierge, the team at Heritage Hotel was always there if I needed something 24/7. Always quick with their response as if they are physically there!! Honestly, no complaints. Would book again because of the great team. Thank you to Trisha, the guest ambassador, for guiding us physically when checking in and helping us with our bags' storage afterward.

the stay was pleasant and staffs were very helpful from before check in day, checking in, during the stay and check out, even though just communicating through WhatsApp. It's convenient to use a digital key. Everything was smooth and it's definitely very solo travelling friendly. 10/10 to the staffs: Mae, Divina and Gracie!

Comfortable, friendly staff, nice swimming pool, lift each floors, easy walking around and plenty of foods and bar. con is door closing at neighbour room loud. poor sound proof interior.