Hotel Ritz Ciudad de México

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9.2
/10
Exceptional
2,019 reviews

What Guests Say About Their Stay

Omar

10.0
/ 10
Great location, very noisy area at night, no parking. Had to pay extra. It was a great experience over all…

Hilda Fabiola

10.0
/ 10
MI HOTEL FAVORITO EN LA CIUDAD DE MEXICO CENTRICO, LIMPIO, COMODO, EXCELENTE OPCIÓN

NINFA

10.0
/ 10
En general tuve una muy buena experiencia, en este hotel, sobre todo por la excelente localización que tiene, exactamente a la mitad de distancia entre Bellas Artes y el Zócalo, pudiendo llegar a ambas partes en 5 minutos a pie. Lo recomiendo ampliamente y si volvería a hospedarme de nuevo.
In the Area
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Madero 30 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Ritz Ciudad de México is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Ritz Ciudad de México

Madero 30 Col Centro, Cuauhtémoc, Mexico City, Mexico, 6000
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Discover More About Hotel Ritz Ciudad de México

General


Near Palacio de Bellas Artes

Location


Hotel Ritz Ciudad de México is centrally located in Mexico City, a 4-minute walk from Palacio de Bellas Artes and 6 minutes by foot from Alameda Central. This hotel is 1.4 mi (2.2 km) from Zócalo and 1.4 mi (2.3 km) from Metropolitan Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Madero Street - 0.1 km / 0.1 mi
Torre Latinoamericana - 0.3 km / 0.2 mi
Palacio de Bellas Artes - 0.4 km / 0.2 mi
Palacio Postal - 0.4 km / 0.3 mi
Alameda Central - 0.5 km / 0.3 mi
Zócalo - 0.7 km / 0.4 mi
Metropolitan Cathedral - 0.8 km / 0.5 mi
Templo Mayor Museum - 0.9 km / 0.5 mi
National Palace - 0.9 km / 0.6 mi
Plaza Garibaldi - 1 km / 0.6 mi
Teatro Metropólitan - 1.1 km / 0.7 mi
Mercado de Artesanías La Cuidadela - 1.4 km / 0.9 mi
Monument to the Revolution - 2 km / 1.2 mi
Paseo de la Reforma - 2.1 km / 1.3 mi
Congress of the Union: Chamber of Deputies - 2.4 km / 1.5 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 8 km / 5 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.1 km / 24.9 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.1 km / 36.7 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Dining


Stop by the hotel's restaurant, La Terraza, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 113 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Ritz Ciudad de México

Functional Hall Hotel Ritz Ciudad de México
Functional Hall
Common Space Hotel Ritz Ciudad de México
Common Space
Lobby Hotel Ritz Ciudad de México
Lobby
Exterior Hotel Ritz Ciudad de México
Exterior
Others Hotel Ritz Ciudad de México
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible bathroom

Accommodation Policy & General Information in Hotel Ritz Ciudad de México

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rates for children age 10 and under, and can be requested onsite for the listed child breakfast fee.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ritz Ciudad de México
113
Number of floors in Hotel Ritz Ciudad de México
7
Another facilities in Hotel Ritz Ciudad de México
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Ritz Ciudad de México

What are available facilities at Hotel Ritz Ciudad de México?
There are top facilites at Hotel Ritz Ciudad de México such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ritz Ciudad de México?
The standard check-in time at Hotel Ritz Ciudad de México is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Ritz Ciudad de México provide breakfast?
Yes, Hotel Ritz Ciudad de México provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Ritz Ciudad de México have?
Hotel Ritz Ciudad de México is a 3.0-star hotel.
How many floors does Hotel Ritz Ciudad de México have?
Hotel Ritz Ciudad de México has 7 floors.
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More Reviews from Other Guests in Hotel Ritz Ciudad de México

9.2
Exceptional
From 2,019 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Ritz Ciudad de México

Number of reviews per page
20
40
Top reviews
Carmen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff and location is what keeps me coming back.
Dagoberto
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This Ritz hotel does not meet the standards of an actual Ritz hotel. Hallway floors were damaged and dirty. Shower curtain smelled and had mold. Great location though!
Cosme
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Ritz was a terrible experience. They refused to change our date, leading to endless back-and-forth with both Expedia and the hotel. We ended up leaving two days early, and they didn't even approve our refund. The front desk staff provided absolutely no customer service. The air conditioning barely worked, and the floors were dirty. Rooms are not sound proof you could hear everything, I strongly advise against staying here.
Read More
Omar
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very noisy area at night, no parking. Had to pay extra. It was a great experience over all…
Hilda Fabiola
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

MI HOTEL FAVORITO EN LA CIUDAD DE MEXICO CENTRICO, LIMPIO, COMODO, EXCELENTE OPCIÓN
Ricardo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

