What do past guests say about Hotel Ciudad de Alcalá?

Hotel Ciudad de Alcalá is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Ciudad de Alcalá

Name: Hotel Ciudad de Alcalá
Address: C/ Cánovas del Castillo 4, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28807, C/ Cánovas del Castillo 4, Madrid, 28807, Spain
Rating: 6.8

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6.8

/10

Pleasant

125 reviews

What Guests Say About Their Stay

Gwen

10.0

/ 10

Very nice rooms and comfortable beds. Staff were welcoming and available for assistance if required. Close to train station and a short walk to Plaza Cervantes. We enjoyed our stay here!

Steve

10.0

/ 10

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.

Verified traveler

10.0

/ 10

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better

In the Area

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C/ Cánovas del Castillo 4, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28807

Main Facilities

Laundry service

Parking

Luggage storage

Elevator

Multilingual staff

24-hour Receptionist

Staying at Hotel Ciudad de Alcalá is a good choice when you are visiting Alcalá de Henares. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Ciudad de Alcalá

C/ Cánovas del Castillo 4, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28807

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Discover More About Hotel Ciudad de Alcalá

General
Near Palacio Laredo

Location
A stay at Hotel Ciudad de Alcalá places you in the heart of Alcala de Henares, steps from Palacio Laredo and 7 minutes by foot from Parque O'Donnell. This hotel is 0.6 mi (0.9 km) from Monastery of San Bernardo and 0.6 mi (1 km) from Regional Archaeological Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palacio Laredo - 0.1 km / 0.1 mi
Parque O'Donnell - 0.6 km / 0.4 mi
Convent of San Juan de la Penitencia - 0.6 km / 0.4 mi
Capilla de las Santas Formas - 0.6 km / 0.4 mi
Teatro Salon Cervantes - 0.7 km / 0.4 mi
Plaza Cervantes - 0.7 km / 0.4 mi
Convent of Las Clarisas de San Diego - 0.7 km / 0.5 mi
Colegio de San Ildefonso - 0.7 km / 0.5 mi
University of Alcala - 0.8 km / 0.5 mi
Corral of Comedies Theater - 0.8 km / 0.5 mi
Monastery of San Bernardo - 0.8 km / 0.5 mi
Regional Archaeological Museum - 0.8 km / 0.5 mi
Cervantes Birthplace Museum - 0.8 km / 0.5 mi
Torre de Santa Maria - 0.9 km / 0.5 mi
Hospital de Antezana - 0.9 km / 0.5 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 22.4 km / 13.9 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Hotel Ciudad de Alcalá

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Transportation

Limited parking

Connectivity

Free WiFi

General

Parking

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Newspaper in lobby

Accommodation Policy & General Information in Hotel Ciudad de Alcalá

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 11:30

Self parking fee: EUR 8 per day
Rollaway bed fee: EUR 10.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:00 - to 11:30
Available rooms at Hotel Ciudad de Alcalá	30
Number of floors in Hotel Ciudad de Alcalá	3
Another facilities in Hotel Ciudad de Alcalá	Limited parking, Free WiFi, Parking, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Ciudad de Alcalá

What is normal check-in & check-out time at Hotel Ciudad de Alcalá?

The standard check-in time at Hotel Ciudad de Alcalá is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:30

What is the star rating of Hotel Ciudad de Alcalá?

Hotel Ciudad de Alcalá is a 2.0-star hotel.

How many floors does Hotel Ciudad de Alcalá have?

Hotel Ciudad de Alcalá has 3 floors.

How many rooms are available at Hotel Ciudad de Alcalá?

Hotel Ciudad de Alcalá has 30 rooms in total.

Does Hotel Ciudad de Alcalá provide parking?

Yes, Hotel Ciudad de Alcalá provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hotel Ciudad de Alcalá

Overall Ratings & Reviews Hotel Ciudad de Alcalá

Other sources (125)

6.8

Pleasant

From 125 reviews

Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

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Traveler Reviews Hotel Ciudad de Alcalá

Number of reviews per page

Top reviews

Iwona

4.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

They charged me too much money for the stay because I’ve arrived the next day . I had some problems with my travel yet they cancelled my booking and I had to pay again. Hotel is very far from the Madrid center and trains don’t work after 11pm . So if you go out prepare to take expensive taxi!! Stuff barely speaks English and there is lots of misscomunication . Light in the room was too dark and dim. Also I couldn’t keep open my curtains because the guy outside was watering the flowers and was watching me in my underwear.

Sara

with Children

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

It was located near everything. The staff were friendly and the room was clean. However it doesn’t have a small fridge or microwave so you can heat up food.

Gwen

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very nice rooms and comfortable beds. Staff were welcoming and available for assistance if required. Close to train station and a short walk to Plaza Cervantes. We enjoyed our stay here!

Julissa

2.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Not clean room

Lyra

with Friends

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Overall was a good place to stay. There were some issues with WiFi reception and the shower was a little weird. But it was perfectly reasonable and clean budget accommodation. And our room was very quiet at night!

leyla

Friends and family Family

6.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Las personas que trabajan en el hotel son muy amables, sin embargo las habitaciones tienen un olor impregnado a tabaco

Gaudencia

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Si, fácil acceso

Jose

Business

8.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.

ROSHAN KUMAR

Leisure with Children

6.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

It's good but the cleanliness is not good. Thank you.

Seunghyeon

Leisure

10.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

Muy cerca de la estación!

marleny

Business and Leisure Family

6.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.

Cesar

Leisure with Partner

6.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

None.

Steve

with Partner

10.0

/10

Reviewed 110 week(s) ago

Hotels.com verified review

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.

Leah

4.0

/10

Reviewed 111 week(s) ago

Expedia Group verified review

Guests at the hotel were very noisy

Chip

6.0

/10

Reviewed 164 week(s) ago

Expedia Group verified review

Never get a room on the bottom floor.

Rodolfo

Leisure Family

6.0

/10

Reviewed 214 week(s) ago

Expedia Group verified review

Por el costo estuvo ok, nada espectacular.

Verified traveler

with Partner

6.0

/10

Reviewed 347 week(s) ago

Hotels.com verified review

The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.

Verified traveler

Business

10.0

/10

Reviewed 370 week(s) ago

Expedia Group verified review

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better

Verified traveler

8.0

/10

Reviewed 408 week(s) ago

Expedia Group verified review

Close to restaurants and bars Walking distance to train approx mins and clean

Marlon

8.0

/10

Reviewed 433 week(s) ago

Expedia Group verified review

Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station

Number of reviews per page

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Disclaimer

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