Hotel Bristol

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9.2
/10
Exceptional
749 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
I had a truly memorable stay at Hotel Bristol in Zermatt. Upon arrival, the staff graciously upgraded our room to a suite, which was a wonderful surprise and set the tone for a warm and thoughtful experience throughout. The suite was spacious, spotless, and well-appointed, with a private balcony offering a direct, unobstructed view of the majestic Matterhorn. Waking up to that iconic peak bathed in morning light was nothing short of magical. Breakfast was another highlight. The self-service cold-pressed juice station was exceptional—featuring beetroot, carrot, and fennel juices that were fresh, delicious, and genuinely health-conscious. It’s rare to find such quality and variety in a hotel breakfast, and I appreciated the effort to offer something nourishing and unique. The location is ideal—close to the train station and village center, yet quiet enough to enjoy the alpine serenity. The staff were consistently friendly and attentive, and the overall atmosphere was relaxed and welcoming. Hotel Bristol blends comfort, wellness, and Swiss hospitality in a way that made our stay unforgettable. I’d gladly return and highly recommend it to anyone seeking a restorative and scenic escape in Zermatt.

Dendy H. T.

10.0
/ 10
Recently stayed at Hotel Bristol in Zermatt, and it was an exceptional experience from start to finish. The service was impeccable, with staff going above and beyond to ensure every aspect of our stay was perfect. They were friendly, attentive, and always ready to help with reservations or local advice. The highlight of our stay was definitely the room with a stunning view of the mountains. Waking up to the sight of the majestic mountain was truly breathtaking. The room itself was well-appointed, spacious, and very comfortable. It had all the modern amenities we needed, and the attention to detail was evident throughout. The hotel's location is also a big plus, being conveniently situated close to both the town center and ski lifts. After a day of exploring, we enjoyed relaxing in the cozy lobby area and indulging in delicious dishes at the hotel restaurant. Overall, I highly recommend Hotel Bristol to anyone visiting Zermatt. Whether you're there for skiing, hiking, or just to take in the beautiful scenery, this hotel provides the perfect base with its excellent service and memorable views

Zachary

10.0
/ 10
Hotel Bristol was great! We loved the comfortable, roomy and scenic suite. The beds were very soft and the view was spectacular. The breakfast was delicious and provided many options. The staff were very friendly and helpful during our stay. We would highly recommend staying here!

Ekaterina

10.0
/ 10
Wonderful hotel in the best location. Free transportation from and to the train station. Very clean and spacious rooms. Delicious breakfast that was included with our stay. Will definitely stay here again

Shaista

10.0
/ 10
Great location with clear views of the Matterhorn. Very friendly and helpful staff. Missed seeing Ebba “The Boss” as she was on vacation. :). Clean spacious room with all the amenities one would want. Breakfast spread was really good too.
In the Area
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Schluhmattstr. 3, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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This accommodation offers:
Steam room
Game room
Laundry service
Luggage storage
Elevator
Garden
Train station pickup
Library
Hotel Bristol is located in area / city Zermatt.
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What's around Hotel Bristol

Schluhmattstr. 3, Zermatt, Visp, Valais, Switzerland, 3920
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General
Near Zermatt-Matterhorn Ski Paradise

Location
When you stay at Hotel Bristol in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This spa hotel is 0.1 mi (0.1 km) from Furi Ski Area and 0.1 mi (0.1 km) from Furi - Riffelberg.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Kirchbrücke - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.1 km / 0.1 mi
St. Mauritius Church - 0.2 km / 0.1 mi
Matterhorn Museum - 0.2 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 0.7 km / 0.4 mi
Zermatt Visitor Center - 0.8 km / 0.5 mi
Tour Monte Rosa - 0.8 km / 0.5 mi
Forest Fun Park - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.

Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. A train station pick-up service is provided at no charge.

Dining
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 39 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes.

All facilities in Hotel Bristol

Facility

  • Steam room
  • Game room
Entertainment Facility Hotel Bristol
Entertainment Facility
Common Space Hotel Bristol
Common Space
Lobby Hotel Bristol
Lobby
Accommodation Services Hotel Bristol
Accommodation Services
Exterior Hotel Bristol
Exterior

Things to Do

  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Shuttle Service

  • Train station pickup

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage

Business Facilities

  • Computer station

Sports and Recreations

  • Game room
  • Ski storage

Accommodation Policy & General Information in Hotel Bristol

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.
, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Only Dogs Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Bristol
39
Number of floors in Hotel Bristol
5
Another facilities in Hotel Bristol
Garden, Spa, Library, Sauna, Steam room

Frequently asked question in Hotel Bristol

What is normal check-in & check-out time at Hotel Bristol?
The standard check-in time at Hotel Bristol is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Bristol provide breakfast?
Yes, Hotel Bristol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Bristol
Hotel Bristol has a 3.0-star rating.
How many floors does Hotel Bristol have?
Hotel Bristol has 5.
How many rooms are available at Hotel Bristol
Hotel Bristol has 39.
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More Reviews from Other Guests in Hotel Bristol

Overall Ratings & Reviews Hotel Bristol

Traveloka (2)
Other sources (747)
9.2
Exceptional
From 747 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.8

Service and Facilites

9.4

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Traveler Reviews Hotel Bristol

Number of reviews per page
20
40
Top reviews
Zachary
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel Bristol was great! We loved the comfortable, roomy and scenic suite. The beds were very soft and the view was spectacular. The breakfast was delicious and provided many options. The staff were very friendly and helpful during our stay. We would highly recommend staying here!
Ekaterina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel in the best location. Free transportation from and to the train station. Very clean and spacious rooms. Delicious breakfast that was included with our stay. Will definitely stay here again
Gautam
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and awesome breakfast. Enjoyed sitting on the balcony and views.
Shaista
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location with clear views of the Matterhorn. Very friendly and helpful staff. Missed seeing Ebba “The Boss” as she was on vacation. :). Clean spacious room with all the amenities one would want. Breakfast spread was really good too.
Primo Jess
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cannot regulate heating. Too hot
Aurela
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel. Very abundant breakfast includied.
Jaime
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel Bristol was wonderful, highly recommended. Great view of Matterhorn from the back porch!
RUBEN
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Este hotel fue un 20/10. Definitivamente el mejor en todo el viaje por Suiza. Desde la atención en la recepción, la habitación que seleccione con vista al Matterhorn fue la mejor, espaciosa, super limpia y moderna. El desayuno estuvo espectacular súper rico y variado . Excelente ubicación con vista y cerca de la estación del tren.
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Jeremy
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the Mountain View!
Soo
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great stay, clean, great view of the Matterhorn, good breakfast. We had a great stay and especially happy to play with the owner’s cute cobber dog Elba.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall a nice hotel..nice shuttle service from the main square where the trains are located .Rooms somewhat small with an acceptable bathroom. Staff was extremely welcoming and helpful.Breakfast was fine as well.
Eric
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Perfect location for skiing and dining out
Christopher
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great staff, great location, great food
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great location, staff and room.
Sonia
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Great place, amazing views, helpful and friendly staff.
Thuy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
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Shu Juan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Yoko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Breathtaking view of the Matterhorn
Devang
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Clean room. Great staff.
Edith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.