Four Points by Sheraton St. Catharines Niagara Suites

Hotels
8.6
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Dawn Marie

10.0
/ 10
The room was spacious, almost like a little apartment of its own. It was incredibly quiet. We never heard housekeeping or other guests, or traffic outside. The halls and rooms were clean and smelled clean - not like they were trying to cover up a musty or other smell with perfumes. Convenient location, friendly staff, and a wonderful restaurant on site.

Valeria

10.0
/ 10
My whole entire stay was absolutely phenomenal! Easy check in & out. Staff were very friendly & willing to help with anything. It was very close to a Mall & other restaurants as well. The rooms were super clean and well maintained. Will definitely be coming here again!

Hugh

10.0
/ 10
If you want a quiet and large space this is it! Great place to stay with a ton of room inside.
In the Area
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3530 Schmon Parkway, Regional Municipality of Niagara, Ontario, Canada, L2V4Y6

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Four Points by Sheraton St. Catharines Niagara Suites is a good choice when you are visiting Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton St. Catharines Niagara Suites

3530 Schmon Parkway, Regional Municipality of Niagara, Ontario, Canada, L2V4Y6
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Discover More About Four Points by Sheraton St. Catharines Niagara Suites

Location


Staying at Four Points by Sheraton St. Catharines Niagara Suites is a good choice when you are visiting Regional Municipality of Niagara.

About Four Points by Sheraton St. Catharines Niagara Suites

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Four Points by Sheraton St. Catharines Niagara Suites.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton St. Catharines Niagara Suites exclusively for you.

Four Points by Sheraton St. Catharines Niagara Suites is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Four Points by Sheraton St. Catharines Niagara Suites is the right place to stay.

All facilities in Four Points by Sheraton St. Catharines Niagara Suites

Others Four Points by Sheraton St. Catharines Niagara Suites
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Business center

Things to Do

  • Indoor pool
  • Winery tours
  • Garden

General

  • Banquet
  • Ballroom
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton St. Catharines Niagara Suites

Important Note
  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton St. Catharines Niagara Suites
129
Number of floors in Four Points by Sheraton St. Catharines Niagara Suites
4
Another facilities in Four Points by Sheraton St. Catharines Niagara Suites
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Four Points by Sheraton St. Catharines Niagara Suites

What are available facilities at Four Points by Sheraton St. Catharines Niagara Suites?
There are top facilites at Four Points by Sheraton St. Catharines Niagara Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton St. Catharines Niagara Suites?
The standard check-in time at Four Points by Sheraton St. Catharines Niagara Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton St. Catharines Niagara Suites provide breakfast?
Yes, Four Points by Sheraton St. Catharines Niagara Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton St. Catharines Niagara Suites?
Four Points by Sheraton St. Catharines Niagara Suites is a 3.0-star hotel.
How many floors does Four Points by Sheraton St. Catharines Niagara Suites have?
Four Points by Sheraton St. Catharines Niagara Suites has 4 floors.
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More Reviews from Other Guests in Four Points by Sheraton St. Catharines Niagara Suites

8.6
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Four Points by Sheraton St. Catharines Niagara Suites

