Mai Charming Hotel and Spa

Hotels
8.8
/10
Very Good
255 reviews

What Guests Say About Their Stay

Distance To City Center (64)
Surroundings (63)
Staff Friendliness (61)
Accessibility (58)

Ngo A. K. D.

10.0
/ 10
I really enjoyed my stay at this hotel. The room was very clean, spacious, and had everything I needed for a comfortable stay. The staff at the front desk were extremely friendly and always willing to help. The location is great too—it’s close to many popular attractions, restaurants, and cafes, which made exploring the city super easy. I would definitely stay here again and recommend it to anyone visiting the old quarter!

Ngo A. K. D.

9.7
/ 10
I had a great stay at this hotel. The service was excellent, and the room was clean, comfortable, and well-equipped. The reception staff were friendly and very helpful. The location is also perfect—close to many famous attractions and easy to get around. Highly recommended!

Ha Nhat T.

8.5
/ 10
A moderate place in terms of price and facilities to stay, friendly staff, warm welcome, clean space, simple rooms, located in the center of the old town very convenient, near the Cathedral and convenient to move anywhere. Will come back here next time.
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n***n

10.0
/ 10
Great hotel. Right in the center and surrounded by many good restaurants. Extremely friendly staff. I will definitely come back and recommend to friends
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n***n

10.0
/ 10
Clean and spacious room, great location in the heart of Hanoi, great breakfast, staff were very helpful with all our needs! Would definitely stay here again!
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In the Area
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29 Hang Bong, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 107432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Mai Hotel Mai Charming Hotel and Spa is located in area / city Hàng Gai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mai Charming Hotel and Spa

29 Hang Bong, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 107432
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Lobby Mai Charming Hotel and Spa
Lobby 2 Mai Charming Hotel and Spa

Discover More About Mai Charming Hotel and Spa

Mai Charming Hotel and Spa Rates per Night

Planning your dream getaway? Understanding the hotel rates at Mai Charming Hotel and Spa is the first step! We're here to help you navigate the hotel prices and find the best deals. Mai Charming Hotel and Spa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mai Charming Hotel and Spa hotel rates? Traveloka is your go-to source for the most up-to-date pricing and special offers.

Mai Charming Hotel and Spa Location & Address

Finding your way to Mai Charming Hotel and Spa is easy! Knowing the hotel address and location will help you plan your trip. Mai Charming Hotel and Spa is located at 29 Hàng Bông, Hàng Gai, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 107432. It's situated in the heart of Hanoi, Vietnam, known for its vibrant culture and historical landmarks. The hotel is approximately 0.5 km from the city center.

How to go to Mai Charming Hotel and Spa from Airport

Getting from Noi Bai International Airport (HAN) to Mai Charming Hotel and Spa is a breeze! We've compiled a list of convenient transfer options to make your arrival as smooth as possible. Here's how you can get from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 45 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Traveloka offer ride-hailing options. This is a convenient and often cost-effective choice.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Mai Charming Hotel and Spa for availability and pricing.
  • Public Bus (most affordable): Public buses are available, but they may require a transfer and take longer.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance. This will save you time and ensure a hassle-free journey.

Mai Charming Hotel and Spa Reviews & Summary

Want to know what other travelers are saying about Mai Charming Hotel and Spa? Hotel reviews offer valuable insights into the guest experience. Discover what makes this hotel a favorite among visitors.

Guests consistently rave about the hotel's prime location, friendly staff, and comfortable rooms. The standout features include the rooftop terrace with stunning city views and the delicious breakfast buffet. One guest shared, "The staff was incredibly helpful, and the location was perfect for exploring the Old Quarter. I would definitely stay here again!"

Mai Charming Hotel and Spa Room Types Available

Choosing the right room is key to a perfect stay! Mai Charming Hotel and Spa offers a variety of hotel room types to suit your needs. Here's a glimpse of the room categories available:

  • Deluxe Room: Featuring a comfortable double bed, city views, and a private bathroom.
  • Superior Room: Offers a cozy space with a double or twin bed, perfect for solo travelers or couples.
  • Family Suite: Spacious suites with multiple beds, ideal for families or groups.
  • Connecting Rooms: Available for larger groups who want to stay close together.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Mai Charming Hotel and Spa

Mai Charming Hotel and Spa provides a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a comfortable and enjoyable experience.

