Merlynn Park Hotel

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Overall Ratings & Reviews Merlynn Park Hotel

Traveloka (22,011)
Other sources (192)
8.6
Very Good
From 22,011 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Merlynn Park Hotel
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Variety (515)
Room Space (498)
Staff Friendliness (491)
Taste (465)
Bedroom (448)
Family Friendly (416)
Ambiance (402)
Bathroom (398)
Distance to City Center (396)
Hotel Area (395)
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Traveler Reviews Merlynn Park Hotel

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Customer reviews
Prisca M. D.
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Staycation
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8.5
/10
Reviewed 5 day(s) ago
The room is spacious, and the food is delicious.
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Accommodation's Reply
12 Aug 2026
Dear Ms. Prisca M.D., This is a message from Merlynn Park Hotel expressing our gratitude for your positive review. We are delighted to hear that you enjoyed the comfort of the spacious rooms and the food we served. Your compliments mean a great deal to us and encourage our entire team to continue striving for the best service and experience. We look forward to welcoming you back to Merlynn Park Hotel Jakarta on your next visit. Sincerely, Adolf Gustaf, General Manager
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Hari d.
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
Great, okay, and will be back again.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Mr. Hari D., This is a brief message from Merlynn Park Hotel. Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay with us and plan to return. We are pleased to have provided you with excellent service. We hope to welcome you back to Merlynn Park Hotel Jakarta on your next visit. Sincerely, Adolf Gustaf, General Manager
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H***d
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Business
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8.8
/10
Reviewed 5 day(s) ago
The hotel room is very spacious. However, the electricity ports are limited and not conveniently located.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Warmest greeting from Merlynn Park Hotel Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the spaciousness of your room. At the same time, we sincerely apologize for the inconvenience caused by the limited number and placement of the electrical outlets. Please be assured that we truly value your feedback, and we will share your comments with our relevant team as we continue to look for ways to improve the comfort and convenience of our guests. We greatly appreciate your stay with us and hope to have the pleasure of welcoming you back to Merlynn Park Hotel Jakarta for an even more comfortable experience. Best Regards, Adolf Gustaf General Manager
A***o
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Holidays with family are fun here.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that your family vacation was even more enjoyable during your stay at Merlynn Park Hotel Jakarta. We sincerely hope to welcome you and your family back again for an even more memorable stay next time. Thank you for trusting us with your vacation. Sincerely, Adolf Gustaf, General Manager
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I***n
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Staycation
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9.4
/10
Reviewed 6 day(s) ago
Nice and clean hotel, polite staff!
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Warmest greeting from Merlynn Park Hotel Thank you very much for your kind and positive feedback. We are delighted to hear that you found our hotel nice and clean, and that our team provided you with polite and attentive service. Your appreciation means a great deal to us and serves as a wonderful encouragement for our entire team to continue delivering warm hospitality and maintaining the highest standards of comfort and cleanliness. We truly appreciate your stay with us and look forward to welcoming you back to Merlynn Park Hotel Jakarta for another pleasant and memorable experience. Best Regards, Adolf Gustaf General Manager
N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It was a very comfortable stay at the Merlynn Hotel. The staff was friendly and helpful, and the parking claim process was also smooth. Thank you, Merlynn.
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Accommodation's Reply
07 Aug 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience staying at Merlynn Park Hotel Jakarta. We are delighted to hear that you enjoyed your stay and received friendly and attentive service from our entire team. We appreciate the smooth and convenient parking claim process. Your compliments are a vital driving force for us to continuously improve the quality of our service and provide the best possible guest experience. We look forward to welcoming you back to Merlynn Park Hotel Jakarta in the future. Sincerely, Adolf Gustaf, General Manager
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L***o
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8.8
/10
Reviewed 2 week(s) ago
The ice bucket doesn't use an ice cooler, just a regular bowl. The ice cubes are large, not cube ice, making it difficult to fill glasses because they stick together and are large. To scoop out the ice, you don't need an ice tong; you just use a dinner spoon.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced regarding the ice bucket service, which did not meet your expectations. We greatly appreciate your suggestions regarding the use of bowls instead of ice buckets, the ice cubes being too large and inconvenient to handle, and the lack of ice tongs and the use of spoons instead. We have forwarded this matter to our Food and Beverage team for immediate evaluation and improvement of the ice bucket service to ensure our standards of cleanliness, comfort, and service quality. Thank you for your valuable feedback. We hope to provide you with a better experience on your next stay. Sincerely, Adolf Gustaf, General Manager
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u***r
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Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
I had an experience making a reservation at the Merlyn Park Hotel through the app, but the hotel said it was full and there was a system error in the app. I was left waiting for two hours without any solution.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced during check-in. We understand that having to wait approximately two hours without receiving any confirmation is a very frustrating experience. Regarding the issue, we sincerely apologize for the synchronization problem with the booking system which affected your booking process. Although the issue was related to the booking system, we recognize that we still have a responsibility to provide better information and assistance throughout the process. Your feedback is very important to us and has been forwarded to the relevant team for evaluation so that our guest care process can be faster, communication better, and solutions can be implemented in the future. Once again, we apologize for this unpleasant experience and hope to have the opportunity to welcome you again with improved service. Sincerely, Adolf Gustaf, General Manager
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A***l
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10.0
/10
Reviewed 2 week(s) ago
Good service, delicious food, friendly staff.
