Good location.

Room was clean, bed was comfortable. Housekeeping knocking on the door despite the do not disturb sign being on was slightly annoying. Also no non dairy milk available when I called room service for coffee

Excellent location, close to very good restaurants, museums, and centers of interest. Our only complaint would be the bathroom, it is very small, the shower area has no division, with the first person who uses it the floor is completely wet and the glass entrance door does not give privacy.

Amazing people

Room was nice and reception staff was friendly and did speak English to make sure we understood everything. The concierge ( Sorry I forgot to get his name) when we left on Sunday 1/22 morning is the best service I have ever had. When we realized most of the roads were blocked off for a parade and our Uber could not get to us, he called 4 taxi companies and helped us with our luggage for 6 blocks until we found an open road a taxi could get us. He stayed with us until we were picked up and on our way to the airport. He is a Life saver and will never forget his kindness and help that he offered.

Clean rooms walking distance to main city atractions, frendly staff.

The staff was excellent and helpful just the bed was a little uncomfortable

Everyone was really kind and accommodating

Excellent nice , clean,close to everything

Staff were nice. Room was lacking privacy. The bathroom door was almost see thru. Shower curtain was not clean. Worst coffee I ever had, they had a small brewer which was not enough for three guests. We could not charge anything to our room, we had to pay it right away. The entrance to the lobby was from street up the stairs!! I would rate it as a good 2 star hotel. There was no room service. We had to go down to reception to get more towels.

Everything was good

Everyone was friendly and polite really clean

Poor quality of attention, I don’t recommend this hotel! I went to CDMX for my birthday and was theworst hotel that I ever stayed!

Maalesef New maxico'daki otellerin çoğunda klima sadece soğutmak için kullanılıyor Oysa havanın 6-7 derecelere düştüğü bir zamanda ısıtıcı olmaması enteresan ancak Otel bana portatif kalorifer sağladı Dolayısıyla üşümedim her şey yolundaydı otelle ilgili söyleyebileceğim tek olumsuz şey havlular eski ve çok temiz görünmüyordu ama onun dışında her şey Çok temizdi yatak yastıklar hem temiz hem çok rahattı Üstelik ses ve Işık yalıtımı mükemmeldi ben arka caddeye bakan 5 kattaki odada kaldım gayet geniş Ferah İyi bir odaydı personel mükemmel derecede yardımcı ancak odaya gitmek için resepsiyondan itibaren biraz yürümeniz gerekiyor Ayrıca otelin konumu mükemmel her yere eşit uzaklıkta ve sadece 5 dakika yürüme mesafesinde

We have an incident with a lady in the restaurant who on a mean way she told us that we don't have to take the 2 creamers from the restaurant We returned them but, I work on customer service and rule #1 customer is always right and if the customer would like to do something that is not part of a regular process, you tell politely the customer that you would consult with your upper management. But not be mean, and screaming on you that we should not do whatever they think it's right I hope the hotel fires people with that behavior

jbjkvjk

Great location. Near tourist sites as well as plenty of restaurants. The staff was friendly and the woman who cleaned my room went above and beyond when I got sick while on my trip.

Buen servicio

Location is perfect, breakfast was decent. It would be nice if stuff could speak English a bit more.

Everything