AC Hotel Palacio Universal by Marriott

Hotels
8.6
/10
Very Good
293 reviews

What Guests Say About Their Stay

Holly

10.0
/ 10
Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.

mary

10.0
/ 10
Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.

Lori

10.0
/ 10
The location was excellent! The staff was so helpful and the room was lovely!
In the Area
See Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, Galicia, Spain, 36202

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
AC Hotel Palacio Universal by Marriott is located in area / city Vigo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AC Hotel Palacio Universal by Marriott

Rua Canovas del Castillo, 28, Vigo, Pontevedra, Galicia, Spain, 36202
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Discover More About AC Hotel Palacio Universal by Marriott

Location


AC Hotel Palacio Universal by Marriott is located in area / city Vigo.

About AC Hotel Palacio Universal by Marriott

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AC Hotel Palacio Universal by Marriott exclusively for you.

AC Hotel Palacio Universal by Marriott is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at AC Hotel Palacio Universal by Marriott.

All facilities in AC Hotel Palacio Universal by Marriott

Others AC Hotel Palacio Universal by Marriott
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel Palacio Universal by Marriott

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AC Hotel Palacio Universal by Marriott
69
Number of floors in AC Hotel Palacio Universal by Marriott
5
Another facilities in AC Hotel Palacio Universal by Marriott
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in AC Hotel Palacio Universal by Marriott

What are available facilities at AC Hotel Palacio Universal by Marriott?
There are top facilites at AC Hotel Palacio Universal by Marriott such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel Palacio Universal by Marriott?
The standard check-in time at AC Hotel Palacio Universal by Marriott is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does AC Hotel Palacio Universal by Marriott provide breakfast?
Yes, AC Hotel Palacio Universal by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does AC Hotel Palacio Universal by Marriott have?
AC Hotel Palacio Universal by Marriott is a 4.0-star hotel.
How many floors does AC Hotel Palacio Universal by Marriott have?
AC Hotel Palacio Universal by Marriott has 5 floors.
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More Reviews from Other Guests in AC Hotel Palacio Universal by Marriott

8.6
Very Good
From 293 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews AC Hotel Palacio Universal by Marriott

Number of reviews per page
20
40
Top reviews
gennadiy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a breakfast outside of the hotel. All the rest was wonderful.
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.
Read More
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good place! 5 stars customer service, very clean.
Dwight
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Fine
eduardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Awesome
William
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lugar de ensueño
Anthony
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent staff
mary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.
Read More
Naoko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It was excellent except there was no complimentary coffee/tea in the room
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Heavenly AC! Clean, quiet & comfortable
Lori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The location was excellent! The staff was so helpful and the room was lovely!
Arthur
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo
Alfredo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Just in front of pier to Cangas and Islas Cies
Alessandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Gary
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Jorge
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Convenient
MAXIMO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
gail
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Eduardo
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Number of reviews per page
20
40

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Others 4 AC Hotel Palacio Universal by Marriott

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 293 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews AC Hotel Palacio Universal by Marriott

Number of reviews per page
20
40
Top reviews
gennadiy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a breakfast outside of the hotel. All the rest was wonderful.
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.
Read More
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good place! 5 stars customer service, very clean.
Dwight
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Fine
eduardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Awesome
William
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lugar de ensueño
Anthony
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent staff
mary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.
Read More
Naoko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It was excellent except there was no complimentary coffee/tea in the room
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Heavenly AC! Clean, quiet & comfortable
Lori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The location was excellent! The staff was so helpful and the room was lovely!
Arthur
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo
Alfredo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Just in front of pier to Cangas and Islas Cies
Alessandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Gary
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Jorge
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Convenient
MAXIMO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
gail
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Eduardo
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Number of reviews per page
20
40