Four Points by Sheraton St. Catharines Niagara Suites

Explore Four Points by Sheraton St. Catharines Niagara Suites
8.4
Very Good
From 1,002 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Four Points by Sheraton St. Catharines Niagara Suites

Number of reviews per page
20
40
Top reviews
Cheryl
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location,
Kathryn
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s very nice and quiet, except the first night we stayed ( Saturday) There were young kids there for some kind of tournament and the hotel allowed them to noisily run and holler in the hall past our room until 11pm even though we called the front desk several times. We had driven a long way and were tired. Couldn’t get to sleep because of it yet the front desk person allowed it until 11 pm.
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Joanne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Girls trip, room was comfortable and spacious for group of three.
Alexandra
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel had a power outage and did not inform guests checking in that this was the case. Went to the hotel to check in and stood in line for 20 mins to be told that we could not check in and they would call when they could. Several other ppl in our group insisted on getting their rooms and did but I wanted to be respectful so I didnt and was told it should be ready around 5 pm. I did not receive a call until almost 8 pm, we were out for the evening at this point so I did not check in until almost midnight. Breakfast was not the variety we had expected and everything was cold. The waiter did not offer/explain we could order eggs to order, had to ask for coffee 3 times before it was brought. It was not busy at all. The hotel did not even apologize for the ordeal or offer anything at all
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Angela
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was mostly clean with well established cobwebs in an upper corner of the living area. Rug was coming apart at entrance to bedroom. Bathroom had a lot of wear. It needs a complete renovation as the shower doors do not keep water from escaping & there is paint missing, chipping. & fading. Wallpaper had staining.
Rose
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast buffet was
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pricey breakfast. Lots of sports teams running around but settled by 9 pm Room was roomy with separate bedroom Dimmly lit
Daniel
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent breakfast, served by friendly staff A very nice place to stay.
Mireille
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes, it is a à la carte breakfast! It was really good and many options were offered!
Melissa
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and beautiful
Antoine Jr
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super well located room are into standard. Thanks
Antoine Jr
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room are into standard i always stay here when i'm in the region
Amanda
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed the same weekend as a hockey tournament was happening. It was very busy and the pool was packed and over chlorinated which of course makes sense with the number of kids at the hotel. Being there without kids, it would’ve been nice to have been offered something like breakfast or an app at the restaurant because it wasn’t our ideal situation.
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Pau Yung
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our stay at the hotel and appreciated the separate bedroom from the living space area.
Ilde
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean grounds and super comfortable beds
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was great and clean. Staff were amazing and personable. $7 a day for parking is annoying as the parking lot is massive and shred with what I believe are dormatories for Brock University.
Daniel
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great breakfast and clean room.
Oluchi
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4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The food option is very limited no buffet breakfast.
Ryan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Loved our room but wished housekeeping was available daily. Restaurant was good.
Mary Lou
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall, short but good stsy. Did not use business or cooking facilities.
Number of reviews per page
20
40