Hotel Ciudad de Alcalá

Hotels
Finding rooms for you...
6.8
/10
Pleasant
125 reviews

What Guests Say About Their Stay

Gwen

10.0
/ 10
Very nice rooms and comfortable beds. Staff were welcoming and available for assistance if required. Close to train station and a short walk to Plaza Cervantes. We enjoyed our stay here!

Steve

10.0
/ 10
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.

Verified traveler

10.0
/ 10
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
In the Area
See Map
C/ Cánovas del Castillo 4, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28807

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Ciudad de Alcalá is a good choice when you are visiting Alcalá de Henares. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Hotel Ciudad de Alcalá

C/ Cánovas del Castillo 4, Alcalá de Henares, Community of Madrid, Madrid, Spain, 28807
Discover More Places
Lobby Hotel Ciudad de Alcalá
Lobby 2 Hotel Ciudad de Alcalá

Discover More About Hotel Ciudad de Alcalá

General
Near Palacio Laredo

Location
A stay at Hotel Ciudad de Alcalá places you in the heart of Alcala de Henares, steps from Palacio Laredo and 7 minutes by foot from Parque O'Donnell. This hotel is 0.6 mi (0.9 km) from Monastery of San Bernardo and 0.6 mi (1 km) from Regional Archaeological Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palacio Laredo - 0.1 km / 0.1 mi
Parque O'Donnell - 0.6 km / 0.4 mi
Convent of San Juan de la Penitencia - 0.6 km / 0.4 mi
Capilla de las Santas Formas - 0.6 km / 0.4 mi
Teatro Salon Cervantes - 0.7 km / 0.4 mi
Plaza Cervantes - 0.7 km / 0.4 mi
Convent of Las Clarisas de San Diego - 0.7 km / 0.5 mi
Colegio de San Ildefonso - 0.7 km / 0.5 mi
University of Alcala - 0.8 km / 0.5 mi
Corral of Comedies Theater - 0.8 km / 0.5 mi
Monastery of San Bernardo - 0.8 km / 0.5 mi
Regional Archaeological Museum - 0.8 km / 0.5 mi
Cervantes Birthplace Museum - 0.8 km / 0.5 mi
Torre de Santa Maria - 0.9 km / 0.5 mi
Hospital de Antezana - 0.9 km / 0.5 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 22.4 km / 13.9 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Hotel Ciudad de Alcalá

Common Space Hotel Ciudad de Alcalá
Common Space
Lobby Hotel Ciudad de Alcalá
Lobby
Accommodation Services Hotel Ciudad de Alcalá
Accommodation Services
Exterior Hotel Ciudad de Alcalá
Exterior
Others Hotel Ciudad de Alcalá
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hotel Ciudad de Alcalá

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:30
Available rooms at Hotel Ciudad de Alcalá
30
Number of floors in Hotel Ciudad de Alcalá
3
Another facilities in Hotel Ciudad de Alcalá
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Ciudad de Alcalá

What are available facilities at Hotel Ciudad de Alcalá?
There are top facilites at Hotel Ciudad de Alcalá such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciudad de Alcalá?
The standard check-in time at Hotel Ciudad de Alcalá is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:30
What is the star rating of Hotel Ciudad de Alcalá?
Hotel Ciudad de Alcalá is a 2.0-star hotel.
How many floors does Hotel Ciudad de Alcalá have?
Hotel Ciudad de Alcalá has 3 floors.
How many rooms are available at Hotel Ciudad de Alcalá?
Hotel Ciudad de Alcalá has 30 rooms in total.
See All

More Reviews from Other Guests in Hotel Ciudad de Alcalá

6.8
Pleasant
From 125 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ciudad de Alcalá

Number of reviews per page
20
40
Top reviews
Iwona
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They charged me too much money for the stay because I’ve arrived the next day . I had some problems with my travel yet they cancelled my booking and I had to pay again. Hotel is very far from the Madrid center and trains don’t work after 11pm . So if you go out prepare to take expensive taxi!! Stuff barely speaks English and there is lots of misscomunication . Light in the room was too dark and dim. Also I couldn’t keep open my curtains because the guy outside was watering the flowers and was watching me in my underwear.
Read More
Sara
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was located near everything. The staff were friendly and the room was clean. However it doesn’t have a small fridge or microwave so you can heat up food.
Gwen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice rooms and comfortable beds. Staff were welcoming and available for assistance if required. Close to train station and a short walk to Plaza Cervantes. We enjoyed our stay here!
Julissa
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Not clean room
Lyra
icon-with Friends
with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall was a good place to stay. There were some issues with WiFi reception and the shower was a little weird. But it was perfectly reasonable and clean budget accommodation. And our room was very quiet at night!
leyla
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Las personas que trabajan en el hotel son muy amables, sin embargo las habitaciones tienen un olor impregnado a tabaco
Gaudencia
icon-
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Si, fácil acceso
Jose
icon-Business
Business
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
ROSHAN KUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

It's good but the cleanliness is not good. Thank you.
Seunghyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Muy cerca de la estación!
marleny
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Cesar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

None.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Leah
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Guests at the hotel were very noisy
Chip
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Never get a room on the bottom floor.
Rodolfo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Por el costo estuvo ok, nada espectacular.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Verified traveler
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Close to restaurants and bars Walking distance to train approx mins and clean
Marlon
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Ciudad de Alcalá

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 125 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ciudad de Alcalá

Number of reviews per page
20
40
Top reviews
Iwona
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They charged me too much money for the stay because I’ve arrived the next day . I had some problems with my travel yet they cancelled my booking and I had to pay again. Hotel is very far from the Madrid center and trains don’t work after 11pm . So if you go out prepare to take expensive taxi!! Stuff barely speaks English and there is lots of misscomunication . Light in the room was too dark and dim. Also I couldn’t keep open my curtains because the guy outside was watering the flowers and was watching me in my underwear.
Read More
Sara
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was located near everything. The staff were friendly and the room was clean. However it doesn’t have a small fridge or microwave so you can heat up food.
Gwen
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice rooms and comfortable beds. Staff were welcoming and available for assistance if required. Close to train station and a short walk to Plaza Cervantes. We enjoyed our stay here!
Julissa
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Not clean room
Lyra
icon-with Friends
with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall was a good place to stay. There were some issues with WiFi reception and the shower was a little weird. But it was perfectly reasonable and clean budget accommodation. And our room was very quiet at night!
leyla
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Las personas que trabajan en el hotel son muy amables, sin embargo las habitaciones tienen un olor impregnado a tabaco
Gaudencia
icon-
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Si, fácil acceso
Jose
icon-Business
Business
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
ROSHAN KUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

It's good but the cleanliness is not good. Thank you.
Seunghyeon
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Muy cerca de la estación!
marleny
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Cesar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

None.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Leah
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Guests at the hotel were very noisy
Chip
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Never get a room on the bottom floor.
Rodolfo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Por el costo estuvo ok, nada espectacular.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Verified traveler
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Close to restaurants and bars Walking distance to train approx mins and clean
Marlon
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Number of reviews per page
20
40