The hotel was not ideal. The issues started right at check in. I opted at booking to pay at the hotel, when I called to verify everything was all set for me to pay at the hotel I was told that was not an option and the funds would be taken the day before arrival. I got to the hotel and was told I needed to pay. Then there was the sheets, blankets, and towels with stains on them. Bathroom was deteriorating, and no local info on things to do or places to eat. Staff was not very pleasant, soft talkers and could not hear them, all in all would not stay here again.

Not worth it. Super expensive , not worth 400$ a room. Not staying here again.

The section of the building we were in was two stories with no elevator. The breakfast was very good but to access it you had to exit the building go through the parking lot into the main entrance and downstairs. Not ideal for anyone with mobility issues. Location is very good . Close to incline rail lift access to the falls.

We just slept there. Did not use the pool But everything looked great. Our room was comfortable. 2 queen beds, lots of space. We will stay there again. So close to Fallsview .

Was very good

The single worst hotel stay I have ever had. Spiders all over the room, rowdy neighbors, smoke smell everywhere, and they tried scamming me out of an extra 150 dollars, which they claimed was “fees”. It was not. Staff are unhelpful and it is a generally uncleanly and uncomfortable experience. I visited this location about 2 years ago and had a much better experience - this was definitely not the case this time. I will never subject myself to this location again and I hope nobody else does as well.

Wifi too slow and only one elevator not good

Staff helpful. Great breakfast. Enjoyed the hot tub.

I liked the pool, hot tub and the free hot breakfast. Also the location was great in falls view. The price was good, only complaint is that they charged me an extra 30 dollars to park my car for one overnight, geeze.

Breakfast was tough, we fid get there later but flow was tough getting toast and line was long. Hostesses had trouble keeping up with people.

The hotel is in very poor condition, smells, and needs to be remodeled. The staff is rude at teh breakfast area.

Close to restaurants and attractions and of course the Falls!

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Didn't like that hot and cold water tap was opposite and no digital clock

Staff was helpful and attentive to the request. Eating time is imited to 20 minutes. Not enough lights in the room. Smell in the room was not welcoming at all.

More variety on the breakfast menu

The bed was made but it was not comfortable to walk around barefoot in the room and the bathroom had no ventilation. The complimentary breakfast was good just hard to get into as the serving room is very narrow compared to the seating. The staff were subpar and no helpful outside of giving you a key and telling you what amenities they had. We did not end up using the pool.

The room was decent and the location was incredible, but beware payment. I selected to pay when I arrived via Expedia. Despite choosing to pay at the property, they put a hold ($260 US) on my card 3 days before check in. When I arrived and paid in full with a different card, they did not remove the hold. It’s been 3 days since check in and my money has not been returned. I asked the front desk and was told it can take up to 8 business days for the money to be released. So it’s a nice enough place to stay, but do not count on being able to wait to pay till you get there.

The pool is dirty there is dead skin floating on top of the hot tub and the Jets don't really work properly. Breakfast is okay and the rooms are clean. If you need to stay somewhere on a budget close to the Falls this is your place. $30 a day to park.

Breakfast was descent, hotel smells humid and bad, old smelling.