CERVO Mountain Resort

Hotels
9.6
/10
Exceptional
130 reviews

What Guests Say About Their Stay

Rebecca

10.0
/ 10
Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

Stuart

10.0
/ 10
Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again.

Verified traveler

10.0
/ 10
Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
In the Area
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Riedweg 156, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
CERVO Mountain Resort is located in area / city Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CERVO Mountain Resort

Riedweg 156, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Lobby CERVO Mountain Resort
Exterior 2 CERVO Mountain Resort

Discover More About CERVO Mountain Resort

Location


CERVO Mountain Resort is located in area / city Zermatt.

About CERVO Mountain Resort

From business event to corporate gathering, CERVO Mountain Resort provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but CERVO Mountain Resort welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

CERVO Mountain Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, CERVO Mountain Resort provides a pleasant accommodation for your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

CERVO Mountain Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at CERVO Mountain Resort.

All facilities in CERVO Mountain Resort

Swimming Pool CERVO Mountain Resort
Swimming Pool
Entertainment Facility CERVO Mountain Resort
Entertainment Facility
Fitness Center CERVO Mountain Resort
Fitness Center
Functional Hall CERVO Mountain Resort
Functional Hall
Common Space CERVO Mountain Resort
Common Space

Things to Do

  • Shops
  • Outdoor pool
  • Spa
  • Garden
  • Fitness center
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Lockers
  • Banquet
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Airport transfer
  • Bicycle rental

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in CERVO Mountain Resort

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CERVO Mountain Resort
54
Number of floors in CERVO Mountain Resort
4
Another facilities in CERVO Mountain Resort
Shops, Outdoor pool, Spa, Garden, Fitness center

Frequently asked question in CERVO Mountain Resort

What are available facilities at CERVO Mountain Resort?
There are top facilites at CERVO Mountain Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CERVO Mountain Resort?
The standard check-in time at CERVO Mountain Resort is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does CERVO Mountain Resort provide breakfast?
Yes, CERVO Mountain Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CERVO Mountain Resort?
CERVO Mountain Resort is a 5.0-star hotel.
How many floors does CERVO Mountain Resort have?
CERVO Mountain Resort has 4 floors.
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More Reviews from Other Guests in CERVO Mountain Resort

9.6
Exceptional
From 130 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews CERVO Mountain Resort

Number of reviews per page
20
40
Top reviews
Avi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was incredible, and the amenities were truly unique!
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again.
Rene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent staff, wonderful amenities and location.
Deena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Exceptional in every way.
john
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

great hotel
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Really ski in/out. Fabulous property. Ridiculously expensive.
Omar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Sven
icon-with Partner
with Partner
4.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Nicely decorated, delicious breakfast, friendly staff!
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Home comfort with plenty of amenities and goodies!
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

View was outstanding, good breakfast, helpful staff
Verified traveler
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

The chalet is pretty new and in very good condition. It’s high up on the hill, so it has a good view.
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

This was our first trip to Zermatt. From the moment we walked in we felt special. Our room had a perfect view of the Matterhorn and could not have been more comfortable. From the daily stocking of Swiss beer in the fridge to the heated floors in the bathroom everything was perfect. Our meal at Puro was the best of our trip - the food and service were legendary. The location is wonderful with access by elevator and tunnel just outside of the center of town. Do yourself a favor and stay here!!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Amazing staff and service. Arrived very late and they made us food after the restaurant was closed. Opened wine for us. Quickly checked us in. I would never stay anywhere else
Paria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Fantastic property in one of the location in Zermatt! Staff are absolutely fantastic and so nice! The food including the breakfast is absolutely delicious! Everything is taken care of to the details! I would definitely come back again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff are outstanding, the restaurant is great and very popular so make sure to book your table. The rooms are spacious and very comfortable with great views from the balcony.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 CERVO Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 130 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews CERVO Mountain Resort

Number of reviews per page
20
40
Top reviews
Avi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was incredible, and the amenities were truly unique!
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again.
Rene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent staff, wonderful amenities and location.
Deena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Exceptional in every way.
john
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

great hotel
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Really ski in/out. Fabulous property. Ridiculously expensive.
Omar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Sven
icon-with Partner
with Partner
4.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Nicely decorated, delicious breakfast, friendly staff!
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Home comfort with plenty of amenities and goodies!
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

View was outstanding, good breakfast, helpful staff
Verified traveler
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

The chalet is pretty new and in very good condition. It’s high up on the hill, so it has a good view.
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

This was our first trip to Zermatt. From the moment we walked in we felt special. Our room had a perfect view of the Matterhorn and could not have been more comfortable. From the daily stocking of Swiss beer in the fridge to the heated floors in the bathroom everything was perfect. Our meal at Puro was the best of our trip - the food and service were legendary. The location is wonderful with access by elevator and tunnel just outside of the center of town. Do yourself a favor and stay here!!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Amazing staff and service. Arrived very late and they made us food after the restaurant was closed. Opened wine for us. Quickly checked us in. I would never stay anywhere else
Paria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Fantastic property in one of the location in Zermatt! Staff are absolutely fantastic and so nice! The food including the breakfast is absolutely delicious! Everything is taken care of to the details! I would definitely come back again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff are outstanding, the restaurant is great and very popular so make sure to book your table. The rooms are spacious and very comfortable with great views from the balcony.
Number of reviews per page
20
40