Merlynn Park Hotel

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Overall Ratings & Reviews Merlynn Park Hotel

Traveloka (21,785)
Other sources (193)
8.6
Very Good
From 21,785 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Merlynn Park Hotel
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Variety (536)
Room Space (523)
Staff Friendliness (516)
Taste (484)
Bedroom (472)
Family Friendly (432)
Bathroom (419)
Ambiance (416)
Hotel Area (414)
Distance to City Center (411)
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Traveler Reviews Merlynn Park Hotel

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Customer reviews
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syahrul
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9.4
/10
Reviewed 1 day(s) ago
Friendly, informative staff, maximum service.
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2 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Mr. Syahrul, Sincerely, Merlynn Park Hotel. Thank you so much for your positive review. We are delighted to hear that you had a wonderful experience with us, especially the friendliness, comprehensive information, and excellent service from our team. Your compliments are a vital motivation for our entire team to continuously provide the best possible service and ensure that all guests feel comfortable and well cared for throughout their stay at our hotel. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, Adolf Gustaf, General Manager
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S***i
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9.7
/10
Reviewed 2 day(s) ago
Maintain cleanliness and food variety. Improve the parking and barbecue areas/ambiance, as well as the quantity and variety of food.
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J***r
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Leisure
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10.0
/10
Reviewed 2 day(s) ago
The staff are friendly, the rooms are spacious and clean, but please add more plugs.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with the friendliness of our staff and the comfort of the spacious and clean rooms. We especially appreciate your suggestion regarding the availability of power outlets in the rooms. This feedback is taken seriously by us and we will forward it to the relevant team for evaluation and consideration in order to improve guest comfort. Thank you for choosing to stay with us. We hope to welcome you back on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, Adolf Gustaf, General Manager
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a***a
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10.0
/10
Reviewed 2 day(s) ago
Everything is really good, the staff, the rooms, everything.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your kind and impressive review. We are delighted to hear that you were satisfied with your stay at our hotel, especially the service from our staff, the comfort of the rooms, and the overall amenities we provided. Your compliments and support motivate our entire team to strive for the best service and ensure every guest has a comfortable and memorable stay. We hope to welcome you back on your next visit and provide you with the same or even better experience. Sincerely, Adolf Gustaf, General Manager
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S***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 3 day(s) ago
Friendly staff, varied food, comfortable rooms.
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1 people find it helpful
Nia I.
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Staycation
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10.0
/10
Reviewed 3 day(s) ago
My family and I were celebrating our anniversary, and this was our second time at this hotel. I was very pleased with this second experience, as it was exactly what I requested, the staff was friendly, and the breakfast was delicious.
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Verified Traveler
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8.8
/10
Reviewed 4 day(s) ago
Overall, it was pretty decent for the price I am paying for. Location-wise, not the best as there was ongoing construction around the precinct. Cleanliness can be improved as well, given it's a local 5-star hotel. Gym equipment is quite old, but I am okay with it; not sure about the general public. The swimming pool is quite good, to be honest; they still have showering facilities. Room-wise, it is okay, not the best but decent. Can be cleaner, but the room was spacious. Food was quite decent (breakfast), nothing much to complain about. I think overall I would give this a 4/5 given the price I am paying for.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you very much for taking the time to share your thoughtful and detailed feedback regarding your recent stay with us. We truly appreciate your kind rating and are grateful to know that, overall, you found your experience to be pleasant and that our hotel offered good value for your stay. We are pleased to hear that you enjoyed the spaciousness of your room, our swimming pool facilities, and the breakfast selection. Your positive comments are sincerely appreciated and will be shared with our team as encouragement to continue delivering a comfortable and enjoyable experience for our guests. At the same time, please accept our sincere apologies for the areas in which we did not fully meet your expectations. We regret any inconvenience caused by the ongoing construction in the surrounding area. We also take note of your observations regarding cleanliness, the condition of the gym equipment, and the overall room condition. Your feedback is particularly valuable to us, as it allows us to identify areas where further attention and improvement are required. Please be assured that your comments have been taken seriously and will be communicated to the respective departments for further review and improvement. We remain committed to maintaining the standards expected of a five-star property and to continuously enhancing the quality of our facilities and services. Thank you once again for your honest feedback and for choosing to stay with us. We sincerely hope to have the pleasure of welcoming you back on a future occasion and providing you with a more refined and memorable experience. Best Regards, Adolf Gustaf General Manager
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It was a really comfortable stay here, a hotel with complete facilities. The food was super complete and delicious. The service was friendly. I think staying at this hotel is a must if you're in Jakarta, huhu. The Merlyn Hotel is the most comfortable.
