B***y

Staycation

9.1

/10

Reviewed 7 hour(s) ago

We had breakfast at 8 o'clock after soaking in the warm water pool, when we arrived at the restaurant the food was almost all finished.

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R***a

Staycation

8.2

/10

Reviewed 2 day(s) ago

I had room 289, and the bathroom smelled strongly of sewage, which was quite disturbing. Please pay more attention to cleanliness.

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Z***a

Staycation

8.5

/10

Reviewed 6 day(s) ago

The hotel is clean, the location is strategic, and the breakfast is delicious. I always stay here when I go to Ciater.

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Accommodation's Reply

08 Nov 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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Tia M.

Staycation

9.1

/10

Reviewed 1 week(s) ago

Children love it here because it is far from the hustle and bustle of the city.

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Accommodation's Reply

08 Nov 2026

Dear Ms./Mrs. Tia M, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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T***a

Staycation

8.5

/10

Reviewed 1 week(s) ago

The kids had a great time playing here. It's truly perfect for a family vacation. The atmosphere is comfortable and the staff are helpful.

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Accommodation's Reply

08 Nov 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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Zul F.

Staycation

8.5

/10

Reviewed 2 week(s) ago

The atmosphere is calm, the hot spring pool is comfortable and there are many facilities.

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Accommodation's Reply

08 Nov 2026

Dear Mr./Mrs. Sul, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your hotel review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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R***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

It was so much fun... The family was happy too.

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Accommodation's Reply

25 Oct 2026

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R***a

8.5

/10

Reviewed 3 week(s) ago

A hotel with a beautiful atmosphere, very suitable for relaxing with family.

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Accommodation's Reply

25 Oct 2026

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Nining F.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Comfortable, clean rooms, great service, and friendly staff. 24-hour pool access, recreation areas, and a water park are included. Highly recommended for family vacations.

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Accommodation's Reply

01 Nov 2026

Dear Mr./Ms. Nining, We would like to thank you and your family for choosing Sariater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sariater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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M***a

10.0

/10

Reviewed 3 week(s) ago

The hotel staff were all kind and friendly. We also had breakfast, and all the food was delicious.

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Accommodation's Reply

25 Oct 2026

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Verified Traveler

9.0

/10

Reviewed 3 week(s) ago

For carpets and sofas that are not clean and dusty.

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Accommodation's Reply

01 Nov 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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Muhammad S.

8.8

/10

Reviewed 3 week(s) ago

It was a pleasant stay, with free access to the Mayangsari pool. I don't know if parking is free, but at least it was comfortable.

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Accommodation's Reply

25 Oct 2026

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Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

Friendly staff, excellent service, complete facilities, and no additional fees. Overall, I'm very satisfied.

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Accommodation's Reply

25 Oct 2026

Dear Valued Guests, We sincerely thank you and your family for choosing Sari Ater Hotel & Resort for your stay and vacation. We appreciate your feedback on our hotel and hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Head of Front Office

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Erna F.

10.0

/10

Reviewed 3 week(s) ago

Friendly staff, fast check-in, and a kind and efficient receptionist. Thank you.

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Accommodation's Reply

25 Oct 2026

Dear Ms./Mrs. Erna F., We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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E***h

6.8

/10

Reviewed 3 week(s) ago

The place was actually nice, but I got the bungalow suite in 307. The entrance was actually located under a large bamboo tree. It wasn't very comfortable, especially with sensitive children. The result was that I intended to sleep well on vacation, but I couldn't sleep at all. Just a suggestion: the room door should be positioned to the front, rather than making it look like you're entering through the back. It's really scary at night.

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Accommodation's Reply

25 Oct 2026

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heri s.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Suitable for families, quiet, delicious food, lots of choices.

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1 people find it helpful

Accommodation's Reply

19 Oct 2026

Dear Mr./Mrs. Heri S., We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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U***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly, and it's close to tourist attractions. Entry to the tourist area is free, but the receptionist didn't tell me that I had to top up my phone before entering, so I went back to the hotel to top up. Overall, it's great, especially the breakfast at Kintamani's restaurant. It's delicious, no doubt about it. It's simply delicious.

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1 people find it helpful

Accommodation's Reply

19 Oct 2026

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S***i

10.0

/10

Reviewed 5 week(s) ago

The hotel is very comfortable and child- and adult-friendly. The cool atmosphere and warm sulfur pool are great for your health. The staff are all friendly and helpful. It's clean and smells great.

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Accommodation's Reply

06 Oct 2026

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Fauzi H.

Staycation

8.5

/10

Reviewed 6 week(s) ago

It's been a while since I've been to Sari Ater, but the service and overall friendliness is always amazing 👍

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Accommodation's Reply

05 Oct 2026

Dear Ms./Mrs. Fauci, We sincerely thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your feedback on our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. Sincerely, Koes, Head of Front Office

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Regina

Staycation

8.5

/10

Reviewed 6 week(s) ago

The hotel staff is friendly. The food is delicious. The rooms are quite spacious and comfortable. However, a word of advice: if you book a single bed, don't combine it into two beds. This will make sleeping less comfortable.

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1 people find it helpful

Accommodation's Reply

05 Oct 2026

Dear Ms./Mrs. Regina, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you experienced during your stay at Sari Artur Hotel & Resort. All your feedback and comments will be a basis for future improvements, and we hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Koes, Front Office Manager

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Sari Ater Hotel

Overall Ratings & Reviews Sari Ater Hotel

8.4

8.5

8.4

8.6

8.5

Traveler Reviews Sari Ater Hotel