Hotel Ritz Ciudad de México

Hotels
9.0
/10
Exceptional
1,588 reviews

What Guests Say About Their Stay

james

10.0
/ 10
Room was nice and reception staff was friendly and did speak English to make sure we understood everything. The concierge ( Sorry I forgot to get his name) when we left on Sunday 1/22 morning is the best service I have ever had. When we realized most of the roads were blocked off for a parade and our Uber could not get to us, he called 4 taxi companies and helped us with our luggage for 6 blocks until we found an open road a taxi could get us. He stayed with us until we were picked up and on our way to the airport. He is a Life saver and will never forget his kindness and help that he offered.

meltem

10.0
/ 10
Maalesef New maxico'daki otellerin çoğunda klima sadece soğutmak için kullanılıyor Oysa havanın 6-7 derecelere düştüğü bir zamanda ısıtıcı olmaması enteresan ancak Otel bana portatif kalorifer sağladı Dolayısıyla üşümedim her şey yolundaydı otelle ilgili söyleyebileceğim tek olumsuz şey havlular eski ve çok temiz görünmüyordu ama onun dışında her şey Çok temizdi yatak yastıklar hem temiz hem çok rahattı Üstelik ses ve Işık yalıtımı mükemmeldi ben arka caddeye bakan 5 kattaki odada kaldım gayet geniş Ferah İyi bir odaydı personel mükemmel derecede yardımcı ancak odaya gitmek için resepsiyondan itibaren biraz yürümeniz gerekiyor Ayrıca otelin konumu mükemmel her yere eşit uzaklıkta ve sadece 5 dakika yürüme mesafesinde
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Manuel

10.0
/ 10
Great location. Near tourist sites as well as plenty of restaurants. The staff was friendly and the woman who cleaned my room went above and beyond when I got sick while on my trip.
In the Area
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Madero 30 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Palacio de Bellas Artes
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What's around Hotel Ritz Ciudad de México

Madero 30 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000
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General


Near Palacio de Bellas Artes

Location


Hotel Ritz Ciudad de México is centrally located in Mexico City, a 4-minute walk from Palacio de Bellas Artes and 6 minutes by foot from Alameda Central. This hotel is 1.4 mi (2.2 km) from Zócalo and 1.4 mi (2.3 km) from Metropolitan Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Madero Street - 0.1 km / 0.1 mi
Torre Latinoamericana - 0.3 km / 0.2 mi
Palacio de Bellas Artes - 0.4 km / 0.2 mi
Alameda Central - 0.5 km / 0.3 mi
Zócalo - 0.7 km / 0.4 mi
Metropolitan Cathedral - 0.8 km / 0.5 mi
Templo Mayor Museum - 0.9 km / 0.5 mi
National Palace - 0.9 km / 0.6 mi
Plaza Garibaldi - 1 km / 0.6 mi
Teatro Metropólitan - 1.1 km / 0.7 mi
Mercado de Artesanías La Cuidadela - 1.4 km / 0.9 mi
Monument to the Revolution - 2 km / 1.2 mi
Paseo de la Reforma - 2.1 km / 1.3 mi
Avenida Insurgentes - 2.3 km / 1.4 mi
Senate of the Republic - 2.3 km / 1.5 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 8 km / 5 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.1 km / 24.9 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.1 km / 36.7 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Dining


Stop by the hotel's restaurant, La Terraza, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 113 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Ritz Ciudad de México

Functional Hall Hotel Ritz Ciudad de México
Functional Hall
Common Space Hotel Ritz Ciudad de México
Common Space
Lobby Hotel Ritz Ciudad de México
Lobby
Exterior Hotel Ritz Ciudad de México
Exterior
Others Hotel Ritz Ciudad de México
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible bathroom

Accommodation Policy & General Information in Hotel Ritz Ciudad de México

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Parking height restrictions apply.

