The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home. The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation. The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up. The aircon is a must especially with it being 40C outside. It seemed to be struggling a bit so that may need investment. I loved how the hotel is nestled in the hills and a short walk to La Cite of Carcassone. The swimming pool was very welcome in the long afternoons.

What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.

Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast

It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ). Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one. You can definitely find better options for 4 star hotels in similar locations.

Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all Staff very helpfull. Breakfast quite nice for the value. Very clean I wish we had another day to enjoy the pool and outside areas it looked very inviting.

Très bien

Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city.

Great friendly staff,good restaurant.

.

The staff were great and location is very good

Clean room , lovely friendly staff, walkable to the city

Our room with spacious and the staff was just super.

Didn’t have breakfast during my stay. Room was standard. Staff, was nice. Well located, walking distance from the citè.

Great hotel with a marvelous location! Easy walking distance from the Cité!

Great location, clean facility, friendly staff.

We stayed one night here lovely hotel great location near the old medieval part of Carrcassone

Make sure to make a reservation for dinner early. Beautiful grounds. Charming staff. Easy parking. Walkable to castle.

Lovely room, lovely hotel. Walking distance from the Medieval city. We really enjoyed the “American breakfast”with eggs, bacon, fruit and yogurt, plus all of the French sweet breads. Wish we had more time to stay at this lovely hotel!

Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city.

Lovely quiet hotel just yards from the battlements of Carcassonne. Plenty of secure parking.