  • Rooftop Terrace: Enjoy panoramic city views.
  • Restaurant: Serves a variety of local and international dishes.
  • Spa Services: Relax and rejuvenate with a massage or treatment.
  • 24-Hour Front Desk: Assistance is available around the clock.
  • Free Wi-Fi: Stay connected throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Mai Charming Hotel and Spa

Indulge your taste buds at Mai Charming Hotel and Spa! The hotel offers a delightful dining experience with a variety of options to satisfy your cravings. Here's what you can expect:

  • Restaurant: Offers a diverse menu of Vietnamese and international cuisine.
  • Breakfast Buffet: A wide selection of dishes to start your day. Price per person: ₱500.
  • Signature Dishes: Try the Pho and fresh spring rolls.

Mai Charming Hotel and Spa Airport pickups and How to Book

Start your trip stress-free with convenient airport transfer options! Many hotels offer airport shuttle services to make your arrival and departure seamless. Mai Charming Hotel and Spa provides airport pick-up services for guests.

To book an airport transfer:

  • Contact the hotel directly via phone or email.
  • Provide your flight details (arrival time, flight number).
  • Confirm the pick-up time and any associated fees.
  • Advance notice is recommended to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Hanoi is easy with convenient public transport options! Here's a guide to nearby MRT stations and bus stops near Mai Charming Hotel and Spa:

  • Nearest Bus Stop: Several bus stops are located within a short walking distance.
  • Public Transport Card: You can purchase a local transport card at convenience stores or bus stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Mai Charming Hotel and Spa? Hanoi offers a wealth of attractions for families and kids. Here are some nearby sightseeing places:

  • Hoan Kiem Lake: A beautiful lake with a historic temple. Entry is free.
  • Thang Long Imperial Citadel: A UNESCO World Heritage site with historical significance. Entry fee: ₱100.
  • Vietnam National Museum of History: Explore Vietnam's rich history and culture. Entry fee: ₱150.
  • Hanoi Old Quarter: Wander through the bustling streets and experience local life. Entry is free.
  • Temple of Literature: A Confucian temple and the first university in Vietnam. Entry fee: ₱100.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Mai Charming Hotel and Spa (Hoan Kiem District)

Explore the culinary delights near Mai Charming Hotel and Spa! The Hoan Kiem District is a food lover's paradise, offering a wide array of dining options. Here are some nearby dining options:

  • Cafes/ Restaurants:
    • The Note Coffee: A charming cafe with a unique atmosphere.
    • Banh Mi 25: Famous for its delicious Vietnamese sandwiches.
    • Pizza 4P's: Offers a variety of pizzas and pasta.
  • Local Streetfood:
    • Pho: A traditional Vietnamese noodle soup.
    • Banh Mi: Vietnamese sandwiches with various fillings.
    • Bun Cha: Grilled pork with vermicelli noodles.
    • Egg Coffee: A unique Hanoi specialty.
    • Fresh Spring Rolls: Delicious and refreshing rolls.

Shopping places near Mai Charming Hotel and Spa (Hoan Kiem District)

Shop 'til you drop near Mai Charming Hotel and Spa! The Hoan Kiem District offers a variety of shopping experiences. Here are some nearby shopping places:

  • Hang Gai Street: Known for its silk shops and tailor shops.
  • Trang Tien Plaza: A shopping mall with various brands.
  • Dong Xuan Market: A bustling market with a wide range of goods.

Other Places to Stay Near Mai Charming Hotel and Spa

Looking for alternative accommodations near Mai Charming Hotel and Spa? The Hoan Kiem District offers a range of hotels to suit every budget and preference. Here are some options:

  • Luxury/5–6 Star Hotels Nearby:
    • Sofitel Legend Metropole Hanoi
    • JW Marriott Hotel Hanoi
    • InterContinental Hanoi Westlake

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Hanoi La Siesta Hotel & Spa
    • The Oriental Jade Hotel
    • Apricot Hotel

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Hanoi Emerald Waters Hotel & Spa
    • Hanoi Old Quarter Hotel
    • Essence Hanoi Hotel & Spa

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at Mai Charming Hotel and Spa? Check hotel availability and make your reservations with ease! Traveloka offers a seamless booking experience.

