AC Hotel Palacio Universal

Clean room. Nice and attentive staff.

Location was very good, harbor views and Bordered with old town. Manny restaurants were nearby. Hotel breakfast was very nice selection

Everything amazing clean, convenient

Great location, but no parking.

Great location closed to many restaurants and shops. Room overlooking sea was beautiful.

Great location and nice staff.

Simple breakfast, very clean and nicely decorated, very tentative and excellent location

Excellent Hotel, great location. We will definitely stay there again.

We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!

We had a breakfast outside of the hotel. All the rest was wonderful.

Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.

Very good place! 5 stars customer service, very clean.

Fine

Awesome

Lugar de ensueño

Excellent staff

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.

The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.

It was excellent except there was no complimentary coffee/tea in the room

Heavenly AC! Clean, quiet & comfortable