8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews The Royal Hotel

Number of reviews per page
20
40
Top reviews
Mollie
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Avoid This Hotel If You Value Sleep! We have enjoyed several stays at this hotel in previous years. It is an historic 3-star Georgian hotel, built in early 19th century, so no double-glazing and air-con here! However do not stay here now, if you want a guaranteed sleep! We stayed overnight on a Friday and suffered blaring music from a neighbouring club. We are not party poopers, and understand a seaside town in summer will be busy with people enjoying themselves, but not until 4am! The street immediately outside the hotel was packed with people shouting and screaming, there were even girls lying in the middle of the road. The windows offered no soundproofing against the street chaos as the heavy music and shouting did not stop until 4am. I certainly wasn't going to get dressed at that time to go down 2 floors to complain. In the morning we were told numerous complaints had been made against the club, to no avail. We were also told that we should have asked for a quiet room when we booked! Does anyone want to be kept awake until 4am? Clearly the Premier Inn's good night guarantee does not apply here! So no bed, and a hearty breakfast was also then off limits, as we just wanted to drive home and have a decent sleep, so we simply had cups of coffee and fruit The buffet did look first class too.. The staff had been very helpful, but after complaining we did expect some compensation; a reduced offer for a future stay or a partial refund perhaps; but sadly we got nothing.
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Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, steps from the seafront. Clean rooms, friendly & helpful staff. Ate in the bar downstairs, excellent food & menu. Car parking onsite a huge bonus. Thank you to all at Royal for a great stay.
Ann
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The weather has been unbearable they only have table fans not good enough for this weather. Could do with ceiling fans to help.Other than that we love the place we find it comfortable we go every 3 months every thing is on the door step Town a couple minutes walk the sands the same.good food.But the menu has been altered since we went march, more choice then.
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Jayne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly. Room was clean.
Nigel
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was excellent value for a 3 star it had 3 car parking which was a massive help and the hotel was perfectly situated near the sea front.
Sue
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Generally very good experience as usual, excellent housekeeping staff. It would be useful to provide a small fridge especially in this warm weather.breakfast, more fruit options could be provided for breakfast, as could maybe a choice of an omelette or fish option.
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Royal gave us everything we required for a great weekend in Weston Super-mare. I would advise anyone to use this hotel.
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were really helpful to provide breakfast early on Saturday, so we didn’t miss out.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel very dated need a lick of paint also needs refreshing up.Breakfast very nice.
Denise
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cleanliness throughout the hotel was first class and the room was most welcoming .
Andy
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Internal steps in the room were interesting, room was clean and a good size
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was really good, well cooked, hot and very tasty. The staff were very helpful. Location spot on. We were on an end room over the car park and there were security lights on a timer , so they shone into the room . There were blinds but didn't shut out the light. I would definitely go again, loved our week there .
Trevor
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not have any meals. Room was excellent except for steps down to bathroom. House keeping was excellent with tea coffee and biscuits topped up each day also towels changed when required. Staff were cheerful and friendly. Only concern was sometimes noise from large vent pipe at end of the hotel. Would definitely use hotel again but ask for room at other end of the hotel.
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Philipl
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mattress in room was very well worn past it’s sell by date. Springs caused my wife to have a bad back Dining choice very limited. Location excellent. Convenient car park
Anita
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were allocated room 308. Up the back stairs and along narrow corridors. The room was small and dark. The bathroom was tiny. The window overlooked the back yard, the dustbins and a huge extractor fan. The wind howled around the yard like a vortex. The staff were pleasant and the breakfast was nice. Location was near to the front and parking was free to residents.
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Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location with plenty of onsite parking. Would recommend.
CHARLOTTE
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We always stay at the Royal Hotel if we are in WSM for the night. In terms of being in a central location it can't be beaten. It's a traditional and spacious hotel. The staff always go above and beyond to assist you. It's a beautiful, old building. We had a twin room and the bathroom was larger than my living room. Wonderful sea views. I miss the view already! Very highly recommended. Haven't tried the food sadly but it looks delicious!
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Wallace
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great stay, good location rooms a bit tired but clean friendly staff and great breakfast
Robert
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location for walk along the prom.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were helpful and friendly on first arriving - the room was clean and suitable - the bar staff were friendly - We ate the Carvery on Sundsy which was lovely and we also had breakfast in the morning which was also lovely - make sure to book for evening meal as its very popular
Number of reviews per page
20
40