Hotel Gracery Ginza

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Overall Ratings & Reviews Hotel Gracery Ginza

Traveloka (114)
Other sources (1,003)
9.0
Exceptional
From 114 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.8

Meal

8.6

Location

9.3

Service and Facilites

8.9

People often mention about Hotel Gracery Ginza
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Staff Friendliness (4)
Room Space (4)
Wifi (3)
Ambiance (3)
Bedroom (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
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Traveler Reviews Hotel Gracery Ginza

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Customer reviews
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Lenny A.
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Staycation
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9.3
/10
Reviewed 3 week(s) ago
Good location near city center and shopping city center
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Strategic location, clean rooms, friendly service.
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S***n
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Leisure
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9.4
/10
Reviewed 13 week(s) ago
Great location. Self-service system luggage storage. No food allowed in the lounge area.
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M***a
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Leisure
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9.4
/10
Reviewed 14 week(s) ago
Surely we'll be back to stay here another time soon!
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n***a
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Leisure
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9.1
/10
Reviewed 15 week(s) ago
Staffs are very helpful and friendly, the room is very small
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D***o
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Leisure
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8.4
/10
Reviewed 23 week(s) ago
First time staying at this hotel. It was okay. The location was okay, near shops and malls.
1 people find it helpful
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Selina S.
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8.5
/10
Reviewed 23 week(s) ago
The staff are a bit unfriendly, even though I often stay here, but overall everything is okay.
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A***f
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Leisure
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9.0
/10
Reviewed 24 week(s) ago
Location was good, room very small, and the hotel staff very helpful.
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Fenny
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Leisure
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8.5
/10
Reviewed 41 week(s) ago
Good place and near Ginza store
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D***d
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9.4
/10
Reviewed 70 week(s) ago
Everything was great, except the communication with the customer. I arrived in Tokyo early at 7 a.m. However, during that day, there was a power outage and the hotel was locked and completely closed until 11 a.m. I was not able to keep my large luggage and hand-carry by the receptionist since the hotel was closed when I arrived, without any notification through email or phone. I ended up needing to carry around my luggage around the Ginza area while waiting for the hotel to open. There should be better communication with the guest, or at least have the hotel door open, so at least customers that arrive early can keep their luggage with the hotel while waiting for their 3 p.m. check-in time.
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J***n
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Leisure
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10.0
/10
Reviewed 72 week(s) ago
Location is close to the shopping center in Ginza. Room size is large and clean. Breakfast is very varied and delicious
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3 people find it helpful
A***d
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Leisure
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9.1
/10
Reviewed 84 week(s) ago
Great location, easy access to Ginza area, within walking distance to the crowds. Amenities are provided in the lobby. Easy check-in and check-out procedures. Room was a bit small but consider it normal in Ginza area. Water and ice cubes machine are provided on the floor.
3 people find it helpful
A***t
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Leisure
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10.0
/10
Reviewed 95 week(s) ago
Good location. Good service. Good price. Good cleanliness. If you go to Ginza, you will definitely come back to this hotel 😍.
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3 people find it helpful
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Akitoshi I.
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9.4
/10
Reviewed 105 week(s) ago
このホテルは昔から利用しています。 清潔で利便性の高い優れたホテルです。 また、ロビー階での朝食サービスはとても美味しくいただけますよ。
1 people find it helpful
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Suzanna Y.
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Leisure
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10.0
/10
Reviewed 109 week(s) ago
Nice and clean room. Good breakfast.
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Riny Chindrawa
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8.5
/10
Reviewed 112 week(s) ago
Nice stay, near to station, good breakfast.
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Sarawut W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 115 week(s) ago
Room size is small as same as other hotels in Tokyo. Location is good. However, the facility is quite old. Good service. Compared to the price, it is a value.
1 people find it helpful
Hermawan T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 118 week(s) ago
Nice location, nice room, nice staffs.
2 people find it helpful
juliawati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 118 week(s) ago
Fasilutas lengkap, hanya kamar kecil.
2 people find it helpful
Mohammad YogaBaskoro
icon-origin-TRAVELOKA
8.8
/10
Reviewed 119 week(s) ago
Lokasinya luar biasa, di sebelah Gsix. Dekat dengan semua toko yang menjadi ikon Ginza. Kamarnya oke, standar di Tokyo yang memang sempit dengan konsep minimalis. Kamar mandi kalau badan agak besar akan sulit manuver. Pelayanan oke dan sangat baik, namun kami ada keluhan walaupun sudah upgrade dan infokan membawa anak dan juga bersedia di-extra charge atas itu hotel tidak menyediakan extra bantal, hanya handuk yang ditambahkan. Yang paling bagus adalah adanya dispenser yang bisa membuat kita refill air putih kapan pun dan berapa banyak pun.
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4 people find it helpful
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