I wasn’t given any information on check in regarding on site services like lounge or breakfast, nor was I given any information on how to access wifi. The clerk mentioned I had booked through Expedia and I believe because of that I was given a sub standard room. There were no lamps, and only tiny night lights beside the beds. There was no arm chair or love seat to sit on, only a chair at a desk with no phone outlet to charge my phone. There was no clock in the room either. This is just a guess but I think those guests deemed as “less than” are given less than desirable rooms. Booking through Expedia shouldn’t make a difference in how I am treated as a guest.