Hotel Bristol

Hotels
9.2
/10
Exceptional
636 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
I had a truly memorable stay at Hotel Bristol in Zermatt. Upon arrival, the staff graciously upgraded our room to a suite, which was a wonderful surprise and set the tone for a warm and thoughtful experience throughout. The suite was spacious, spotless, and well-appointed, with a private balcony offering a direct, unobstructed view of the majestic Matterhorn. Waking up to that iconic peak bathed in morning light was nothing short of magical. Breakfast was another highlight. The self-service cold-pressed juice station was exceptional—featuring beetroot, carrot, and fennel juices that were fresh, delicious, and genuinely health-conscious. It’s rare to find such quality and variety in a hotel breakfast, and I appreciated the effort to offer something nourishing and unique. The location is ideal—close to the train station and village center, yet quiet enough to enjoy the alpine serenity. The staff were consistently friendly and attentive, and the overall atmosphere was relaxed and welcoming. Hotel Bristol blends comfort, wellness, and Swiss hospitality in a way that made our stay unforgettable. I’d gladly return and highly recommend it to anyone seeking a restorative and scenic escape in Zermatt.

Dendy H. T.

10.0
/ 10
Recently stayed at Hotel Bristol in Zermatt, and it was an exceptional experience from start to finish. The service was impeccable, with staff going above and beyond to ensure every aspect of our stay was perfect. They were friendly, attentive, and always ready to help with reservations or local advice. The highlight of our stay was definitely the room with a stunning view of the mountains. Waking up to the sight of the majestic mountain was truly breathtaking. The room itself was well-appointed, spacious, and very comfortable. It had all the modern amenities we needed, and the attention to detail was evident throughout. The hotel's location is also a big plus, being conveniently situated close to both the town center and ski lifts. After a day of exploring, we enjoyed relaxing in the cozy lobby area and indulging in delicious dishes at the hotel restaurant. Overall, I highly recommend Hotel Bristol to anyone visiting Zermatt. Whether you're there for skiing, hiking, or just to take in the beautiful scenery, this hotel provides the perfect base with its excellent service and memorable views

Shu Juan

10.0
/ 10
Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!

Edith

10.0
/ 10
We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.

Ben

10.0
/ 10
The staff were very nice and packed us a breakfast when we told them we were checking out early.
In the Area
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Schluhmattstr. 3, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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WiFi
Elevator
Near Zermatt-Matterhorn Ski Paradise
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What's around Hotel Bristol

Schluhmattstr. 3, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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General


Near Zermatt-Matterhorn Ski Paradise

Location


When you stay at Hotel Bristol in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This spa hotel is 0.1 mi (0.1 km) from Furi Ski Area and 0.1 mi (0.1 km) from Furi - Riffelberg.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.1 km / 0.1 mi
St. Mauritius Church - 0.2 km / 0.1 mi
Matterhorn Museum - 0.2 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 0.7 km / 0.4 mi
Zermatt Visitor Center - 0.8 km / 0.5 mi
Tour Monte Rosa - 0.8 km / 0.5 mi
Forest Fun Park - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi
Riffelberg - Gifthittli - 2.4 km / 1.5 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. A train station pick-up service is provided at no charge.

Dining


Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 39 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes.

All facilities in Hotel Bristol

Bar, Cafe and Lounge Hotel Bristol
Bar, Cafe and Lounge
Entertainment Facility Hotel Bristol
Entertainment Facility
Common Space Hotel Bristol
Common Space
Lobby Hotel Bristol
Lobby
Accommodation Services Hotel Bristol
Accommodation Services

Things to Do

  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi
  • Internet point

Sports and Recreations

  • Game room
  • Ski storage

Transportation

  • Storage

Food and Drinks

  • Breakfast

General

  • Terrace

Shuttle Service

  • Train station pickup

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Hotel Bristol

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Allowed

Professional property host/manager, Essential workers only - NO

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Bristol
39
Number of floors in Hotel Bristol
5
Another facilities in Hotel Bristol
Garden, Spa, Library, Sauna, Steam room

Frequently asked question in Hotel Bristol

What are available facilities at Hotel Bristol?
There are top facilites at Hotel Bristol such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Bristol?
The standard check-in time at Hotel Bristol is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Bristol provide breakfast?
Yes, Hotel Bristol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Bristol?
Hotel Bristol is a 3.0-star hotel.
How many floors does Hotel Bristol have?
Hotel Bristol has 5 floors.
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More Reviews from Other Guests in Hotel Bristol

Overall Ratings & Reviews Hotel Bristol

Traveloka (2)
Other sources (634)
9.2
Exceptional
From 634 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Bristol

Number of reviews per page
20
40
Top reviews
Matthew
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, staff and room.
Sonia
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great place, amazing views, helpful and friendly staff.
Thuy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
Read More
Shu Juan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Yoko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Breathtaking view of the Matterhorn
Devang
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room. Great staff.
Edith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Ben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were very nice and packed us a breakfast when we told them we were checking out early.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
charina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Friendly staff, clean and 10 mins walk from the train station. Good breakfast selection. Great experience overall!
Niall
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel Bristol is a comfortable hotel in the heart of Zermatt, about a 10 or 15 minute walk from the train station but they do offer a shuttle service. Fabulous location with stunning views of the Matterhorn. Very convenient for getting gondolas up the mountains if you’re going hiking. Fantastic breakfast buffet in the morning.
Joga
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very basic hotel.
Kim Ying
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very good location and nice staff
nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
Prasanth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Pros View of matterhorn. Shuttle to railway station . Helpful staff.walkable everywhere incl to gondola.good dining options nearby.good breakfast Coms Small rooms . Shower tap mixer protrudes into the small shower resulting in burns when turning in shower
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Bin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Kaitlyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Denise
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This was a wonderful stay with a great view of the Matterhorn. Comfortable bed bathroom, phone charging next to the bed. Little kettle for tea/coffee. Very clean with helpful staff. I don’t think a better view of the Matterhorn.
Feb
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good and well managed hotel. Will come back.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Bristol

Traveloka (2)
Other sources (634)
9.2
Exceptional
From 634 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Bristol

Number of reviews per page
20
40
Top reviews
Matthew
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, staff and room.
Sonia
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great place, amazing views, helpful and friendly staff.
Thuy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
Read More
Shu Juan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Yoko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Breathtaking view of the Matterhorn
Devang
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room. Great staff.
Edith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Ben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were very nice and packed us a breakfast when we told them we were checking out early.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
charina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Friendly staff, clean and 10 mins walk from the train station. Good breakfast selection. Great experience overall!
Niall
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel Bristol is a comfortable hotel in the heart of Zermatt, about a 10 or 15 minute walk from the train station but they do offer a shuttle service. Fabulous location with stunning views of the Matterhorn. Very convenient for getting gondolas up the mountains if you’re going hiking. Fantastic breakfast buffet in the morning.
Joga
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very basic hotel.
Kim Ying
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very good location and nice staff
nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
Prasanth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Pros View of matterhorn. Shuttle to railway station . Helpful staff.walkable everywhere incl to gondola.good dining options nearby.good breakfast Coms Small rooms . Shower tap mixer protrudes into the small shower resulting in burns when turning in shower
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Bin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Kaitlyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Denise
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This was a wonderful stay with a great view of the Matterhorn. Comfortable bed bathroom, phone charging next to the bed. Little kettle for tea/coffee. Very clean with helpful staff. I don’t think a better view of the Matterhorn.
Feb
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good and well managed hotel. Will come back.
Number of reviews per page
20
40