Centro Westside by Rotana

Explore Centro Westside by Rotana
8.2
Very Good
From 741 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews Centro Westside by Rotana

Number of reviews per page
20
40
Top reviews
mohammed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Thank u for every things 🙏
Aylin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, modern hotel with spacious rooms and friendly staff. Facilities are well maintained. Great value for money and comfortable stay overall.
Aylin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an excellent stay at Centro WestSide by Rotana. The highlight of my visit was the spacious Centro Corner suite, which offered plenty of space to relax and a beautiful city view. The large bathtub was a wonderful addition and made the stay feel even more luxurious. The room was spotless, modern, and very comfortable. The staff were professional, welcoming, and always ready to assist with any request. I highly recommend Centro WestSide by Rotana to anyone visiting Istanbul and would gladly stay here again.
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Vivek
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice experience
Jerzy
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Definitely not a 5 star hotel. The bathroom had a peculiar odour. The air conditioning didn’t work. I was given another guest’s Ron at check-in
Md
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There is no walking path to the Mall of Istanbul from the hotel. The only way is via vehicle or taxi. The hotel location is very bad and taxi drivers get lost finding the hotel. The service is horrendous for a 5 star hotel. The hotel should be rated a 3 star hotel. It took almost hour and a half for room service. The rooms are not sound proof, you can hear all the noise from adjacent rooms. Overall, had one of the worst experiences in my hotel stays.
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Philip
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Spa, Gym, and pool was great. The staff was lovely too
Besim
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When you enter the hotel no one help you specially resepsiyon very poor service
ANWAR
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good service and excellent service
Marykathryn
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is absolutely not a 5 star hotel. I changed my room 3 times for a 9 night stay in which I stayed 3 of them in the hospital. when I first arrived to the hotel my room was so dirty. Every single surface was dirty. I requested to change my room. The next room was a little better. However, the construction outside was unbearable. I didn’t care at the time because I was checking into the hospital for surgery the following night. upon arriving back to the hotel post operation, needing a lot of rest, I could not sleep because the construction noise was unbelievably loud. I called Expedia right away asking for assistance. They informed me that a member name MERT, would be calling me and switching my room and that they would assist me with my Bags because I was not able to lift due to the surgery. I waited and still no call. I went downstairs, and he informed me that there’s currently no rooms available and to try again later. However, I kept pushing back and automatically he was able to assign me a room right away, which lets me know he was just lying and being lazy. The bag guy in the front eventually came to my room and gave me an attitude because all my bags were not packed and I expressed to him that I can’t lift that’s why I needed his help. I would have gave him a nice tip if he was not so rude. The 3rd room was much better and the noise went away. That night, I was awaken in my sleep as there was a couple entering my room . This was beyond starling as a single female in a
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ALI
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I would not stay at this hotel again.
Hamid
icon-Family
Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is a 3 star maximum! If you except a five star don’t go there
HANI
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8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Hotel in General is very good, especially the staff. However, I found the SPA especially the Sauna and Steam rooms need to be upgraded, maintained better.
Farah
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room is not the same level as other Rotana brand hotels we have stayed in. It was a bit worn down and very odd shaped. There were two lights burned out and bathroom was
artem
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room and room service was very helpful. Breakfast was very local so you enjoy the traditional cuisine.
Ahmed Saleh Ali
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

One of my favourite places
Saeed
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel location is a little bit in a heavy traffic area, for example the Mall of İstanbul which you can see it across the freeway, there is no walkway to it, going there is only by car or taxi usually takes 20-30 minutes due to heavy traffic.
Ahmed
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing place to stay and it’s very close the the mall
Amita
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I had a wonderful stay at the **Rotana Hotel during my solo trip to Turkey. The staff were incredibly kind and welcoming, and the service was excellent throughout my stay. The location was about 25-30 mins from all the tourist places. Traveling alone can sometimes feel overwhelming, but the team here made me feel comfortable and well taken care of. I would definitely recommend staying here.
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Orzujon
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing service , clean room and also Mr.Umut from the reception upgraded my room without any extra charge , very good location beautiful hotel great staff members
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