Number of reviews per page
20
40
Top reviews
Greg
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room I was in needs updating. The couch and chair was very uncomfortable to sit in, but I must stay that the mattress on the bed was good and I did have a good sleep. But the biggest joke was charging five dollars for parking in your car in an empty parking lot You wanna charge five dollars for parking in your car then I will not be coming back
Read More
James
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The bedroom heater just blew cold air, and if you weren’t paying attention, the door could get sticky and not close properly, which is an obvious safety concern. You expect this sort of thing at a budget motel but not a reasonably fancy hotel.
PATRICIA
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at this location in November and didn't have an additional charge of $5.00 for parking. Our shower was too "moldy" looking to even get in. Disappointed this time. November was much more pleasant at check in.
Dawn Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious, almost like a little apartment of its own. It was incredibly quiet. We never heard housekeeping or other guests, or traffic outside. The halls and rooms were clean and smelled clean - not like they were trying to cover up a musty or other smell with perfumes. Convenient location, friendly staff, and a wonderful restaurant on site.
Read More
Imola
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The welcome was fine, but the room was not. There was an extremely strong smell of chlorine — I’m not sure if it was from disinfectants or something else, but it was hard to even breathe in the room. The AC was so loud that it woke us up every time it turned on during the night, so we barely slept at all. Guest service also left a lot to be desired. I asked for some extra water for tea, and after waiting for half an hour in the room, I ended up going downstairs to request it directly. The next day, I asked for a coffee sachet to use in the room, but I was told they didn’t have any and that I could buy one from their restaurant — very unprofessional. After that, I preferred not to interact much with the staff, as they were not friendly at all. Overall, not worth the price we paid.
Read More
Jason
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk staff was very unpleasant to deal with.
Jhislaine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was all beautiful
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious , clean and comfortable beds
AnnMarie
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice large rooms
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were courteous and professional. Very helpful with everything.
Daniela
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very courteous and helpful. My room was missing a phone had an odd odour. A stale smell. I asked to be moved on my second day and the staff were more than happy to move me. He apologized for the state of the room
Antonio
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice!
John
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great counter staff. Enjoyed the bar and restaurant. Kitchen was open late (we didn’t get back to the hotel until 10:00pm) so were able to get a late dinner.
Jamie
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean, spacious room
PATRICIA
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean courteous staff
Patrick
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I did not eat breakfast
David
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.
Read More
David
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Helpful staff; great room
Shayla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean room and nice staff all around!!
Valeria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My whole entire stay was absolutely phenomenal! Easy check in & out. Staff were very friendly & willing to help with anything. It was very close to a Mall & other restaurants as well. The rooms were super clean and well maintained. Will definitely be coming here again!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points by Sheraton St. Catharines Niagara Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton St. Catharines Niagara Suites

Number of reviews per page
20
40
Top reviews
Greg
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room I was in needs updating. The couch and chair was very uncomfortable to sit in, but I must stay that the mattress on the bed was good and I did have a good sleep. But the biggest joke was charging five dollars for parking in your car in an empty parking lot You wanna charge five dollars for parking in your car then I will not be coming back
Read More
James
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The bedroom heater just blew cold air, and if you weren’t paying attention, the door could get sticky and not close properly, which is an obvious safety concern. You expect this sort of thing at a budget motel but not a reasonably fancy hotel.
PATRICIA
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at this location in November and didn't have an additional charge of $5.00 for parking. Our shower was too "moldy" looking to even get in. Disappointed this time. November was much more pleasant at check in.
Dawn Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious, almost like a little apartment of its own. It was incredibly quiet. We never heard housekeeping or other guests, or traffic outside. The halls and rooms were clean and smelled clean - not like they were trying to cover up a musty or other smell with perfumes. Convenient location, friendly staff, and a wonderful restaurant on site.
Read More
Imola
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The welcome was fine, but the room was not. There was an extremely strong smell of chlorine — I’m not sure if it was from disinfectants or something else, but it was hard to even breathe in the room. The AC was so loud that it woke us up every time it turned on during the night, so we barely slept at all. Guest service also left a lot to be desired. I asked for some extra water for tea, and after waiting for half an hour in the room, I ended up going downstairs to request it directly. The next day, I asked for a coffee sachet to use in the room, but I was told they didn’t have any and that I could buy one from their restaurant — very unprofessional. After that, I preferred not to interact much with the staff, as they were not friendly at all. Overall, not worth the price we paid.
Read More
Jason
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk staff was very unpleasant to deal with.
Jhislaine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was all beautiful
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious , clean and comfortable beds
AnnMarie
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice large rooms
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were courteous and professional. Very helpful with everything.
Daniela
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very courteous and helpful. My room was missing a phone had an odd odour. A stale smell. I asked to be moved on my second day and the staff were more than happy to move me. He apologized for the state of the room
Antonio
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice!
John
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great counter staff. Enjoyed the bar and restaurant. Kitchen was open late (we didn’t get back to the hotel until 10:00pm) so were able to get a late dinner.
Jamie
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean, spacious room
PATRICIA
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean courteous staff
Patrick
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I did not eat breakfast
David
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.
Read More
David
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Helpful staff; great room
Shayla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean room and nice staff all around!!
Valeria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My whole entire stay was absolutely phenomenal! Easy check in & out. Staff were very friendly & willing to help with anything. It was very close to a Mall & other restaurants as well. The rooms were super clean and well maintained. Will definitely be coming here again!
Number of reviews per page
20
40