How many rooms are available at Mai Charming Hotel and Spa?

Mai Charming Hotel and Spa has 21 rooms in total.

Does Mai Charming Hotel and Spa provide parking?

Yes, Mai Charming Hotel and Spa provides parking. Please confirm details directly with the hotel.

Does Mai Charming Hotel and Spa provide airport transfer?

Yes, Mai Charming Hotel and Spa provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Mai Charming Hotel and Spa?

Mai Charming Hotel and Spa is well-known for its Location, Meal, Service and Facilites, as reviewed by verified Traveloka guests.

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Mai Charming Hotel and Spa

Name: Mai Charming Hotel and Spa
Address: 29 Hang Bong, Hang Gai, Hoan Kiem, Hanoi, Vietnam, 107432, 29 Hang Bong, Hanoi, 107432, Vietnam
Rating: 8.8

Hotels

8.8

/10

Very Good

264 reviews

What Guests Say About Their Stay

Distance To City Center (66)

Surroundings (65)

Staff Friendliness (63)

Accessibility (59)

Ngo A. K. D.

10.0

/ 10

I really enjoyed my stay at this hotel. The room was very clean, spacious, and had everything I needed for a comfortable stay. The staff at the front desk were extremely friendly and always willing to help. The location is great too—it’s close to many popular attractions, restaurants, and cafes, which made exploring the city super easy. I would definitely stay here again and recommend it to anyone visiting the old quarter!

Ngo A. K. D.

9.7

/ 10

I had a great stay at this hotel. The service was excellent, and the room was clean, comfortable, and well-equipped. The reception staff were friendly and very helpful. The location is also perfect—close to many famous attractions and easy to get around. Highly recommended!

Ha Nhat T.

8.5

/ 10

A moderate place in terms of price and facilities to stay, friendly staff, warm welcome, clean space, simple rooms, located in the center of the old town very convenient, near the Cathedral and convenient to move anywhere. Will come back here next time.

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n***n

10.0

/ 10

Great hotel. Right in the center and surrounded by many good restaurants. Extremely friendly staff. I will definitely come back and recommend to friends

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n***n

10.0

/ 10

Clean and spacious room, great location in the heart of Hanoi, great breakfast, staff were very helpful with all our needs! Would definitely stay here again!

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In the Area

See Map

29 Hang Bong, Hang Gai, Hoan Kiem, Hanoi, Vietnam, 107432

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

note: hotel was previously named Mai Hotel Mai Charming Hotel and Spa is located in area / city Hàng Gai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mai Charming Hotel and Spa

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Mai Charming Hotel and Spa

29 Hang Bong, Hang Gai, Hoan Kiem, Hanoi, Vietnam, 107432

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Discover More About Mai Charming Hotel and Spa

note: hotel was previously named Mai Hotel

Location

Mai Charming Hotel and Spa is located in area / city Hàng Gai.

About Mai Charming Hotel and Spa

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mai Charming Hotel and Spa.

Mai Charming Hotel and Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Mai Charming Hotel and Spa will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mai Charming Hotel and Spa provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Mai Charming Hotel and Spa, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Mai Charming Hotel and Spa, which you rarely find in other places.

If you plan to have a long-term stay, staying at Mai Charming Hotel and Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mai Charming Hotel and Spa is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Mai Charming Hotel and Spa.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mai Charming Hotel and Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mai Charming Hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Mai Charming Hotel and Spa is the right place to stay.

All facilities in Mai Charming Hotel and Spa

Lobby

Bedroom

In-room Bathroom

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Public Facilities

Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Transportation

Airport transfer
Area shuttle
Bicycle rental
Car rental

Food and Drinks

Breakfast
Cafe
Snacks
Snack bar

General

AC
Family room
Non-smoking room
Smoking area

Hotel Services

24-hour Receptionist
Laundry service
Luggage storage
Tours

Things to Do

Massage
Spa

Connectivity

Internet point
LAN Internet

Business Facilities

Business center

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Mai Charming Hotel and Spa

Translate

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mai Charming Hotel and Spa	21
Number of floors in Mai Charming Hotel and Spa	7
Another facilities in Mai Charming Hotel and Spa	Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Mai Charming Hotel and Spa

What are available facilities at Mai Charming Hotel and Spa?

There are top facilites at Mai Charming Hotel and Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mai Charming Hotel and Spa?

The standard check-in time at Mai Charming Hotel and Spa is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Mai Charming Hotel and Spa provide breakfast?

Yes, Mai Charming Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Mai Charming Hotel and Spa?

Mai Charming Hotel and Spa is a 3.0-star hotel.

How many floors does Mai Charming Hotel and Spa have?

Mai Charming Hotel and Spa has 7 floors.

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More Reviews from Other Guests in Mai Charming Hotel and Spa

Overall Ratings & Reviews Mai Charming Hotel and Spa

Traveloka (264)

8.8

Very Good

From 264 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.9

Location

9.2

Service and Facilites

8.8

People often mention about Mai Charming Hotel and Spa

All

Distance to City Center (62)

Surroundings (61)

Staff Friendliness (60)

Accessibility (55)

Room Space (53)

Bathroom (53)

Check-in/out Time (50)

Wifi (49)

Bedroom (49)

Family Friendly (47)

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Traveler Reviews Mai Charming Hotel and Spa

Number of reviews per page

Customer reviews

Bui N. T.