Book your stay through Traveloka for the best deals and a hassle-free experience. Enjoy your trip!

All facilities in Mai Charming Hotel and Spa

Lobby Mai Charming Hotel and Spa
Lobby
Bedroom Mai Charming Hotel and Spa
Bedroom
In-room Bathroom Mai Charming Hotel and Spa
In-room Bathroom

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Car rental

Food and Drinks

  • Breakfast
  • Cafe
  • Snacks
  • Snack bar

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Massage
  • Spa

Connectivity

  • Internet point
  • LAN Internet

Business Facilities

  • Business center

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mai Charming Hotel and Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mai Charming Hotel and Spa
21
Number of floors in Mai Charming Hotel and Spa
7
Another facilities in Mai Charming Hotel and Spa
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Mai Charming Hotel and Spa

What are available facilities at Mai Charming Hotel and Spa?
There are top facilites at Mai Charming Hotel and Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mai Charming Hotel and Spa?
The standard check-in time at Mai Charming Hotel and Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mai Charming Hotel and Spa provide breakfast?
Yes, Mai Charming Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mai Charming Hotel and Spa?
Mai Charming Hotel and Spa is a 3.0-star hotel.
How many floors does Mai Charming Hotel and Spa have?
Mai Charming Hotel and Spa has 7 floors.
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More Reviews from Other Guests in Mai Charming Hotel and Spa

8.8
Very Good
From 255 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.9

Location

9.2

Service and Facilites

8.8

People often mention about Mai Charming Hotel and Spa
All
Distance to City Center (61)
Surroundings (60)
Staff Friendliness (59)
Accessibility (55)
Room Space (53)
Bathroom (53)
Check-in/out Time (49)
Bedroom (49)
Wifi (47)
Activity Option (47)
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Most Recent
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Traveler Reviews Mai Charming Hotel and Spa

