Hotel Metropol Basel

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8.6
/10
Very Good
738 reviews

What Guests Say About Their Stay

Petro

10.0
/ 10
Great location, a delicious breakfast, and wonderful staff. We liked everything about our stay.

DAN

10.0
/ 10
Kim was very nice and welcoming. She has a lot of patience towards customers.

Raymond

10.0
/ 10
The staff was EXCEPTIONAL and the property nicely located to the Basel Train Station and excellent food and drink restaurants.
In the Area
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Elisabethenanlage 5, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4002

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Metropol Basel is a good choice when you are visiting Basel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Metropol Basel

Elisabethenanlage 5, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4002
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Lobby Hotel Metropol Basel
Lobby 2 Hotel Metropol Basel

Discover More About Hotel Metropol Basel

Location
Staying at Hotel Metropol Basel is a good choice when you are visiting Basel.

About Hotel Metropol Basel

From business event to corporate gathering, Hotel Metropol Basel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Hotel Metropol Basel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Metropol Basel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Metropol Basel.

All facilities in Hotel Metropol Basel

Common Space Hotel Metropol Basel
Common Space
Lobby Hotel Metropol Basel
Lobby
Accommodation Services Hotel Metropol Basel
Accommodation Services
Exterior Hotel Metropol Basel
Exterior
Bedroom Hotel Metropol Basel
Bedroom

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Limited parking
  • Bicycle rental

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Fitness center

Food and Drinks

  • Breakfast

General

  • Parking

Business Facilities

  • Computer station

Accommodation Policy & General Information in Hotel Metropol Basel

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Covered self parking fee: CHF 35 per night (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Metropol Basel
46
Number of floors in Hotel Metropol Basel
8
Another facilities in Hotel Metropol Basel
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Multilingual staff

Frequently asked question in Hotel Metropol Basel

What are available facilities at Hotel Metropol Basel?
There are top facilites at Hotel Metropol Basel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Metropol Basel?
The standard check-in time at Hotel Metropol Basel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Metropol Basel provide breakfast?
Yes, Hotel Metropol Basel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Metropol Basel?
Hotel Metropol Basel is a 4.0-star hotel.
How many floors does Hotel Metropol Basel have?
Hotel Metropol Basel has 8 floors.
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More Reviews from Other Guests in Hotel Metropol Basel

Overall Ratings & Reviews Hotel Metropol Basel

Traveloka (1)
Other sources (737)
8.6
Very Good
From 737 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Metropol Basel

Number of reviews per page
20
40
Top reviews
Joyce
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were only staying one night and chose it because of proximity to both train station and airport bus stop - less than 5 minutes walk. The hotel entrance is shared with another hotel so not immediately obvious. The room was clean and comfortable and the continental breakfast had all the usual options.
Petro
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, a delicious breakfast, and wonderful staff. We liked everything about our stay.
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Convenient and central location for visits to places of interest in Basel. Adequate breakfast. Ineffective air-conditioning in rooms.
DAN
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kim was very nice and welcoming. She has a lot of patience towards customers.
Andrew
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only issue was no air con. The lady on reception was incredibly helpful- moved me to a quieter room (where could open windows) and got some fans, but it was still like a sauna. Got zero sleep
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Heat wave caused our 2nd floor room to be intolerable. Husband had to sit in lobby in the night for hours. An air cond room on floor 8 was given to us for the next two nights but it was a fight. Cuddos to Kati for getting us the new room, which was lovely.
Raymond
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was EXCEPTIONAL and the property nicely located to the Basel Train Station and excellent food and drink restaurants.
Anita
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was great. Staff were friendly. Only issue is check in confusion. 3 hotels connected and no one at our check in desk. Finally another guest told us we had to go to other hotel desk to check in. We would not have known. Need better communication
DAVID
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel imperfectly adequate for a short stay. The highlight was the staff. Every person was so helpful and friendly. The rooms are a bit dated but clean and a comfortable bed.
Francis
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel location is close to train station, which makes traveling easy. We got a Basel card, which offers free bus/tram rides upon check in. The room is a bit small, but clean. View outside our window is great. Room is warm when we check in, so we open the window. Not too noisy. The breakfast is on top floor, and not to miss the view.
Read More
Isabel
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Did not see a pool - or a gym - there was not even a relaxing area. There was no-one on reception on arrival. And the building itself felt like a concrete hostel block. I have zero idea how this hotel ever got a 4 star rating. The rooms were clean, comfy and equipped as advertised and the continental breakfast was plentiful.
Angela
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Pritam
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Statyed for a night after late night flight. Everything was perfect! Perfect option for overnight stay if you have an early morning train to catch.
Danny
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Pauline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stephen
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very handy for Basel SBB station and bus to the airport
Donna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Perfect! Basel is absolutely perfect for a weekend trip. The hotel was positioned just over the road from the main train station, bus from the airport arrives and departs in the same area. Basel card is included with stay so public transport is free! Also easily walkable to main areas. Checkin easy. We used the adjoining hotel reception as we had a late flight but this was no issue and there’s an option to check in electronically. Luggage store room. Room basic but clean and had everything we needed.
Read More
Funto
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean rooms, although staff weren’t the friendliest. Overall a good experience.
Brittany
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Alexanderina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was clean. girl on reception could do with some training on how to be a bit more helpful & not so blunt with people.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Metropol Basel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Metropol Basel

