FOX Hotel Pekanbaru

Explore FOX Hotel Pekanbaru

Overall Ratings & Reviews FOX Hotel Pekanbaru

Traveloka (5,167)
Other sources (16)
8.6
Very Good
From 5,167 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about FOX Hotel Pekanbaru
All
Staff Friendliness (100)
Bedroom (100)
Room Space (99)
Distance to City Center (84)
Ambiance (83)
Bathroom (78)
Hotel Area (74)
Surroundings (69)
Family Friendly (67)
Check-in/out Time (66)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews FOX Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 hour(s) ago
The downside is the constant odor from the bathroom. Even if you spray air freshener, the smell will still linger. Otherwise, it's very good. The staff is friendly, the room is spacious, and it's close to the mall. Hopefully, the bathroom will no longer smell, as it makes the room a bit odd.
Translated by Google Icon
See original
Find this review helpful?
W***t
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
A cool, clean, and popular hotel in the city center since its opening. Early check-in is possible after 12 noon. The staff are all friendly. Close to the mall and the legendary Kimtang culinary scene.
Translated by Google Icon
See original
Find this review helpful?
F***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Ok, keep it up. Maybe breakfast has more choices.
Translated by Google Icon
See original
Find this review helpful?
Nova D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room is clean and comfortable, and the staff are friendly plus the best view :)
Translated by Google Icon
See original
Find this review helpful?
I***e
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
Not helpful in name change or substitution issues, and not as expected.
Translated by Google Icon
See original
Find this review helpful?
corie c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is the best, the food is also the best.
Translated by Google Icon
See original
Find this review helpful?
Rahma O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very clean, with very complete facilities. I had a very happy staycation here. I want to do it again. Thank you, Hotel Fox 🥰
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Senggo
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Car parking tickets aren't adjusted for length of stay, making it quite inconvenient when the post office staff tells you your car hasn't renewed its parking permit. Do you really have to report it to the front desk every day? There's no notification whatsoever.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean and comfortable, good facilities
Translated by Google Icon
See original
1 people find it helpful
a***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, nice, and clean. The hotel is perfect for families.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel is comfortable, the staff is friendly, the rooms are clean and comfortable, the wifi is smooth, the swimming pool is beautiful.
Translated by Google Icon
See original
Find this review helpful?
Murni a.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Fox is not inferior, so far it has never disappointed, it is really that good.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfort, enjoy, and delicious meal
Find this review helpful?
Profile Picture
Albert H. S. S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A pleasant sleeping experience
Translated by Google Icon
See original
Find this review helpful?
A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good hotel. The right choice for a staycation
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Everything was fine, but I was a bit disappointed when I lost my parking ticket and the parking attendant charged me 50,000 Rupiah. I was a hotel guest, so I reported it to the receptionist, who refused to help, saying it was a different management company. I've been staying at the hotel for 3 days, and my license plate was also on it when I checked in. After I got angry, the hotel manager told me I was the one who paid the 50,000 Rupiah. But I didn't believe it. Actually, cases like this can be filed free of charge because I'm a hotel guest, not a mall guest. My suggestion is that if it can be resolved without waiting for the customer to get angry, why refuse such a trivial matter?
Read More
Translated by Google Icon
See original
2 people find it helpful
Hendrik I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
Overall, this hotel is good and nice, and this is my umpteenth visit to the FOX hotel. However, what makes me DISAPPOINTED is when someone made a reservation for the swimming pool, all the guests who were staying in the pool were limited to a time limit on the grounds that it was already booked. Even though I and many of the hotel guests who stayed came from outside the Riau province. So, in my opinion, this is not good and not justified. Especially when yesterday I brought my family and children, so you can imagine the disappointment of the children when they were having fun swimming, they were stopped on the grounds that they were rented by someone who was having an event, whether it was a proposal or whatever, I was forced to give a bad review this time to evaluate.
Read More
Translated by Google Icon
See original
1 people find it helpful
G***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Outdated hotel connecting to a mall that was 75% empty. I can’t stand the smell that came out from the bathroom every time I entered the room. Overall, it's an ok hotel, water is available at the hallway for refill, Wi-Fi is excellent & the air conditioning system is in excellent condition.
Find this review helpful?
K***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Very stingy. Booked a room for two people. When it was our turn to swim, they said we were only allowed one towel in the pool. Don't blame me if the elevator floor is wet. Worse, I complained in chat. I wrote in Indonesian and asked for translation into English. When I was given English, they said they couldn't do it either, haha
Read More
Translated by Google Icon
See original
1 people find it helpful
J***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Breakfast variety not too good, and I'm not enjoying the meal much.
Find this review helpful?
Number of reviews per page
20
40