Hôtel Mercure Carcassonne la Cite

Hotels
Finding rooms for you...
9.2
/10
Exceptional
368 reviews

What Guests Say About Their Stay

Miranda

10.0
/ 10
The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home. The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation. The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up. The aircon is a must especially with it being 40C outside. It seemed to be struggling a bit so that may need investment. I loved how the hotel is nestled in the hills and a short walk to La Cite of Carcassone. The swimming pool was very welcome in the long afternoons.

Mrs Helen

10.0
/ 10
What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.

Arthur

10.0
/ 10
Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
In the Area
See Map
18 rue Camille Saint-Saens, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hôtel Mercure Carcassonne la Cite is located in area / city Carcassonne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more

What's around Hôtel Mercure Carcassonne la Cite

18 rue Camille Saint-Saens, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
Discover More Places
Others Hôtel Mercure Carcassonne la Cite
Others 2 Hôtel Mercure Carcassonne la Cite

Discover More About Hôtel Mercure Carcassonne la Cite

Location
Hôtel Mercure Carcassonne la Cite is located in area / city Carcassonne.

About Hôtel Mercure Carcassonne la Cite

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hôtel Mercure Carcassonne la Cite is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hôtel Mercure Carcassonne la Cite.

All facilities in Hôtel Mercure Carcassonne la Cite

Others Hôtel Mercure Carcassonne la Cite
Others

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Sports and Recreations

  • Golf
  • Bowling alley

Accommodation Policy & General Information in Hôtel Mercure Carcassonne la Cite

Translate

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Number of floors in Hôtel Mercure Carcassonne la Cite
3
Another facilities in Hôtel Mercure Carcassonne la Cite
Outdoor pool, Bus/truck parking, Swimming pool, WiFi in public area, Express check-in

Frequently asked question in Hôtel Mercure Carcassonne la Cite

What are available facilities at Hôtel Mercure Carcassonne la Cite?
There are top facilites at Hôtel Mercure Carcassonne la Cite such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Mercure Carcassonne la Cite?
The standard check-in time at Hôtel Mercure Carcassonne la Cite is starting from From 16:00 while the latest check-out time is at Before 12:00
What is the star rating of Hôtel Mercure Carcassonne la Cite?
Hôtel Mercure Carcassonne la Cite is a 4.0-star hotel.
How many floors does Hôtel Mercure Carcassonne la Cite have?
Hôtel Mercure Carcassonne la Cite has 3 floors.
Does Hôtel Mercure Carcassonne la Cite provide parking?
Yes, Hôtel Mercure Carcassonne la Cite provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Hôtel Mercure Carcassonne la Cite

9.2
Exceptional
From 368 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Mercure Carcassonne la Cite

Number of reviews per page
20
40
Top reviews
Miranda
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home. The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation. The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up. The aircon is a must especially with it being 40C outside. It seemed to be struggling a bit so that may need investment. I loved how the hotel is nestled in the hills and a short walk to La Cite of Carcassone. The swimming pool was very welcome in the long afternoons.
Read More
Mrs Helen
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.
Arthur
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
Andrzej
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ). Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one. You can definitely find better options for 4 star hotels in similar locations.
Read More
Jerome
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all Staff very helpfull. Breakfast quite nice for the value. Very clean I wish we had another day to enjoy the pool and outside areas it looked very inviting.
bachar
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Très bien
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city.
Read More
nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great friendly staff,good restaurant.
Jose Mariano
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

.
hussein
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were great and location is very good
Lynn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Clean room , lovely friendly staff, walkable to the city
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Our room with spacious and the staff was just super.
Luis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Didn’t have breakfast during my stay. Room was standard. Staff, was nice. Well located, walking distance from the citè.
David
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great hotel with a marvelous location! Easy walking distance from the Cité!
Thomas
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great location, clean facility, friendly staff.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We stayed one night here lovely hotel great location near the old medieval part of Carrcassone
Alann
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Make sure to make a reservation for dinner early. Beautiful grounds. Charming staff. Easy parking. Walkable to castle.
Rhonda
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely room, lovely hotel. Walking distance from the Medieval city. We really enjoyed the “American breakfast”with eggs, bacon, fruit and yogurt, plus all of the French sweet breads. Wish we had more time to stay at this lovely hotel!
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely quiet hotel just yards from the battlements of Carcassonne. Plenty of secure parking.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hôtel Mercure Carcassonne la Cite

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.