Traveloka (1)
Other sources (737)
8.6
Very Good
From 737 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Metropol Basel

Number of reviews per page
20
40
Top reviews
Joyce
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were only staying one night and chose it because of proximity to both train station and airport bus stop - less than 5 minutes walk. The hotel entrance is shared with another hotel so not immediately obvious. The room was clean and comfortable and the continental breakfast had all the usual options.
Petro
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, a delicious breakfast, and wonderful staff. We liked everything about our stay.
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Convenient and central location for visits to places of interest in Basel. Adequate breakfast. Ineffective air-conditioning in rooms.
DAN
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kim was very nice and welcoming. She has a lot of patience towards customers.
Andrew
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only issue was no air con. The lady on reception was incredibly helpful- moved me to a quieter room (where could open windows) and got some fans, but it was still like a sauna. Got zero sleep
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Heat wave caused our 2nd floor room to be intolerable. Husband had to sit in lobby in the night for hours. An air cond room on floor 8 was given to us for the next two nights but it was a fight. Cuddos to Kati for getting us the new room, which was lovely.
Raymond
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was EXCEPTIONAL and the property nicely located to the Basel Train Station and excellent food and drink restaurants.
Anita
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was great. Staff were friendly. Only issue is check in confusion. 3 hotels connected and no one at our check in desk. Finally another guest told us we had to go to other hotel desk to check in. We would not have known. Need better communication
DAVID
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel imperfectly adequate for a short stay. The highlight was the staff. Every person was so helpful and friendly. The rooms are a bit dated but clean and a comfortable bed.
Francis
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel location is close to train station, which makes traveling easy. We got a Basel card, which offers free bus/tram rides upon check in. The room is a bit small, but clean. View outside our window is great. Room is warm when we check in, so we open the window. Not too noisy. The breakfast is on top floor, and not to miss the view.
Read More
Isabel
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Did not see a pool - or a gym - there was not even a relaxing area. There was no-one on reception on arrival. And the building itself felt like a concrete hostel block. I have zero idea how this hotel ever got a 4 star rating. The rooms were clean, comfy and equipped as advertised and the continental breakfast was plentiful.
Angela
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Pritam
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Statyed for a night after late night flight. Everything was perfect! Perfect option for overnight stay if you have an early morning train to catch.
Danny
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Pauline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stephen
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very handy for Basel SBB station and bus to the airport
Donna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Perfect! Basel is absolutely perfect for a weekend trip. The hotel was positioned just over the road from the main train station, bus from the airport arrives and departs in the same area. Basel card is included with stay so public transport is free! Also easily walkable to main areas. Checkin easy. We used the adjoining hotel reception as we had a late flight but this was no issue and there’s an option to check in electronically. Luggage store room. Room basic but clean and had everything we needed.
Read More
Funto
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean rooms, although staff weren’t the friendliest. Overall a good experience.
Brittany
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Alexanderina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was clean. girl on reception could do with some training on how to be a bit more helpful & not so blunt with people.
Number of reviews per page
20
40