JW Marriott Istanbul Bosphorus

Staff was excellent. Not too many amenities like a pool

Clean and attentive service

Rooms very small. Got placed in a tiny room to start with no windows (just a fake garden in the window) and was claustrophobic but staff was very friendly and helpful and moved me to a slightly larger room with an atrium view. Still very small and no daylight into room. The hallways have a faint sewage smell and room smelled like smoke. My parents room was also small but they moved to a much larger King room. Overall the hotel is decent but definitely not worth the price - priced same as the ritz and Shangri La which are far more welcoming. Staff was super helpful and friendly at all times though. Lobby is nice. Area is nice. Overall would price it at 220-250$ a night maximum for it to be worth staying. Did not feel luxurious as I expect a JW would; rooms felt more like an Airport hotel Marriott and I couldn’t get past the hallway smells.

Muy nuevo y bien unicado

This is an absolutely beautiful hotel that is spotlessly clean, has many amenities and is convenient to the Galaport; however, the staff is what makes it one of the best places I have ever stayed. Every person was completely dedicated to helping to make our stay perfect. Every person went above and beyond with any question or request. I would stay here again without reservation and with joy!

The location of this hotel was absolutely fabulous and should not be under emphasized. The hotel itself was great. Staff were attentive. The rooms do have some quirkiness to them because it is a renovated soap factory, which is part of the charm. And when you think of that in context, the hotel is that much better. My only two criticisms are the pillows were way too soft and underfilled, which caused an uncomfortable sleep. The second was that it was not possible to get breakfast à la carte, you had to get the entire buffet at $60 which is terrible value, especially when I just wanted three egg omelette.

all good only issue no swimming pool to cool off tks

Muy buena ubicación, excelente restaurante y personal muy amable

electrical problems every room. lights and a/c turned on and off by themselves when we were sleeping every night - issues with the motion sensors for sure. staff was ok but not comparable to Peninsula across the street.

Breakfast choice was limited.

Staff and service are no doubt five stars! Breakfast is good, relatively less number of dishes. But, every dish stirs up your appetite. The breakfast restaurant has a wonderful view of the Galata Tower, too. Because of the location and original building structure I think, the lobby isn’t perfect at busy time. The other issue we had was the street party noise until 2AM… This time it didn’t bother us too much simply because we were so tired every night! Hotel did offer to move us to non-street facing side of the hotel. We told the hotel management we’re OK. Just curious that Istanbul city allows the party until 2AM…

The Marriott was located at a great location where it allowed us to walk to either side of Istanbul to the areas we wanted to visit. The hotel and the room were clean and new. The staff were very helpful and accommodating. I would definitely come back again the next time I visit Istanbul

Historic property, very well maintained. Great location, walking distance to Galataport, in the heart of the port area, where nice shopping, restaurants and bars are located.

This was the worst experience. The place smelled so bad and I didn’t feel comfortable. I will not recommend this hotel to anyone.

Excellent location, close to all points of interest. Nice, clean amenities with the friendly stuff.

Incredible stay at the JW Marriott! The service was top-tier from breakfast to the Octo bar. A special thanks to Kerem for the delicious welcome drink and warm greeting. We also really appreciated how responsive and professional guest services were when we reported a smell in our room, they handled it immediately. Highly recommend for the service and the views!

Very good service with a smile

Wonderful stay. The staff was extremely friendly. The hotel is top notch and close to everything for walking or a short car ride. We were on our honeymoon and they provided us a nice welcome cake and allowed us to check in early at no additional cost. Would highly recommend this place.

Rooms were cleaned. Staff very courteous and helpful. Very conveniently located to touristic places. Will definitely stay there again

I asked for a few pillows from their pillow menu. They brought me 1 pillow about an hour later. They are not friendly. Very rude staff. Only the General Manager was a gentleman.