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2 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your positive review of Merlynn Park Hotel Jakarta. We are delighted that you were impressed with our service, delicious food, and the friendliness of all our staff. Your review is invaluable and motivates us to continue providing the best service to all our guests. We appreciate your trust and sincerely hope to welcome you back to Merlynn Park Hotel Jakarta again for another memorable or perhaps even better stay. Sincerely, Adolf Gustaf, General Manager
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W***y
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
The room is nice and spacious too, unlike most hotels which are small for standard size.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for taking the time to share your positive review about your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you were comfortable with our spacious rooms and that they met your expectations. Your satisfaction and comfort are our joy and drive our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Merlynn Park Hotel Jakarta again and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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Ayu A.
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8.5
/10
Reviewed 2 week(s) ago
Delicious food, friendly service.
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Accommodation's Reply
31 Jul 2026
Dear Mr./Ms. Ayu A., Greetings from Merlynn Park Hotel. Thank you so much for taking the time to write such a positive review. We are delighted to hear that you enjoyed the food, the hospitality, and the service from our team. Your satisfaction is our joy and motivates us to continue providing the best service and memorable stays for all our guests. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with another memorable experience on your next visit. Sincerely, Adolf Gustaf, General Manager
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Well, the room is comfortable and clean.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for taking the time to write a positive review about your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you were comfortable and satisfied with the cleanliness of our rooms. Your comfort and satisfaction are our top priority and drive our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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Y***a
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Staycation
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9.7
/10
Reviewed 3 week(s) ago
Very satisfied. I loved the room, and my request for a view was fulfilled. The view from the room was beautiful, and the hotel was clean and smelled great. This hotel is perfect for bringing children, as there are play areas on almost every floor. The food was plentiful, but the taste was a bit lacking for a 5-star hotel. Everything else was good.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for taking the time to share your detailed experience and review of your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you were satisfied with your room, the view you requested, the cleanliness, and the comfortable and pleasant atmosphere of the hotel. We are also pleased to hear that the children's facilities and play areas available on multiple floors provided a memorable experience for you and your family. We are committed to continuously providing comfortable and family-friendly facilities for our guests. We also greatly appreciate your feedback regarding the taste of our food. We apologize if the quality of the food you dined did not meet your expectations. We will forward your feedback to our Food and Beverage team for evaluation and improvement so that we can further enhance the quality of our food. Thank you again for your valuable compliments and suggestions. We look forward to welcoming you and your family back to Merlynn Park Hotel Jakarta and providing you with an even more memorable stay. Sincerely, Adolf Gustaf, General Manager
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Triyanita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was given an early check-in at 12:00 PM because my husband had a meeting. The location is downtown, close to everything.
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Accommodation's Reply
31 Jul 2026
Dear Mrs. Triyanita, Sincerely yours, Merlynn Park Hotel. Thank you so much for taking the time to share your experience at Merlynn Park Hotel Jakarta. We are delighted to hear that you found our early check-in service beneficial, which provided you and your husband with a comfortable experience prior to your meeting. We are also pleased to hear that you appreciated our hotel's excellent location in the heart of the city, offering easy access to various locations in Jakarta. Your satisfaction and comfort are our pleasure. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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Franscoela C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Lovely views from the 7th floor (swimming pool). Good breakfast. Good service.
