The staff did a poor job of cleaning my room. While the bed was made neatly, they left the used coffee cups, food plates, bowls, and used cutlery, lying on the coffee table. They did not replenish the "box" of crockery. Ordinarily I would not think too harshly of this, but the room provides no kitchen facilities whatsoever, so there is no option for the guest to clean these items themselves other than in the bathroom sink, using face towels, hand soap, and bath towels. When I reported this to the front desk, I was advised that room service would take care of it immediately, but they never did.
Another problem concerns the in-room Wi-Fi. When you connect to it, instead of supplying a password, you get a pop-up window where you provide your name and room number. With my Mac computer, this pop-up window fails to appear, and so I cannot connect to the wi-fi. This minor issue became an annoyance when I wanted to call the front desk to report the issue I mentioned above. Because the hotel no longer provides in-room telephone handsets, the only way to do this is via an on-line service. But you can't do that if you can't connect to the internet. [NOTE: I have come across this Wi-Fi connection problem in certain hotels before. It is clearly something to do with the router manufacturer, who assumes everyone uses a PC, and has not implemented Mac connections properly.]
