Sari Ater Hotel

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8.4
/10
Very Good
8,988 reviews

What Guests Say About Their Stay

T***a

8.5
/ 10
The kids had a great time playing here. It's truly perfect for a family vacation. The atmosphere is comfortable and the staff are helpful.
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Zul F.

8.5
/ 10
The atmosphere is calm, the hot spring pool is comfortable and there are many facilities.
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M***a

10.0
/ 10
The hotel staff were all kind and friendly. We also had breakfast, and all the food was delicious.
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Muhammad S.

8.8
/ 10
It was a pleasant stay, with free access to the Mayangsari pool. I don't know if parking is free, but at least it was comfortable.
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Verified Traveler

10.0
/ 10
Friendly staff, excellent service, complete facilities, and no additional fees. Overall, I'm very satisfied.
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In the Area
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Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281

Main Facilities

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This accommodation offers:
Outdoor pool
Horse riding
Fishing
Archery
Table tennis
Cycling
Children play area
Children pool
Laundry service
Restaurant
Luggage storage
Family room
Garden
AC
Staying at Sari Ater Hotel is a good choice when you are visiting Ciater. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sari Ater Hotel

Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281
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Lobby Sari Ater Hotel
Exterior 2 Sari Ater Hotel

Discover More About Sari Ater Hotel

Location
Staying at Sari Ater Hotel is a good choice when you are visiting Ciater.

About Sari Ater Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Sari Ater Hotel will also give you a pleasant stay.

Whether you are planning an event or other special occasions, Sari Ater Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sari Ater Hotel.

From business event to corporate gathering, Sari Ater Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sari Ater Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sari Ater Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sari Ater Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sari Ater Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sari Ater Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sari Ater Hotel is the right place to stay.

All facilities in Sari Ater Hotel

Facility

  • Outdoor pool
  • Horse riding
  • Fishing
  • Archery
  • Table tennis
  • Cycling
  • Children play area
  • Children pool
Bar, Cafe and Lounge Sari Ater Hotel
Bar, Cafe and Lounge
Swimming Pool Sari Ater Hotel
Swimming Pool
Entertainment Facility Sari Ater Hotel
Entertainment Facility
Fitness Center Sari Ater Hotel
Fitness Center
Functional Hall Sari Ater Hotel
Functional Hall

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Buffet breakfast
  • Dining area

Transportation

  • Area shuttle with surcharge

General

  • AC
  • Reception hall
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Accessible bathroom
  • Braille or raised signage

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Supermarket

Sports and Recreations

  • Archery
  • Cycling
  • Fishing
  • Horse riding
  • Table tennis

Things to Do

  • Children play area
  • Garden
  • Massage
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

Accommodation Policy & General Information in Sari Ater Hotel

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Important Note
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Accommodation charges IDR 106,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in process.

Deposit is required during check-in using cash, or credit card Minimum IDR. 500.000,-

Hotel may accept Early Check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

Breakfast time start from 06:00 am until 10:00 am.

Additional breakfast are chargeable at IDR. 120.000 Nett/ Person.

Pets are NOT allowed.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sari Ater Hotel
145
Number of floors in Sari Ater Hotel
2
Another facilities in Sari Ater Hotel
Children pool, A la carte breakfast, Breakfast, Buffet breakfast, Dining area

Frequently asked question in Sari Ater Hotel

What is normal check-in & check-out time at Sari Ater Hotel?
The standard check-in time at Sari Ater Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Sari Ater Hotel provide breakfast?
Yes, Sari Ater Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sari Ater Hotel?
Sari Ater Hotel is a 3.0-star hotel.
How many floors does Sari Ater Hotel have?
Sari Ater Hotel has 2 floors.
How many rooms are available at Sari Ater Hotel?
Sari Ater Hotel has 145 rooms in total.
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More Reviews from Other Guests in Sari Ater Hotel

Overall Ratings & Reviews Sari Ater Hotel

Traveloka (8,948)
Other sources (40)
8.5
Very Good
From 8,948 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Sari Ater Hotel
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Staff Friendliness (243)
Ambiance (237)
Family Friendly (232)
Taste (216)
Surroundings (209)
Bedroom (204)
Variety (202)
Hotel Area (198)
Activity Option (187)
Bathroom (181)
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Traveler Reviews Sari Ater Hotel

