The location is amazing, the view out onto the late is stunning! With a lovely balcony area where you can go out and sit. Currently it’s going through renovations so you can’t use the outside area at all - this was a shame because it was one of the biggest appeals to me when booking. We got complimentary access to the indoor spa, where they have drinks you can take pool side, really good amenities there. The WiFi was awful in our room, only worked a couple times. The room wasn’t clean enough, kept finding stray hairs in the bed and on the floor. Needed more shower gel - one small sample size for 2 people all weekend wasn’t enough. The breakfast options were really good, we got less food on the Sunday when we went for a later breakfast, so better to go early if you’re hungry. We ate at the restaurant both nights, lovely fish & chips available.

Room was clean. Bathroom was stained and could be maintained better. Renovation works were noisy and disruptive

Super nice stay, plenty of facilities to relax. Spa was heavenly, would defo come back.

Breakfast was excellent. Very good quality and service. Spa very good also and of course beautiful views. Only negative noise outside early morning due to renovations.

Despite the renovations going on, our stay was not affected. The room was lovely with a great view of the lake, thr view from the restaurant and balcony were amazing, The staff were friendly and helpful. Would definitely like to visit again.

Good value for money with the spa. Room could have cleaner as had a few bugs. Views were great.

This should remain close during refurbishment. No way this can be a 4 star.

The hotel is set in a beautiful location with stunning views overlooking Lake Windermere. The staff are lovely, efficient, and professional- we were even allowed to check in early and received a wonderful room upgrade on arrival! A few small improvements would make the experience even better: Cleanliness- There were a few spiderwebs on our ceiling that were missed during room prep. Amenities- For a 4-star hotel, we missed having a mini-fridge in the room. Complimentary bottled water in the room (rather than having to request it at reception) would also be a great touch. Toiletries- We were only provided one set of shampoo, shower gel, and soap, with no conditioner. For two guests, two full sets including conditioner should be standard. Aside from these minor points, it’s a lovely hotel and a great choice if you’re looking for a quiet, romantic getaway with your partner!

It was great stay, view from room was amazing, breakfast was delicious and staff was helpful :)

Don’t be fooled by the exterior. Very welcoming reception area and tentative staff with amazing views across the lake. Great food and choice at the bar makes for a perfect stay just a short bus ride from the hussle of the town

The bed sheets felt a bit tight, and it would be helpful if the rooms had a telephone to allow guests to easily communicate with reception when needed.

Hotel nice and clean. Evening meal really good quality. Full English breakfast not so good. Hotel informed us about building work after we booked. Not great should have informed us before hand

Staff very helpful , meal in restaurant was very good and not overly priced for a hotel . Breakfast just let it down .

The room and spa were both excellent and the staff helpful and friendly. The only negative was the breakfast, poor quality and the English Breakfast was cold.

We really like staying here, nice atmosphere and really relaxing, 2nd time we've stayed here and we will be looking forward to going back. All in all a really nice pleasant experience.

We had a lovely stay. The room and facilities were all clean and well kept. There is nothing that could have made this trip better, thankyou!

Absolutely loved our stay here! 10/10 for everything!!! Would highly recommend! We will be back again! The views as well! Even tho we only got the snug room the view from the restaurant balcony was exquisite!! I have to say the room its self was lovely!

Best place to stay in Windermere by far!

The location and views are amazing. Over looks lake Windermere and 10.mins in the car to Windermere on Bowness. The staff were lovely. The room lovely. Very comfortable bed. Loved the private hot tub. The Spa facilities really good. The outside spa is being updated so that was out of use which was a shame as the weather was so warm. Only criticisms were the shower cubicle tiles in our room weren't as clean as they should have been. However this was soon rectified once the staff were made aware. The sink made a gurggling sound after use for 5 mins or so but not major, and we would have liked black out curtains. It was dark but some light creeping in waking us up earlier than we would have liked They did offer us a free upgrade but we decided to stay in the room we had. As the upgrade was near the work being done on the spa and our room was lovely and quiet. Good job we took our own toiletries as they only provided 1 tiny tube shampoo and shower gel for 2 people for 2 nights. We did ask for more but none given. Think they forgot. For anyone with a mobility disability there are no lifts and not wheelchair friendly. Would have been useful to have had a fridge in the room to keep water cool and fresh. Breakfast was delicious and you could sit out overlooking the lake. Over all we had an amazing stay and we would definitely stay there again.

Staff were very accomodating and the views onto Lake Windermere were beautiful. The hotel is well situated with a short drive into Bowness and easy access to the other lakes surrounding. We really enjoyed making use of the spa facilities.