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Accommodation's Reply
03 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and appreciation of Merlynn Park Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed the facilities we provided, including our diverse menu and the friendly service from our entire team. Your satisfaction and comfort are our top priority, and such positive reviews motivate us to continue maintaining and improving the quality of our service. Thank you for choosing Merlynn Park Hotel as your accommodation during your stay in Jakarta. We hope to welcome you again and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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u***i
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10.0
/10
Reviewed 1 week(s) ago
Great, clean, spacious rooms, good service, delicious food.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your positive review and compliments. We are delighted to hear that you were satisfied with the cleanliness and spaciousness of the rooms and impressed with our service. We are also pleased that you enjoyed the food we served. Your satisfaction and comfort are our top priority. Your review encourages our entire team to continue maintaining and improving the quality of our services and facilities. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Thank you for choosing us, and we look forward to seeing you again. Sincerely, Adolf Gustaf, General Manager
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S***A
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10.0
/10
Reviewed 1 week(s) ago
Top is the best Merlyn Park Hotel.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you very much for your wonderful review and kind words about Merlynn Park Hotel. We are truly delighted to know that you had a pleasant experience with us and that you consider our hotel among the best. Your appreciation means a great deal to our entire team and inspires us to continue providing exceptional service and memorable experiences for every guest. We sincerely look forward to welcoming you back to Merlynn Park Hotel for another enjoyable stay. Thank you for choosing us and for your valued support. Best Regards, Adolf Gustaf General Manager
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly 5-star hotel staff 🌟. The view is also great, with the city lights of Monas. Clean and tidy.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your review and compliments. We are delighted to hear that you enjoyed the friendly service from our team and appreciated the cleanliness and orderliness of the hotel. We are also pleased that the view of the city lights and the beauty of the National Monument added to your comfort and positive impression during your stay. Your compliments are an encouragement to our entire team in providing the best service and maintaining the quality of our facilities. We hope to welcome you again and provide you with an even more memorable stay. Thank you for choosing and trusting us with your stay. See you again. Sincerely, Adolf Gustaf, General Manager
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Rodi Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Hello, just sharing my experience. When I arrived, I was greeted with warm smiles from the staff on duty. The check-in process was fast 🙂. When I entered the room, I happened to ask for a high floor because I wanted to see a good view and hoped to get a view of Monas. Because I wanted to have dinner, it turned out that I got a slightly disappointing one, but it's okay 😁. All the room facilities are very good, not disappointing, only the problem was on the TV, but after that it could be used well after the staff came. For the food, it's really the best, especially since it's 5-star class. The important point is that the food is really crazy delicious, my 15-month-old child ate it all 😀😀. And no less important, the staff for the restaurant are really thank you very much for making my little family's vacation memorable 🙏🙏🙏🙏. For those who want to go on vacation or want to stay overnight, especially in the Jakarta area, getting anywhere is easy. Let's stay at the @merlynn park hotel.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Mr. Rodi Y., Greetings from Merlynn Park Hotel. Thank you so much for taking the time to share your stay with us. We are delighted to hear that the warm welcome from our team and the quick check-in process left a positive impression on you from the moment you arrived. We strive to always provide friendly and efficient service to all our guests. Your compliments motivate our entire team to continue providing the best possible service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Thank you for choosing our hotel. Sincerely, Adolf Gustaf, General Manager
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Personally, I find this hotel to be very affordable in its class. Despite its low price, the service is excellent. I've stayed here twice. You can request room cleaning every day. Drinking water can be requested at any time, and the staff is very responsive and friendly.
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1 people find it helpful
Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your positive review and for choosing to stay at Merlynn Park Hotel for the second time. We deeply appreciate you taking the time and sharing your experience at our hotel. We are delighted to hear that you were satisfied with the pricing and amenities we offer, and with the quality of service from our team. Your compliments regarding the cleanliness of the room, the convenience of providing drinking water, and the speed and friendliness of the staff mean a great deal to us. Your satisfaction and comfort motivate the entire Merlynn Park Hotel team to continue striving to provide the best possible service to all our guests. We hope to welcome you back again on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Adolf Gustaf, General Manager
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M N
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
Where do I even begin. This is our second time at this hotel. The first time was fine, but this time it was not. We were told we are being upgraded to a Tiffany Suite and man is that option garbage. The room is big, but so what. We didn't have a mirror. The bed was not very comfortable. The electric sockets only work if you turn the lights on, and we had to spend an hour figuring out the right combination. If you turn off all lights, you can't charge your phone. If you turn them all on, same issue. Absolute bullshit. The water in the bathroom was fluctuating in temperature. The TV loves to turn itself off and is not responding half the time. During breakfast, it took us 10 minutes to find a seat with how crowded it was. The room service food was bad. The chicken smelled funny. And the room cleaners only cleaned our room at 12:30 PM after I gave them 50k IDR to do it in front of the schedule.