100
NINFA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

En general tuve una muy buena experiencia, en este hotel, sobre todo por la excelente localización que tiene, exactamente a la mitad de distancia entre Bellas Artes y el Zócalo, pudiendo llegar a ambas partes en 5 minutos a pie. Lo recomiendo ampliamente y si volvería a hospedarme de nuevo.
David
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Would recommend. Great experience!
barry kevin
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location , quiet from street noise.
Alejandra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was awesome! We arrived early and they accommodated us to get our room early they saw we had our son with special needs, also kitchen staff was amazing those mojitos were great!!! This has been out fourth time in this property and will definitely do it again
Elisa Amalia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent hotel we love it
Louisa Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No complaints about the cleanliness, staff, breakfast. The air conditioning worked too which we do not need. But used it to clear the stuffiness. Highly recommend
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location! Receptionist speaks english. Bathroom is small on the room that we have but otherwise all was great!
Myrka Paola
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was delicious and it was a pleasure staying here. Staff was kind and helpful. Would stay again!
Marcela Ascencio
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best hotel, clean, noise free. Close to everything wonderful location.
Carlos Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Me encanta la ubicación, la comodidad y el personal que tienen, siempre es bueno regresar. Lo recomiendo
Miguel Angel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente servicio
Gricelda
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location , location , location . Great staff , very clean
Liz Margarita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Las instalaciones muy limpias, la ubicación perfecta, habitaciones cómodas y con espacio
WASSIM
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed there for 3 nights. The location is unbeatable, right in the heart of Centro Histórico and within walking distance of many of the main attractions in Mexico City. The staff were kind, welcoming, and always ready to help. The room was more than we expected. Spacious, clean and modern with beautiful frame of cmdx above the beds. Beds and mattresses were super comfortable. Recommended.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Ritz Ciudad de México

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.2
Exceptional
From 2,019 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ritz Ciudad de México

Number of reviews per page
20
40
Top reviews
Carmen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff and location is what keeps me coming back.
Dagoberto
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This Ritz hotel does not meet the standards of an actual Ritz hotel. Hallway floors were damaged and dirty. Shower curtain smelled and had mold. Great location though!
Cosme
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Ritz was a terrible experience. They refused to change our date, leading to endless back-and-forth with both Expedia and the hotel. We ended up leaving two days early, and they didn't even approve our refund. The front desk staff provided absolutely no customer service. The air conditioning barely worked, and the floors were dirty. Rooms are not sound proof you could hear everything, I strongly advise against staying here.
Read More
Omar
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very noisy area at night, no parking. Had to pay extra. It was a great experience over all…
Hilda Fabiola
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

MI HOTEL FAVORITO EN LA CIUDAD DE MEXICO CENTRICO, LIMPIO, COMODO, EXCELENTE OPCIÓN
Ricardo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

100
NINFA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

En general tuve una muy buena experiencia, en este hotel, sobre todo por la excelente localización que tiene, exactamente a la mitad de distancia entre Bellas Artes y el Zócalo, pudiendo llegar a ambas partes en 5 minutos a pie. Lo recomiendo ampliamente y si volvería a hospedarme de nuevo.
David
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Would recommend. Great experience!
barry kevin
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location , quiet from street noise.
Alejandra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was awesome! We arrived early and they accommodated us to get our room early they saw we had our son with special needs, also kitchen staff was amazing those mojitos were great!!! This has been out fourth time in this property and will definitely do it again
Elisa Amalia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent hotel we love it
Louisa Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No complaints about the cleanliness, staff, breakfast. The air conditioning worked too which we do not need. But used it to clear the stuffiness. Highly recommend
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location! Receptionist speaks english. Bathroom is small on the room that we have but otherwise all was great!
Myrka Paola
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was delicious and it was a pleasure staying here. Staff was kind and helpful. Would stay again!
Marcela Ascencio
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best hotel, clean, noise free. Close to everything wonderful location.
Carlos Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Me encanta la ubicación, la comodidad y el personal que tienen, siempre es bueno regresar. Lo recomiendo
Miguel Angel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente servicio
Gricelda
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location , location , location . Great staff , very clean
Liz Margarita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Las instalaciones muy limpias, la ubicación perfecta, habitaciones cómodas y con espacio
WASSIM
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed there for 3 nights. The location is unbeatable, right in the heart of Centro Histórico and within walking distance of many of the main attractions in Mexico City. The staff were kind, welcoming, and always ready to help. The room was more than we expected. Spacious, clean and modern with beautiful frame of cmdx above the beds. Beds and mattresses were super comfortable. Recommended.
Read More
Number of reviews per page
20
40