Four Points by Sheraton St. Catharines Niagara Suites

Great location,

It’s very nice and quiet, except the first night we stayed ( Saturday) There were young kids there for some kind of tournament and the hotel allowed them to noisily run and holler in the hall past our room until 11pm even though we called the front desk several times. We had driven a long way and were tired. Couldn’t get to sleep because of it yet the front desk person allowed it until 11 pm.

Girls trip, room was comfortable and spacious for group of three.

The hotel had a power outage and did not inform guests checking in that this was the case. Went to the hotel to check in and stood in line for 20 mins to be told that we could not check in and they would call when they could. Several other ppl in our group insisted on getting their rooms and did but I wanted to be respectful so I didnt and was told it should be ready around 5 pm. I did not receive a call until almost 8 pm, we were out for the evening at this point so I did not check in until almost midnight. Breakfast was not the variety we had expected and everything was cold. The waiter did not offer/explain we could order eggs to order, had to ask for coffee 3 times before it was brought. It was not busy at all. The hotel did not even apologize for the ordeal or offer anything at all

Room was mostly clean with well established cobwebs in an upper corner of the living area. Rug was coming apart at entrance to bedroom. Bathroom had a lot of wear. It needs a complete renovation as the shower doors do not keep water from escaping & there is paint missing, chipping. & fading. Wallpaper had staining.

Breakfast buffet was

Pricey breakfast. Lots of sports teams running around but settled by 9 pm Room was roomy with separate bedroom Dimmly lit

Excellent breakfast, served by friendly staff A very nice place to stay.

Yes, it is a à la carte breakfast! It was really good and many options were offered!

The room was clean and beautiful

Super well located room are into standard. Thanks

Room are into standard i always stay here when i'm in the region

We stayed the same weekend as a hockey tournament was happening. It was very busy and the pool was packed and over chlorinated which of course makes sense with the number of kids at the hotel. Being there without kids, it would’ve been nice to have been offered something like breakfast or an app at the restaurant because it wasn’t our ideal situation.

We enjoyed our stay at the hotel and appreciated the separate bedroom from the living space area.

Very clean grounds and super comfortable beds

Room was great and clean. Staff were amazing and personable. $7 a day for parking is annoying as the parking lot is massive and shred with what I believe are dormatories for Brock University.

Great breakfast and clean room.

The food option is very limited no buffet breakfast.

Loved our room but wished housekeeping was available daily. Restaurant was good.

Overall, short but good stsy. Did not use business or cooking facilities.