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Franscoela C, Warmest greeting from Merlynn Park Hotel Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the lovely views from our 7th-floor swimming pool, as well as our breakfast and service. Your kind appreciation means a great deal to our entire team and serves as wonderful encouragement for us to continue providing excellent service and memorable experiences to all our valued guests. We sincerely look forward to welcoming you back to Merlynn Park Hotel Jakarta and providing you with another pleasant and enjoyable stay. Best Regards, Adolf Gustaf General Manager
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
⭐⭐⭐⭐⭐ Amazing! A truly satisfying stay. The room was spacious, clean, and comfortable. All the staff were very friendly and the service was excellent. The breakfast was delicious with a super wide selection of menus, and the dining area was also spacious and comfortable. Plus, the exciting and lively 2026 World Cup screening of Argentina and Spain made the stay even more memorable. Overall, highly recommended, will definitely come back again!
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Merlynn Park Hotel would like to express our deepest gratitude for your positive review. We are delighted to hear that you had a very enjoyable stay at Merlynn Park Hotel Jakarta, from the spacious, clean, and comfortable rooms to the friendly welcome and excellent service from all our staff. We are also pleased to hear that you enjoyed our varied breakfast options and the spacious and comfortable atmosphere of our restaurant. We are honored to have been a part of your exciting and memorable moments while enjoying the 2026 FIFA World Cup with us. Thank you for your recommendation and trust. We look forward to welcoming you back to Merlynn Park Hotel Jakarta for an even more enjoyable and memorable experience on your next visit. Sincerely, Adolf Gustaf, General Manager
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T***a
icon-Business
Business
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9.1
/10
Reviewed 3 week(s) ago
Very happy to be able to stay here with very satisfying facilities and comfort.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Merlynn Park Hotel Jakarta and that you appreciated the facilities and amenities we provided. We appreciate your trust and look forward to welcoming you back for an even more memorable stay in the future. Sincerely, Adolf Gustaf, General Manager
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Linco D. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The food tastes a bit less delicious, but overall the facilities and other things are ok.
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Accommodation's Reply
27 Jul 2026
Dear Mr. Linco D.A., From Merlynn Park Hotel, Thank you for taking the time to provide a review and feedback. We apologize if the taste of the food we served did not meet your expectations. This feedback is very valuable to us and we will pass it on to the relevant team for evaluation and improvement in the future. Furthermore, we are pleased to hear that overall you were satisfied with the facilities and other aspects of your stay at Merlynn Park Hotel Jakarta. We hope to welcome you back again and provide you with an even better experience, including improved food quality and taste, on your next stay. Sincerely, Adolf Gustaf, General Manager
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septiani n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room is spacious and clean, the view from the room is also beautiful, the breakfast is okay, the staff is helpful and friendly, only because the hotel is high so waiting for the elevator is a bit long even though there are 3 elevators.
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Accommodation's Reply
23 Jul 2026
Dear Mr. Septiani N., Greetings from Merlynn Park Hotel. Thank you very much for taking the time to share your review and experience staying at Merlynn Park Hotel Jakarta. We are delighted to hear that you were comfortable with the spacious and clean room, enjoyed the beautiful views from your room, and were satisfied with the breakfast we provided. We are also pleased to hear that the friendliness and assistance of our team made your stay memorable. Furthermore, we apologize for any inconvenience you experienced regarding the sometimes long wait times for the elevator. As it is a high-rise hotel, we understand that elevator waiting times may increase, especially during peak hours. However, your feedback is very important to us, and we will use it as a basis for further evaluation to improve our comfort and services. Thank you again for your valuable review and feedback. We hope to welcome you back to Merlynn Park Hotel Jakarta and provide you with an even better and more memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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evy w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a wonderful stay here for my birthday. I received a complimentary cake and simple towel decorations. The room had a view of the National Monument (Monas) and a wide selection of breakfast options. The staff was very friendly. I hope to stay at this hotel again on my next trip to Jakarta.
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Accommodation's Reply
22 Jul 2026
Dear Ms. Evie W., Greetings from Merlynn Park Hotel. Thank you so much for taking the time to share your special experience during your stay at Merlynn Park Hotel. We are delighted to hear that you enjoyed celebrating your birthday with us and appreciated the simple cake and decorations we provided as a token of our gratitude. We are also pleased to hear that you enjoyed the view of the National Monument from your room, the varied breakfast options we offered, and the friendly service from our team throughout your stay. We are honored to have been a part of your special moments. We appreciate your hope to return and stay with us again on your next visit to Jakarta. We look forward to welcoming you again and providing you with an even more memorable and enjoyable stay. Sincerely, Adolf Gustaf, General Manager
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Number of reviews per page
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