Number of reviews per page
20
40
Customer reviews
B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 hour(s) ago
We had breakfast at 8 o'clock after soaking in the warm water pool, when we arrived at the restaurant the food was almost all finished.
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R***a
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Staycation
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8.2
/10
Reviewed 2 day(s) ago
I had room 289, and the bathroom smelled strongly of sewage, which was quite disturbing. Please pay more attention to cleanliness.
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Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is clean, the location is strategic, and the breakfast is delicious. I always stay here when I go to Ciater.
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Accommodation's Reply
08 Nov 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Tia M.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Children love it here because it is far from the hustle and bustle of the city.
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1 people find it helpful
Accommodation's Reply
08 Nov 2026
Dear Ms./Mrs. Tia M, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The kids had a great time playing here. It's truly perfect for a family vacation. The atmosphere is comfortable and the staff are helpful.
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Accommodation's Reply
08 Nov 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Zul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The atmosphere is calm, the hot spring pool is comfortable and there are many facilities.
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Accommodation's Reply
08 Nov 2026
Dear Mr./Mrs. Sul, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your hotel review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was so much fun... The family was happy too.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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R***a
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8.5
/10
Reviewed 3 week(s) ago
A hotel with a beautiful atmosphere, very suitable for relaxing with family.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Nining F.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, clean rooms, great service, and friendly staff. 24-hour pool access, recreation areas, and a water park are included. Highly recommended for family vacations.
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Accommodation's Reply
01 Nov 2026
Dear Mr./Ms. Nining, We would like to thank you and your family for choosing Sariater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sariater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were all kind and friendly. We also had breakfast, and all the food was delicious.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
For carpets and sofas that are not clean and dusty.
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Accommodation's Reply
01 Nov 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Muhammad S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It was a pleasant stay, with free access to the Mayangsari pool. I don't know if parking is free, but at least it was comfortable.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, excellent service, complete facilities, and no additional fees. Overall, I'm very satisfied.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We sincerely thank you and your family for choosing Sari Ater Hotel & Resort for your stay and vacation. We appreciate your feedback on our hotel and hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Head of Front Office
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Erna F.
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, fast check-in, and a kind and efficient receptionist. Thank you.
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Accommodation's Reply
25 Oct 2026
Dear Ms./Mrs. Erna F., We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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E***h
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The place was actually nice, but I got the bungalow suite in 307. The entrance was actually located under a large bamboo tree. It wasn't very comfortable, especially with sensitive children. The result was that I intended to sleep well on vacation, but I couldn't sleep at all. Just a suggestion: the room door should be positioned to the front, rather than making it look like you're entering through the back. It's really scary at night.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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heri s.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Suitable for families, quiet, delicious food, lots of choices.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Mr./Mrs. Heri S., We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, and it's close to tourist attractions. Entry to the tourist area is free, but the receptionist didn't tell me that I had to top up my phone before entering, so I went back to the hotel to top up. Overall, it's great, especially the breakfast at Kintamani's restaurant. It's delicious, no doubt about it. It's simply delicious.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is very comfortable and child- and adult-friendly. The cool atmosphere and warm sulfur pool are great for your health. The staff are all friendly and helpful. It's clean and smells great.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely,
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Fauzi H.
icon-Staycation
Staycation
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8.5
/10
Reviewed 6 week(s) ago
It's been a while since I've been to Sari Ater, but the service and overall friendliness is always amazing 👍
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Accommodation's Reply
05 Oct 2026
Dear Ms./Mrs. Fauci, We sincerely thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your feedback on our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. Sincerely, Koes, Head of Front Office
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Regina
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. The food is delicious. The rooms are quite spacious and comfortable. However, a word of advice: if you book a single bed, don't combine it into two beds. This will make sleeping less comfortable.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Ms./Mrs. Regina, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you experienced during your stay at Sari Artur Hotel & Resort. All your feedback and comments will be a basis for future improvements, and we hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Koes, Front Office Manager
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Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.