Enfin du vrai service hôtelier. Des solutions et non des excuses. Bravo à toute l’équipe !

great pool for kids!

Yes

Wonderful stay at a perfectly located hotel ! Friendly and professionnal staff. Very clean room, with 2 double bedroom a tad tight. Great amenities, though wish the gym would have been a little more roomy and pool a little warmer our last 2 days. Would 100% stay again !

Very well located,but could hear music in my room all night stopped around 6:am. Hotel is missing the personal touch.

The room had a lovely view of the Plains of Abraham museum rooftop and the Plains. We were disappointed that the fireplace in our luxury room didn't work, but the soaking tub was great.

Great spot for Carnaval!

Very nice

Spacious, clean room, friendly staff

Room is clean. The staff was very nice. Also enjoyed the flavored sparkling water from the vending machine.

I requested for my room to be serviced in the morning from the front desk. Went roaming in the city for hours. After walking miles and miles, I just wanted to relax. Got back to hotel keys didn't work. After sorting that out no cleaning had been done. Back down to wait in lobby while cleaning was done. No apology. A simple hey we are sorry here is a coupon for (xyz)..would of gone a long way.

Great spot to stay when enjoying Carnaval with little ones!

The hotel was great and staff exceptional. Perfectly located for the Carnaval and close to fantastic restaurants…

Great location!

La chambre était trop petite. On entre avec nos bottes et on salit le plancher. Pas de table de chevet d’un côté du lit pas de lumière pour lire dans notre lit. La salle de bain est belle aussi le coin frigo et café.

Rooms were very clean. Wish they had a regular coffee pot. Close to everything. Walking plains of Abraham was beautiful. Coffee quite expensive in hotel.

The heater made noise when going on and off all night

Yes to clean room but short of towels and bath carpet. And the phone to reach reception is not working

The staff was great, and the room was clean. Very good for quick access to Old Quebec. Would stay here again.

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