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Nearby parking fee: MXN 250 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ritz Ciudad de México
113
Number of floors in Hotel Ritz Ciudad de México
7
Another facilities in Hotel Ritz Ciudad de México
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Ritz Ciudad de México

What are available facilities at Hotel Ritz Ciudad de México?
There are top facilites at Hotel Ritz Ciudad de México such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ritz Ciudad de México?
The standard check-in time at Hotel Ritz Ciudad de México is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Ritz Ciudad de México provide breakfast?
Yes, Hotel Ritz Ciudad de México provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ritz Ciudad de México?
Hotel Ritz Ciudad de México is a 3.0-star hotel.
How many floors does Hotel Ritz Ciudad de México have?
Hotel Ritz Ciudad de México has 7 floors.
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More Reviews from Other Guests in Hotel Ritz Ciudad de México

9.0
Exceptional
From 1,588 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ritz Ciudad de México

Number of reviews per page
20
40
Top reviews
surat
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location.
Sara
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean, bed was comfortable. Housekeeping knocking on the door despite the do not disturb sign being on was slightly annoying. Also no non dairy milk available when I called room service for coffee
Eduardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, close to very good restaurants, museums, and centers of interest. Our only complaint would be the bathroom, it is very small, the shower area has no division, with the first person who uses it the floor is completely wet and the glass entrance door does not give privacy.
Felicitas Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing people
james
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice and reception staff was friendly and did speak English to make sure we understood everything. The concierge ( Sorry I forgot to get his name) when we left on Sunday 1/22 morning is the best service I have ever had. When we realized most of the roads were blocked off for a parade and our Uber could not get to us, he called 4 taxi companies and helped us with our luggage for 6 blocks until we found an open road a taxi could get us. He stayed with us until we were picked up and on our way to the airport. He is a Life saver and will never forget his kindness and help that he offered.
Read More
samuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms walking distance to main city atractions, frendly staff.
Andres
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was excellent and helpful just the bed was a little uncomfortable
Blanca
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everyone was really kind and accommodating
Maria L.
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent nice , clean,close to everything
Nozar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were nice. Room was lacking privacy. The bathroom door was almost see thru. Shower curtain was not clean. Worst coffee I ever had, they had a small brewer which was not enough for three guests. We could not charge anything to our room, we had to pay it right away. The entrance to the lobby was from street up the stairs!! I would rate it as a good 2 star hotel. There was no room service. We had to go down to reception to get more towels.
Read More
Ceyra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good
Karina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everyone was friendly and polite really clean
Mayra
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Poor quality of attention, I don’t recommend this hotel! I went to CDMX for my birthday and was theworst hotel that I ever stayed!
meltem
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Maalesef New maxico'daki otellerin çoğunda klima sadece soğutmak için kullanılıyor Oysa havanın 6-7 derecelere düştüğü bir zamanda ısıtıcı olmaması enteresan ancak Otel bana portatif kalorifer sağladı Dolayısıyla üşümedim her şey yolundaydı otelle ilgili söyleyebileceğim tek olumsuz şey havlular eski ve çok temiz görünmüyordu ama onun dışında her şey Çok temizdi yatak yastıklar hem temiz hem çok rahattı Üstelik ses ve Işık yalıtımı mükemmeldi ben arka caddeye bakan 5 kattaki odada kaldım gayet geniş Ferah İyi bir odaydı personel mükemmel derecede yardımcı ancak odaya gitmek için resepsiyondan itibaren biraz yürümeniz gerekiyor Ayrıca otelin konumu mükemmel her yere eşit uzaklıkta ve sadece 5 dakika yürüme mesafesinde
Read More
Cuauhtemoc
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We have an incident with a lady in the restaurant who on a mean way she told us that we don't have to take the 2 creamers from the restaurant We returned them but, I work on customer service and rule #1 customer is always right and if the customer would like to do something that is not part of a regular process, you tell politely the customer that you would consult with your upper management. But not be mean, and screaming on you that we should not do whatever they think it's right I hope the hotel fires people with that behavior
Read More
Maria Del Rosario
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

jbjkvjk
Manuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Near tourist sites as well as plenty of restaurants. The staff was friendly and the woman who cleaned my room went above and beyond when I got sick while on my trip.
Indira Viridiana
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Buen servicio
Silionov
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is perfect, breakfast was decent. It would be nice if stuff could speak English a bit more.
Abraham David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything
Number of reviews per page
20
40

