Nice room and very clean

This review pertains to the policy decisions made by the Hotel itself. My spouse and I had to cancel our stay because of a last minute health issue on the day of our stay. We notified the hotel and requested a credit/refund so we could reschedule (even though we were cancelling less than 24 hrs prior to stay). We had also prepaid our breakfast for the following day. The hotel decided they would NOT honor our request and so, we lost our money and were not able to reschedule. This was supposed to be a nice 26 wedding anniversary stay but for unexpected medical reasons we couldn’t attend. Needless to say, I will never EVER book with this hotel, or any other Hilton brand in the future, and will be sharing my experience with others. This hotel management staff showed no compassion for their customers whatsoever.

Wonderful hotel. Fantastic restaurants and spa. Very clean, large rooms. Staying here is a great experience for a one night get away staycation.

Our room was upgraded which was a pleasant surprise

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The hotel was excellent. Disappointed with the room service food. The pizza dough was so thin in the middle of the pizza that the toppings we falling through whatever dough there was.

Clean room.

Perfect

I liked everything about this stay. Hotel is clean, staff is welcoming and the installations are nothing but perfect. TY

Room was great size, staff were very friendly and very accommodating to all our requests. Loved the amenities the outdoor salt hot pool and bars. The only thing missing was breakfast was not included, was an extra cost.

Welcoming staff and clean room

Clean room, very comfy beds, amenities and proximity to the casino and restaurants without having to step outside

Have been there many times, and will go back again.

We arrived at noon and our rooms were ready and big surprise with both rooms receiving a free upgrade to a King Suite! What a beautiful room and great surprise. On our check-out date, we asked for a 2 hour late check-out..they granted it to us with 1 of our rooms at no charge. We requested 2 rooms next to each other, and that was done as well! Room spotless, baggage service excellent. We had breakfast included and it was well worth the extra $ added to reservation. Full breakfast buffet! We came here for the looks and they were fantastic! Heated outdoor pool at 88 degrees and 2 hot tubs outside at 100 degrees! Indoor pool and hot tub also fabulous! Steam room in both men and women changing room. Attached to casino so a short indoor walk! Dinner at casino restaurant Banco… great value for $. Free Thursday night comedy show which was very nice. All in all a fantastic stay!

Nice place

Yes rooms were spacious and clean

Clean,good staff, good breakfast.

Needs a renovation, more attention to their room service meals. Other than that, staff is always great

Clean Clean Clean Friendy

Problème avec le prix J’ai eu la chambre a 391.52$ taxe incluse. J’ai avisé que j’avais deux personnes avec m’i et on m’a dit que c’est 25$/personne supplémentaire. Jai dit ok. Je suis facturé a 549$ 2 personnes a 25$ chaque = 50$+ tx… Il y a quelqu’un qui n’a pas calculé adéquatement. Je vais devoir me battre pour rectifier la situation, ca termine mal un séjour. Tout ca pour 1 chambre que tu n’as meme pas 24h et qu’on fait juste dormir une nuit…