Number of reviews per page
20
40
Customer reviews
T***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel is near the old town, with easy access to nearby attractions, and the staff are friendly and cheerful.
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I Wayan H. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is located close to Old Quarter and many popular places around, including food. The room actually needs some building maintenance, especially the wall bubbling and painting, but the good thing is housekeeping did their job very well, and the room is clean and comfortable. The staff is very nice and provides us with some recommendations for popular places to visit, restaurants, coffee, etc. We are enjoying our stay in May Charming Hotel.
Read More
1 people find it helpful
Profile Picture
Deden T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This is a hotel recommended for you when you go to Hanoi.
Find this review helpful?
Jholanda N. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very satisfied. The older brother is very informative. I really like Palugada.
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Ngo A. K. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
I really enjoyed my stay at this hotel. The room was very clean, spacious, and had everything I needed for a comfortable stay. The staff at the front desk were extremely friendly and always willing to help. The location is great too—it’s close to many popular attractions, restaurants, and cafes, which made exploring the city super easy. I would definitely stay here again and recommend it to anyone visiting the old quarter!
Read More
3 people find it helpful
Ngo A. K. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
I had a great stay at this hotel. The service was excellent, and the room was clean, comfortable, and well-equipped. The reception staff were friendly and very helpful. The location is also perfect—close to many famous attractions and easy to get around. Highly recommended!
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The stay was overall satisfactory. The hotel maintained good cleanliness standards, and the staff provided attentive service. Facilities were in good condition, and the location was convenient for travel needs. A few areas could be improved, but overall, it was a comfortable and pleasant experience.
1 people find it helpful
L***ý
icon-origin-TRAVELOKA
8.3
/10
Reviewed 31 week(s) ago
Friendly staff, enthusiastic welcome but the rooms are quite old, weak signal, weak wifi, dirty blankets and pillows
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2 people find it helpful
moc k. l.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Clean room, friendly and enthusiastic staff
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Y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Location is very convenient and just walking distance to Old Quarter and the Train Street
1 people find it helpful
Thi N. N. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Great facilities, will be back.
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Staffs are friendly, room is cleaned, nice location
2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 43 week(s) ago
The staff is very friendly and enthusiastic, especially Lan Anh who advised me to experience delicious restaurants with reasonable prices. Room facilities need to be improved a little.
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1 people find it helpful
Pham P. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Friendly staff, convenient location, reasonable price
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3 people find it helpful
V***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Friendly and enthusiastic staff, clean room. Reasonable price.
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3 people find it helpful
Accommodation's Reply
28 Jun 2025
Dear Sir/Mai, Mai Charming Hotel would like to send our sincere thanks to you for taking the time to review and share your experiences while staying at the hotel. We hope that next time your family visits Hanoi, you will continue to choose Mai Charming Hotel! Thank you very much!
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Thai T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
Friendly and enthusiastic staff. When going in and out, everyone greets. The room is clean and tidy. Importantly, it is very convenient to go out, it is close to everything, just walking distance.
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3 people find it helpful
Accommodation's Reply
10 Jun 2025
Hello Thai T. P. On behalf of Mai Charming Hotel, the Customer Service Department would like to thank you for taking the time to share your experience during your stay at the hotel, and especially for your compliments to the reception staff, as well as the central location of the hotel. We hope that you will continue to support the hotel on your next visit to Hanoi! Wishing you and your family good health and success! Sincerely thank you!
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Tri H. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
the surrounding area is surrounded by restaurants..it's not hard to find food..not even 100m away there is a halal michelin pho 10..there are also those who sell fresh bread from the oven..authentic vietnamese restaurant MET..my pho is on the left
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5 people find it helpful
Accommodation's Reply
14 May 2025
Dear Value guests, First of all, we would like to express our sincere thanks to you for booking and choosing our hotel in Hanoi, and more valuable is your sharing about your experiences during your stay at the hotel, to help us become more and more perfect, better and stronger, so that more people know us! We would like to acknowledge these valuable contributions, and wish you and your family good health and success, we hope that when you return to Vietnam, you will continue to support us! Sincerely thank you! Mai Charming Hotel and Spa
Y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
very friendly and helpful hotel staff strategic location
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Accommodation's Reply
19 Jan 2025
Thank you so much for staying with us. Best wish for you and your Family!
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Great location, very near to the infamous micheline Pho 10 Le Quoc Su.
4 people find it helpful
Guest
icon-origin-TRAVELOKA
8.8
/10
Reviewed 75 week(s) ago
The location is the best thing of this hotel. They provide laundry at 40K/kg. The lady staff is not very informative, but the gentleman staff is. We booked 2 days with different bookings. The lady staff told us to change rooms from the 2nd floor to the 5th floor because we used different bookings. We asked to stay in the same room, but she refused. When we talked with other staff (it was a man), he made sure we stayed at the same room.
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4 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Mai Charming Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 255 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.9

Location

9.2

Service and Facilites

8.8

People often mention about Mai Charming Hotel and Spa
All
Distance to City Center (61)
Surroundings (60)
Staff Friendliness (59)
Accessibility (55)
Room Space (53)
Bathroom (53)
Check-in/out Time (49)
Bedroom (49)
Wifi (47)
Activity Option (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mai Charming Hotel and Spa