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Lobby 4 Hotel Ritz Ciudad de México

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,588 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ritz Ciudad de México

Number of reviews per page
20
40
Top reviews
surat
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location.
Sara
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean, bed was comfortable. Housekeeping knocking on the door despite the do not disturb sign being on was slightly annoying. Also no non dairy milk available when I called room service for coffee
Eduardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, close to very good restaurants, museums, and centers of interest. Our only complaint would be the bathroom, it is very small, the shower area has no division, with the first person who uses it the floor is completely wet and the glass entrance door does not give privacy.
Felicitas Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing people
james
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice and reception staff was friendly and did speak English to make sure we understood everything. The concierge ( Sorry I forgot to get his name) when we left on Sunday 1/22 morning is the best service I have ever had. When we realized most of the roads were blocked off for a parade and our Uber could not get to us, he called 4 taxi companies and helped us with our luggage for 6 blocks until we found an open road a taxi could get us. He stayed with us until we were picked up and on our way to the airport. He is a Life saver and will never forget his kindness and help that he offered.
Read More
samuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms walking distance to main city atractions, frendly staff.
Andres
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was excellent and helpful just the bed was a little uncomfortable
Blanca
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everyone was really kind and accommodating
Maria L.
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent nice , clean,close to everything
Nozar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were nice. Room was lacking privacy. The bathroom door was almost see thru. Shower curtain was not clean. Worst coffee I ever had, they had a small brewer which was not enough for three guests. We could not charge anything to our room, we had to pay it right away. The entrance to the lobby was from street up the stairs!! I would rate it as a good 2 star hotel. There was no room service. We had to go down to reception to get more towels.
Read More
Ceyra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good
Karina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everyone was friendly and polite really clean
Mayra
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Poor quality of attention, I don’t recommend this hotel! I went to CDMX for my birthday and was theworst hotel that I ever stayed!
meltem
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Maalesef New maxico'daki otellerin çoğunda klima sadece soğutmak için kullanılıyor Oysa havanın 6-7 derecelere düştüğü bir zamanda ısıtıcı olmaması enteresan ancak Otel bana portatif kalorifer sağladı Dolayısıyla üşümedim her şey yolundaydı otelle ilgili söyleyebileceğim tek olumsuz şey havlular eski ve çok temiz görünmüyordu ama onun dışında her şey Çok temizdi yatak yastıklar hem temiz hem çok rahattı Üstelik ses ve Işık yalıtımı mükemmeldi ben arka caddeye bakan 5 kattaki odada kaldım gayet geniş Ferah İyi bir odaydı personel mükemmel derecede yardımcı ancak odaya gitmek için resepsiyondan itibaren biraz yürümeniz gerekiyor Ayrıca otelin konumu mükemmel her yere eşit uzaklıkta ve sadece 5 dakika yürüme mesafesinde
Read More
Cuauhtemoc
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We have an incident with a lady in the restaurant who on a mean way she told us that we don't have to take the 2 creamers from the restaurant We returned them but, I work on customer service and rule #1 customer is always right and if the customer would like to do something that is not part of a regular process, you tell politely the customer that you would consult with your upper management. But not be mean, and screaming on you that we should not do whatever they think it's right I hope the hotel fires people with that behavior
Read More
Maria Del Rosario
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

jbjkvjk
Manuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Near tourist sites as well as plenty of restaurants. The staff was friendly and the woman who cleaned my room went above and beyond when I got sick while on my trip.
Indira Viridiana
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Buen servicio
Silionov
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is perfect, breakfast was decent. It would be nice if stuff could speak English a bit more.
Abraham David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything
Number of reviews per page
20
40