Twinpalms Surin Beach Phuket

Love the pool, the staff is lovely!

We had amazing time here

The property is exc5th 0 po uipilui7ellent. The breakfast was incredible. Selections for everyone. This hotel is not on the beach though. It's across the street about a5 to 6 minute walk. The photos of restaurant on the water is of a beach club that they shuttle you too about 15 min away. It's not part of the hotel. It's also very expensive and not a great selection of food. The photos are misrepresenting of the property being on the beach. Had I known that I would have stayed elsewhere because the price was not worth being off the beach for me. The sauna did not work. Pool was excellent. Room was lovely. The food not so great for lunch or dinner. The hotel was 40 min ride. Going to other parts of phuket are also about 45 min to an hour away. If you just want comfort and a pool stay here. If you want a beach resort this is not it.

Amazing hotel , well located , amazing staff , good breakfast , fabulous pool , 2 min walk to beach … will stay there again for sure

Room did not overlook the beach. This is not a beachfront hotel as stated and it should not be consider a 5 star hotel. Right outside the hotel lots of trash and areas under construction. Not a luxury area as stated. The only nice amenities were gym and pool . Not vibe, silent and quiet. Breakfast was average. Basic. Staff was kind and friendly, but not as a 5 start luxury hotel experience. Very disappointed.

Great hotel and amazing staff. Breakfast and fruit were super delicious! However, our bed wasn’t comfortable. The mattress is pretty thin on top of a box spring.

Beautiful

Very good

The only problem was there was a lot of construction going on outside the hotel

Beautiful place

Beautiful luxury resort. Staff will go out of their way to make sure you are taken care of. Beautiful affordable spa treatments. Beach is the most beautiful white sand, clear turquoise watered beach!

A 4 minute walk to Surin Beach (across the street) excel

Everything was perfect

Had to take a bus to the beach. Went for dinner at associated restaurant but needed a reservation and nobody told us so then had to wait an hour for the bus back. Generally an ok hotel but ordered coffee three times at breakfast and received none. Stood and waited for an omelette that they gave to someone else. An ok stay. Not a stunning location. Pool in room was freezing. Main pool is nice and we had nice drinks and snacks there. Staff not unfriendly but not bothered.

The resort was excellent, grounds were beautiful and the staff was outstanding. Would definitely recommend.

Best gym I've ever had in a hotel. Staff were amazing too, couldn't do enough. Everywhere spotless.

Staff lovely on arrival but seemed short staffed in the rest of the hotel and restaurant. Ate dinner at the restaurant and food was served very late and cold (other guests complained). Sunbed situation was not normal for a 5 star hotel. There are not enough for guests and some are reserved all day without management removing any towels

The staff was amazing. They went above and beyond to make our stay enjoyable. The hotel was clean. The complimentary breakfast was very good with something for everybody.

The room was lovely, spacious and quiet . The staff couldn’t have been more helpful and friendly . The breakfast buffet was amazing with great coffee’s . The location is perfect only a few minutes walk to the beach. The pool is huge if you enjoy doing lengths it’s perfect.

Great!