Great facility and, more importantly, the people working there. I have a flight at 6 AM, and despite not asking to go, breakfast was ready, as well as constant contact with the taxi to avoid delays. Great night crew and outstanding facilities.

Great people, restaurant, and location S well great facilities Great indoor parking

Clean, comfortable, in a central location. Friendly staff and great food for breakfast and dinner. It was nice to have a restaurant in the hotel.

Very nice stay. Had everything you need for a comfortable stay. The hotel rooms could dovwith some updating.

My wife and I loved this hotel, everything was outstanding, especially the customer service. As soon as we arrived to the moment we departed.

The staff was amazing manager pablo and his team, including the evening check in crew and the morning staff we absolutely wonderful. We've been in chile 3 months, this is hands down the service we have received. I thank them from the bottom of my heart for going above and beyond with the service.

Good

Very nice

Great staff

Clean Room and Friendly Staff

It was great

No issues checking in after midnight or getting a taxi to the airport early in the morning. Rooms are similar to what you might get at an airport hotel in the states except that the furniture is higher quality and there's a coffee pod machine. Simple continental breakfast provided, roads around the property can be noisy as locals regularly use their horns, fairly steep hill between the hotel and town centre. Room included mini-fridge and water bottles. Felt more coffee pods could have been provided on a daily basis and the pod machines could have been better (need to tilt the cups to get them under the nozzel). Generally quiet but there can be noise from other guests. Main issues with the room were the lower floors don't have the city / coastal views advertised and they're very dark in the evenings (insufficient lighting). Good wifi, very helpful front desk staff.

Reasonable price for a 4 stars hotel.

Nice rooms, welcoming staff. Evening bar/ lounge had live music which was enjoyable.

Great stay, all facilities were excellent and the staff were so helpful. Would recommend if staying in Puerto Montt.

Best overall experience

Good excursion from hotel.

After trekking at Torres del Paine, we needed pampering

A nicely renovated hotel Great staff, very friendly Free breakfast was very busy We had a coffee machine in our room and you are Not allowed to use it after the first night. They even removed the cups We were there 3 nights Would be nice to have a coffee each morning NOT only the first morning They let us have a late check out which was great

We were very impressed and enjoyed our stay. Very friendly and helpful staff. Thank you