Wellspring by Silks Beitou

Very new hotel. Though a bit dark and hot in the corridors. Friendly staff. Note kids under 11 are not allowed in onsen, could be disappointing for those with children. Swim cap required in pool.

Great service, breakfast is awsome, property is nicely maintained.

Good amenities, clean room, excellent overall

We had an amazing stay! The happy hour snacks and open bar made us feel right at home, and the hot spring water in the room was very cool!

Enjoyed our time immensely. The breakfast was refined, beautifully presented, and varied. The hotel was generous with amenities like afternoon snacks, evening happy hour, snacks and drinks in room, and face masks. The in room bath was beautiful stone and large. The public bath space was a little small but very clean and also had generous free snacks like apples, milk, and pokari sweat.

Clean, convenient, center location, friendly staff.

The staff, overall quality, refreshment, and hot springs are amazing.

Breakfast is amazing. Staff is amazing. The afternoon refreshment is also amazing. The hot spring is also amazing.

Excellent hotel with great services

Beautiful and clean hotel very close within walking distance of many shops, yet, not crowded at all. The staff is so friendly and helpful and the meals at the in hotel restaraunt were outstanding. Love the private in room onsens.

Very good

The staff were amazing, especially the manager who dealt with the difficulties of finding dining options at new year. Thank you.

Rooms are beautiful, the ambience and lighting. Enjoyed all the amenities provided by the hotel: Great soaking tub and shower in the bathroom. We had a balcony and further enjoyed soaking in the outdoor tubs. There is an awning that you can open and close for privacy or temperature control. Enjoyed complimentary drinks and grapes inside the mini-fridge. Bedding very comfortable and good thermostat in the room too. Also swam laps at the hotel pool and really enjoyed the rainfall pool, plunge pool and indoor gender separated soaking pools (warm, hot, cold). Happy hour, while limited on types of alcoholic drinks, had a wonderful assortment of snacks and hors d’oeuvres. Breakfast was also fantastic with a huge range of asian and western fare. This hotel was one of the highlights of our trip and I would not hesitate to stay at it again.

Nice room, great service

Great property, very good in room hot spring. Comfortable stay. Minus point for very weak breakfast. Limited selection and tasted bland.

Very courteous, polite. Very clean. Amazing hot spring. Breakfast is great. Lovely property. I would come back again.

Really convenient location: Yanmingsan busstop right outside the hotel door, and the MRT station 5 min walk away. ☺️The buffet breakfast was divine, must have it again.

Every thing was lovely.

Clean rooms with excellent services.

Some staff are races, only nice to local guests. Super rude when checking me in, they took my passport said nothing and made me waited forever, when I asked them what’s going on, they refused to answer with terrible attitude! Can’t believe this is a 5 star hotel, I’ve been staying in multiple 5 star hotels around the world, never been treated like this. Also the pillow got some nasty blood stain on it, which really disgusted me. They need to retrain some of the staff, teach them treat every guests equally .