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Accommodation's Reply
22 Sep 2026
Dear M N, Warmest greetings from Merlynn Park Hotel. Thank you for taking the time to share your detailed feedback with us. We sincerely apologize that your second stay did not meet the standard you experienced during your first visit. We are particularly sorry to hear about the issues you encountered with the Tiffany Suite, including the room facilities, electrical sockets, bed comfort, fluctuating water temperature, and television. We understand how frustrating these inconveniences must have been, especially when you were expecting an upgraded experience. We also regret the difficulties you experienced during breakfast, the quality of the room service food, and the delay in housekeeping. Your comments regarding the chicken and the housekeeping arrangement are especially concerning, and we will be addressing these matters with the relevant teams to ensure they are properly reviewed and improved. We truly value your feedback, as it helps us identify areas where we need to do better. We hope you will allow us another opportunity to provide you with the comfortable and enjoyable experience you should have received from the beginning. Best Regards, Adolf Gustaf General Manager
Dianita R. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Early check-in is possible if the room is ready. The staff is friendly. The breakfast is varied and delicious. The swimming pool is spacious, making it a favorite place for family vacations.
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Accommodation's Reply
24 Sep 2026
Dear Ms. Dianita R. S., Greetings from Merlynn Park Hotel. Thank you very much for your review and compliments. We are delighted to hear that you enjoyed the early check-in when a room was available, the friendliness of our staff, and our varied and delicious breakfast. We are also pleased to hear that our swimming pool was one of your favorite amenities and that our hotel is a favorite place for family vacations. Thank you for trusting us to take care of your family's holiday. We hope to welcome you again and are ready to provide you with an even better stay experience. See you soon! Sincerely, Adolf Gustaf, General Manager
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alber f. e. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, breakfast is varied
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Accommodation's Reply
21 Sep 2026
Dear Mr. Albert, From Merlynn Park Hotel, we respectfully thank you for your review and appreciation of Merlynn Park Hotel. We are delighted to hear that you enjoyed your comfortable stay and the varied breakfast options we offered. Your satisfaction and comfort are our top priority. We hope to welcome you back to Merlynn Park Hotel again for another memorable stay. Sincerely, Adolf Gustaf, General Manager
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Ratna N.
icon-Leisure
Leisure
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9.7
/10
Reviewed 3 week(s) ago
I like staying at this hotel because it's clean, quiet, and the rooms are clean and large. The food is plentiful. The security is good.
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1 people find it helpful
Accommodation's Reply
23 Sep 2026
Dear Ms. Ratana N., Merlynn Park Hotel extends its highest regards. Thank you for your excellent review and for your continued trust in choosing our hotel as your accommodation. We are delighted to hear that you enjoyed the hotel's tranquil atmosphere, the cleanliness and comfort of the spacious rooms, the diverse food options, and the friendliness and service of our security team. We deeply appreciate your compliments. Positive guest experiences motivate us to maintain and continuously improve the quality of our services and facilities. We are honored to have been chosen by you. We hope to welcome you back again and have the opportunity to provide you with another comfortable and memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly, the food menu is varied and delicious, the rooms are spacious, in short, the first impression of staying at this hotel is very satisfying.
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review and compliments. We are delighted to hear that you enjoyed your stay, especially the friendly service, the diverse and delicious food, and the spacious comfort of the rooms. Guest satisfaction and comfort are our top priority. We will continue to strive to improve our services to ensure that every visit is a memorable experience. We hope to welcome you back again and provide you with an even better stay next time. Sincerely, Adolf Gustaf, General Manager
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
5 stars that are really worth it in Jakarta, delicious food, friendly staff
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and compliments. We are delighted to hear that you were satisfied with the quality of our food and the friendly service from our team. Your satisfaction and comfort are our top priority. We will continue to strive to maintain and improve the quality of our food and service. Thank you very much for your trust and we hope to welcome you back in the future. Sincerely, Adolf Gustaf, General Manager
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E***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Excellent stay. Wonderful breakfast and spacious rooms.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you had an excellent stay and enjoyed our breakfast as well as the spaciousness and comfort of our rooms. Your kind words are truly appreciated and mean a great deal to our entire team. We are always committed to ensuring that our guests have a comfortable, enjoyable, and memorable experience throughout their stay. We sincerely look forward to welcoming you back and providing you with another exceptional stay in the future. Best Regards, Adolf Gustaf General Manager
Number of reviews per page
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