9.1

/10

Reviewed 7 day(s) ago

The staff were enthusiastic, the rooms were decent and clean, overall it was okay.

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N***n

Business

8.4

/10

Reviewed 3 week(s) ago

Although the ground floor room is relatively spacious, it has no MobiFone network signal, and Vinaphone only has 3G signal, with very weak Wi-Fi. The hotel should arrange for additional signal broadcasting equipment.

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2 people find it helpful

T***n

9.4

/10

Reviewed 3 week(s) ago

The staff are very nice and I love it so much!

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1 people find it helpful

d***h

5.0

/10

Reviewed 3 week(s) ago

The water supply has been cut off since last night, and even now, past 9 AM, it's still down. I can't shower, use the restroom, or do anything else. This means I haven't been able to go out since early this morning. Last night, the receptionist said that due to the recent peak season, the Old Quarter area had been experiencing water cuts. I don't know if that's true, but even if it is, this hotel has been extremely negligent, failing to give any warning to guests. Guests have had to constantly call to inquire about the situation, and they didn't proactively inform us of the situation. It's nothing short of fraud, irresponsible, and unprofessional! This is the first time I've encountered a hotel like this in Hanoi.

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2 people find it helpful

T***I

Staycation

9.4

/10

Reviewed 6 week(s) ago

The hotel is near the old town, with easy access to nearby attractions, and the staff are friendly and cheerful.

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2 people find it helpful

I Wayan H. A.

Leisure

8.8

/10

Reviewed 9 week(s) ago

The hotel is located close to Old Quarter and many popular places around, including food. The room actually needs some building maintenance, especially the wall bubbling and painting, but the good thing is housekeeping did their job very well, and the room is clean and comfortable. The staff is very nice and provides us with some recommendations for popular places to visit, restaurants, coffee, etc. We are enjoying our stay in May Charming Hotel.

1 people find it helpful

Deden T.

9.4

/10

Reviewed 10 week(s) ago

This is a hotel recommended for you when you go to Hanoi.

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Jholanda N. B.

10.0

/10

Reviewed 26 week(s) ago

Very satisfied. The older brother is very informative. I really like Palugada.

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Ngo A. K. D.

Staycation

10.0

/10

Reviewed 33 week(s) ago

3 people find it helpful

Ngo A. K. D.

Staycation

9.7

/10

Reviewed 33 week(s) ago

Find this review helpful?

Verified Traveler

Business

10.0

/10

Reviewed 36 week(s) ago

The stay was overall satisfactory. The hotel maintained good cleanliness standards, and the staff provided attentive service. Facilities were in good condition, and the location was convenient for travel needs. A few areas could be improved, but overall, it was a comfortable and pleasant experience.

1 people find it helpful

L***ý

8.3

/10

Reviewed 36 week(s) ago

Friendly staff, enthusiastic welcome but the rooms are quite old, weak signal, weak wifi, dirty blankets and pillows

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3 people find it helpful

moc k. l.

9.4

/10

Reviewed 37 week(s) ago

Clean room, friendly and enthusiastic staff

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1 people find it helpful

Y***e

Leisure

8.5

/10

Reviewed 39 week(s) ago

Location is very convenient and just walking distance to Old Quarter and the Train Street

1 people find it helpful

Thi N. N. N.

10.0

/10

Reviewed 44 week(s) ago

Great facilities, will be back.

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1 people find it helpful

N***n

8.5

/10

Reviewed 45 week(s) ago

Staffs are friendly, room is cleaned, nice location

2 people find it helpful

N***n

Staycation

8.0

/10

Reviewed 48 week(s) ago

The staff is very friendly and enthusiastic, especially Lan Anh who advised me to experience delicious restaurants with reasonable prices. Room facilities need to be improved a little.

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1 people find it helpful

Pham P. H.

10.0

/10

Reviewed 50 week(s) ago

Friendly staff, convenient location, reasonable price

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4 people find it helpful

V***h

8.4

/10

Reviewed 52 week(s) ago

Friendly and enthusiastic staff, clean room. Reasonable price.

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3 people find it helpful

Accommodation's Reply

28 Jun 2025

Dear Sir/Mai, Mai Charming Hotel would like to send our sincere thanks to you for taking the time to review and share your experiences while staying at the hotel. We hope that next time your family visits Hanoi, you will continue to choose Mai Charming Hotel! Thank you very much!

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Thai T. P.

Staycation

9.7

/10

Reviewed 53 week(s) ago

Friendly and enthusiastic staff. When going in and out, everyone greets. The room is clean and tidy. Importantly, it is very convenient to go out, it is close to everything, just walking distance.

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3 people find it helpful

Accommodation's Reply

10 Jun 2025

Hello Thai T. P. On behalf of Mai Charming Hotel, the Customer Service Department would like to thank you for taking the time to share your experience during your stay at the hotel, and especially for your compliments to the reception staff, as well as the central location of the hotel. We hope that you will continue to support the hotel on your next visit to Hanoi! Wishing you and your family good health and success! Sincerely thank you!

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.