Such a unique place to stay! Comfortable bed and rooms. Rooftop hot tub was a very fun experience. Hotel staff are exceptional! They really go the extra mile to make your stay special.

The hottest ever

Words truly cannot describe how much I loved our stay at Monastery Estate Venetian Harbor in Chania. It’s the perfect place to stay right in the heart of Old Town, surrounded by charming shops and incredible food. Our room was spotless and beautifully designed, featuring a cozy bathtub and a lovely private outdoor area with a hot tub, such a relaxing touch. What truly made our experience unforgettable though, were the two concierges, Maria and Vaggelis. They were the most accommodating, kind, and genuinely sincere hotel staff I have ever encountered. Every time my husband and I came downstairs, one of them would greet us with a warm smile and friendly conversation. They recommended the best restaurants in town and made us feel instantly at home. We were only in Chania for three days, but I would have gladly stayed longer just because of them. Thank you, Maria and Vaggelis, for making our honeymoon as magical as it was. We can’t wait to return one day!

Everything about our stay was superb - the room, the service (morning breakfast & room cleaning) and especially the front desk personnel and their very personalized attention to our requests for information, advice and assistance. We would definitely stay at the Monastery Estate Venetian Harbor when visiting Chania again.

The ladies working were extremely helpful, clean room, and very cool property. Great breakfast

The property wasnvery nice and the staff are extremely helpful

Great breakfast!

Great location. Very friendly and helpful staff Very lovely old building. Unfortunately sleek, minimal design lacked any kind of soft chair or furnishing in the room. The air conditioning was controlled at reception. User unfriendly. Despite requesting some warmth we froze. This was particularly bad our first night. The breakfast was good.

The hotel was in a great location walking distance to many attractions, restaurants and shops. Though small the hotel was well appointed with an indoor pool, spa services and a great restaurant that served an amazing breakfast. My personal favorite was the Cretan breakfast for 2, the yogurt is the creamiest I've ever had. The room was comfortable and spacious and had everything you need. The best part of it all was the staff who went above and beyond providing recommendations and simply ensuring we had the absolute best stay. Huge shout out to Georgina and Maria who made our short time in Chania extra special.

Everything about this hotel was perfect

Excellent location, staff super helpful and friendly. Clean and tidy with twice a day room service. Only down side was TV didn't work for 4 days despite being brought to house keeping attention which minor but not a true 4 / 5 star service. Wouldn't hesitate to stay again.

Incredible service from the reception

There are not enough good things I can say about this property. It’s beautiful and the staff tend to your every need. Great location. Treat yourself to a stay here. The breakfast is so good, and the staff is so welcoming.

Beautiful hotel with exceptional customer service.

We loved our time at this hotel. The staff were extremely helpful and the hotel and room were lovely. We can’t wait to return !

The staff were fantastic and will definitely recommends this hotel to friends!

The property is very charming and the staff are lovely, super friendly and helpful. The room was very comfortable, unfortunately our room was above a busy street with bars and restaurants below and we stayed on Friday and Saturday night so be aware of this factor if you are a light sleeper. We loved the private plunge pool which you can book for an hour once per day during your stay. Its not heated but super refreshing after a hot day in Chania and you can warm up in the hot tub afterwards. The food was delicious, had amazing beef for dinner which was the nicest meal i had all week. Breakfast is also super tasty with pastries and eggs cooked to order from a la carte menu. We loved our visit to the Monastery Estate!

Helpful and friendly staff with nice rooms amazing breakfast and clean while taking care of property. Amazing location central yet quiet. No gym that I can recall and pool basically a small, indoor dipping area.

We loved everything about this hotel. From its unique design and history to its beautifully quiet and yet central location. We enjoyed the restaurant for both breakfast and dinner and couldn’t fault the staff. From the housekeeping staff through to the receptionists and their welcome (also very helpful for our car hire pick up) through to the dining staff. We felt very fortunate to be able to start our Crete vacation here.

Amazing location, top tier service.