Number of reviews per page
20
40
Customer reviews
T***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel is near the old town, with easy access to nearby attractions, and the staff are friendly and cheerful.
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Find this review helpful?
I Wayan H. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is located close to Old Quarter and many popular places around, including food. The room actually needs some building maintenance, especially the wall bubbling and painting, but the good thing is housekeeping did their job very well, and the room is clean and comfortable. The staff is very nice and provides us with some recommendations for popular places to visit, restaurants, coffee, etc. We are enjoying our stay in May Charming Hotel.
Read More
1 people find it helpful
Profile Picture
Deden T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This is a hotel recommended for you when you go to Hanoi.
Find this review helpful?
Jholanda N. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very satisfied. The older brother is very informative. I really like Palugada.
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Ngo A. K. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
I really enjoyed my stay at this hotel. The room was very clean, spacious, and had everything I needed for a comfortable stay. The staff at the front desk were extremely friendly and always willing to help. The location is great too—it’s close to many popular attractions, restaurants, and cafes, which made exploring the city super easy. I would definitely stay here again and recommend it to anyone visiting the old quarter!
Read More
3 people find it helpful
Ngo A. K. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
I had a great stay at this hotel. The service was excellent, and the room was clean, comfortable, and well-equipped. The reception staff were friendly and very helpful. The location is also perfect—close to many famous attractions and easy to get around. Highly recommended!
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The stay was overall satisfactory. The hotel maintained good cleanliness standards, and the staff provided attentive service. Facilities were in good condition, and the location was convenient for travel needs. A few areas could be improved, but overall, it was a comfortable and pleasant experience.
1 people find it helpful
L***ý
icon-origin-TRAVELOKA
8.3
/10
Reviewed 31 week(s) ago
Friendly staff, enthusiastic welcome but the rooms are quite old, weak signal, weak wifi, dirty blankets and pillows
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2 people find it helpful
moc k. l.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Clean room, friendly and enthusiastic staff
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Y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Location is very convenient and just walking distance to Old Quarter and the Train Street
1 people find it helpful
Thi N. N. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Great facilities, will be back.
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Staffs are friendly, room is cleaned, nice location
2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 43 week(s) ago
The staff is very friendly and enthusiastic, especially Lan Anh who advised me to experience delicious restaurants with reasonable prices. Room facilities need to be improved a little.
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1 people find it helpful
Pham P. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Friendly staff, convenient location, reasonable price
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3 people find it helpful
V***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Friendly and enthusiastic staff, clean room. Reasonable price.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
28 Jun 2025
Dear Sir/Mai, Mai Charming Hotel would like to send our sincere thanks to you for taking the time to review and share your experiences while staying at the hotel. We hope that next time your family visits Hanoi, you will continue to choose Mai Charming Hotel! Thank you very much!
Translated by Google Icon
See original
Thai T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
Friendly and enthusiastic staff. When going in and out, everyone greets. The room is clean and tidy. Importantly, it is very convenient to go out, it is close to everything, just walking distance.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
10 Jun 2025
Hello Thai T. P. On behalf of Mai Charming Hotel, the Customer Service Department would like to thank you for taking the time to share your experience during your stay at the hotel, and especially for your compliments to the reception staff, as well as the central location of the hotel. We hope that you will continue to support the hotel on your next visit to Hanoi! Wishing you and your family good health and success! Sincerely thank you!
Translated by Google Icon
See original
Tri H. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
the surrounding area is surrounded by restaurants..it's not hard to find food..not even 100m away there is a halal michelin pho 10..there are also those who sell fresh bread from the oven..authentic vietnamese restaurant MET..my pho is on the left
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5 people find it helpful
Accommodation's Reply
14 May 2025
Dear Value guests, First of all, we would like to express our sincere thanks to you for booking and choosing our hotel in Hanoi, and more valuable is your sharing about your experiences during your stay at the hotel, to help us become more and more perfect, better and stronger, so that more people know us! We would like to acknowledge these valuable contributions, and wish you and your family good health and success, we hope that when you return to Vietnam, you will continue to support us! Sincerely thank you! Mai Charming Hotel and Spa
Y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
very friendly and helpful hotel staff strategic location
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Accommodation's Reply
19 Jan 2025
Thank you so much for staying with us. Best wish for you and your Family!
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Great location, very near to the infamous micheline Pho 10 Le Quoc Su.
4 people find it helpful
Guest
icon-origin-TRAVELOKA
8.8
/10
Reviewed 75 week(s) ago
The location is the best thing of this hotel. They provide laundry at 40K/kg. The lady staff is not very informative, but the gentleman staff is. We booked 2 days with different bookings. The lady staff told us to change rooms from the 2nd floor to the 5th floor because we used different bookings. We asked to stay in the same room, but she refused. When we talked with other staff (it was a man), he made sure we stayed at the same room.
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4 people find it helpful
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