Sumus Stella & Spa

Enjoyed stay at hotel but very limited parking near hotel

The property lacked amenities and they advertise a jacuzzi, it’s just not advertised that it’s freezing cold. The staff at the desk was BEYOND rude.

Amazing food

The food was amazing and the general feel off the hotel was a joy to stay at would recommend this hotel for anyone.

The good first: staff were generally helpful and relaxed. The food was varied and mostly very tasty, with plenty of options for both the health-conscious and the not-so. The location is good, just a few blocks from the sea, and a convenience store on the corner. Drinks in the hotel were reasonably priced. The beds were comfortable and clean. Now the not-so-good: the hotel advertised an electric car charger (and this was one of the reasons we chose it). Not only is there no charger, but there is no parking unless you book it in advance. None of this is made clear on Hotels.com. We were offered a free dinner in compensation. There was black mould in our shower. We were twice assured it would be cleaned, but it wasn’t, at least not properly. Some things that ought to be included carry extra costs: use of the indoor pool and spa (if the word spa is in the hotel name, basic spa facilities should be included in the price). Even use of the bedroom safe is charged. There is no option to order tap water with dinner, even though I think hotels are now required by law to offer it. Bottled water is available and not too expensive. But the principle is wrong. The outdoor pool area is too small for the size of the hotel and so felt cramped. Loungers tended to get reserved early on. Overall, the positives just outweighed the negatives, but a few changes here and there, and more clarity in the online listings would improve things.

Loved the breakfast & dinner 😍. Room was nice too. Check out was a little wonky, had to wait for guy to show up. Overall good experience, great for families c couples & friends. Resort had it all.

Great hotel! Delicious food, nice spa, beautiful rooms and the service was exceptional.

Everything was wonderful.

I loved the spa that was available for just 7 Euros

Superb hotel and staff. Great choice of delicious food. Hotel is spotless and kept clean at all times. All the staff are friendly and very helpful. The resort is quiet and suitable for couples and families with toddlers or babies. Train service excellent. Fab walks along the beach in both directions.

The staff was extremely helpful. The went the extra mile to assist me in getting all the information I needed for planning excusion around the city.

Lovely clean hotel, staff very efficient. Let down by the entertainment felt like we had landed in a retirement home., luckily the cocktails were great.

The really good: When I checked in they told me I was upgraded to the nicest room in the hotel and it was gorgeous. Huge tub, shower with multiple settings, king size bed, walk in closet. The best part by far was the balcony which was not only large but had two loungers, a cabana, a place to have coffee, and an outdoor shower. It was a truly spectacular view of the city, that included the ocean and the mountains. The room was amazing. I also got a facial while there and she did a fantastic job. I left feeling perfectly relaxed. The really bad: There's no way around it; I got food poisoning. Since I'd sprung for all meals included, the only possibility is the restaurant. I spent the majority of my two day stay in the room which was an unfortunate end to my trip. I would definitely visit the hotel again but wouldn't eat the food.

The hotel was extremely clean (looked recently refurbished), the staff was very friendly and helpful. The spa was lovely and quiet, clean and relaxing. The food was delicious, a vast variety and very well presented. Would recommend this hotel.

Excellent property! We were upgraded upon arrival, staff very nice and friendly, beautiful food - excellent value for money.

Fantastic stay at this hotel. Stayed in a Comfort room on the 4th floor and it was clean, spacious and modern. Pool area was perfect - not too busy, and the policy of no towels on sun beds does a great job! Didn’t see any of the entertainment, but the Spanish music sounded good from a distance. We also made use of a free 30 minute paddle boarding session at a partnering company at the beach - great little bonus! Food was perfect at breakfast time - great selection and awesome coffee!

Really enjoyed our stay, friendly staff, we was half board and really enjoyed breakfast and dinner, lots of choices for both meals, we booked a comfort room and wasn't disappointed it was very cosy with a great shower and good wi-fi in the room

it is a 3 stars hotels, like before the managemet is scarce

Lovely cheap restaurants in the area. Stoney beach. Nice walk on prom

Tout était très bien c’est un établissement à recommander