Hôtel Mercure Carcassonne La Cité

Good hotel. Just what you expect from a Mercure. Comfortable but not special. Kind staff. The lady at the reception was not smiling very much. Nevertheless, she gave us all the information we needed about the city, so no offence.

Koselig hotell i idylliske omgivelser. Autentisk, men med moderne og romslige rom. Utendørs bassenget med kiosk var utmerket for barna. Anbefales!

Perfect location next to medieval town. Very nice pool. Free parking. Good room. Breakfast okay, had better.

Very clean, staff very friendly, perfect location to visit La Cité. We parked our 7 mtr Motorhome easily. Gardens were a treat. Everything was well maintained. Great food and good selection of wines. Would definitely recommend and will visit again.

Tudo perfeito! Lugar lindo!

Location, location, location. Views of the walled city right from our room. On site parking was a key factor for us as well.

The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home. The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation. The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up. The aircon is a must especially with it being 40C outside. It seemed to be struggling a bit so that may need investment. I loved how the hotel is nestled in the hills and a short walk to La Cite of Carcassone. The swimming pool was very welcome in the long afternoons.

Finns inget att klaga på. Modernt, rent hotell med bra läge.

What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.

nahe der Sehenswürdigkeiten

Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast

It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ). Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one. You can definitely find better options for 4 star hotels in similar locations.

Personal de 10 Buena experiencia

Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all Staff very helpfull. Breakfast quite nice for the value. Very clean I wish we had another day to enjoy the pool and outside areas it looked very inviting.

Al voor de 3de keer en alijd zeer positief

Varmt på rummet, åt ej frukost så ingen åsikt där. Övrigt bra.

Idéalement placé a 2 pas de la cité, personnel tres serviable. Nous n'avons pris petit dejeuner un peu cher. Un bémol ne pas tolérer de réservation de transat alors que les personnes ne sont venues.

Emplacement très proche de la cité , personnel au petit soin parking très pratique piscine et bonne restauration

Hotel silenzioso e vicino al centro

L’hôtel est bien situé Le petit déjeuner est complet Il est un peu vieillissant mais reste correct et confortable Par contre le personnel! C’est la cata général Pas méchant ni désagréable Mais bien trop familier Ils s’engueulent devant les clients… Ils nous parlent comme à des copains d’école. Pas digne d’un mercure